Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

Edited August 3, 2023

I have updated my review after customer support reached out and investigated the issue, and found out the different time zone cause the free trial expiry issue,
The customer service was amazing and friendly,
the reason I gave 4 stars is it would be great to give more features for free plan.

LUSI & SISI
United Kingdom
26 days using the app
April 20, 2024

App is a bit on the heavy side in terms of loading but customer support is great, always get a fast reply and help.

Claudia Mode
Netherlands
19 days using the app
FireApps replied April 22, 2024

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

August 22, 2023

Amazing support from Shiro. Had a problem getting my review widget to show & she helped me out getting it fixed quick & efficiently!

My Store
New Zealand
About 1 month using the app
June 8, 2023

They offer great customer service using their chat feature. For anything that's not provided they will personally edit your code for you.

Y2Kiss
United States
27 days using the app
FireApps replied June 12, 2023

Hi there,

My name's Fiona from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews by OneCommerce

December 24, 2023

estou gostando!

Minha loja
Brazil
About 2 months using the app
FireApps replied December 28, 2023

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

May 31, 2023

Lost a lot of customization possibilities with the new Shopify policies but one thing to note is their attentive customer service, I've been attended by Harry and really like the attentiveness and willingness to help so far. 100% Recommend

ModNest
United States
About 1 month using the app
FireApps replied June 1, 2023

Hi there,

I'm Christabel from Ali Reviews. We would like to thank for your review about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews by OneCommerce

June 27, 2023

wasn't sure if it was a person at first but she put up with the questions and actually helped me....

My Store
United Kingdom
About 2 months using the app
FireApps replied July 13, 2023

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

June 5, 2023

Just started using this app, Instant replies and helpful tips very useful for what im working towards!

HexaGlow
Canada
3 months using the app
FireApps replied June 6, 2023

Hi there,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

August 31, 2023

Arrived today - I tried it out, and my face feels good!! Thank you so much, I LOVE IT!

PulseDeals
United States
2 months using the app
December 18, 2023

Eu tive alguns problemas técnicos quando comecei a usar o aplicativo. na Shopify mas a Alene me ajudou a resolver com um ótimo suporte. Recomendo

TotalTail
Brazil
About 2 hours using the app
FireApps replied December 20, 2023

Hi there,

Here's James from Ali Reviews. Thank you so much for your comments

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce