Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

December 2, 2023

Eleanor Helped me out, she was really helpful

Waddes
United States
About 1 month using the app
FireApps replied December 6, 2023

Hi there,

Here's Robert from Ali Reviews. Thanks for your review

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

March 1, 2024

iş görür

Evo Pratik
United Kingdom
About 1 month using the app
FireApps replied March 6, 2024

Hi there,

This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews by OneCommerce

December 4, 2023

The only drawback is that you can't edit comments.

MyPlusWear
United States
About 15 hours using the app
FireApps replied December 6, 2023

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. Because of the review policy, so review cannot be edited anymore, so hope you sympathize for us

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

October 29, 2023

The app itself is great and very useful to add reviews, but I wish more features were available in the free plan. Customer support was also very good, Alene and Joliann were proactive in helping me fix my problems.

Pangea Gadgets
Hong Kong SAR
About 14 hours using the app
FireApps replied December 6, 2023

Hi there,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

April 10, 2024

MUY RECOMENDABLE Y SOBRE TODO MUY ATENTOS LOS DE ATENCION AL CLIENTE

Mi tienda
Peru
8 days using the app
FireApps replied April 15, 2024

Hi there,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

June 29, 2023

good support,good app,just need a little bit more reviews for free customers but it was really fine.

Dreams Boost
France
4 months using the app
FireApps replied July 13, 2023

Hi there,

This is Alexander from Ali Reviews. Thank you for using and trusting us.

We have noted this point and take it int consideration. Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

July 16, 2023

App itself is easy to navigate and pretty straigthforward to use. I had a problem where my reviewes wouldn't show up on my website but I must say the customer support is superB. I got connected to a girl called Polaris and she sorted everything out for me in minutes, it was amazing, great job!

HiveKaizen
United Kingdom
About 2 months using the app
FireApps replied August 23, 2023

Hi there,

This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews by OneCommerce

Edited August 3, 2023

I have updated my review after customer support reached out and investigated the issue, and found out the different time zone cause the free trial expiry issue,
The customer service was amazing and friendly,
the reason I gave 4 stars is it would be great to give more features for free plan.

LUSI & SISI
United Kingdom
26 days using the app
August 22, 2023

Amazing support from Shiro. Had a problem getting my review widget to show & she helped me out getting it fixed quick & efficiently!

My Store
New Zealand
About 1 month using the app
June 8, 2023

They offer great customer service using their chat feature. For anything that's not provided they will personally edit your code for you.

Y2Kiss
United States
27 days using the app
FireApps replied June 12, 2023

Hi there,

My name's Fiona from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews by OneCommerce