리뷰 (283)
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The worst experience in life. I have already off load the app in the free trail and but still take money from my acount. I am not able to do anything because the are not able to find my account only force you put the payment detail again them can continue.
We're truly sorry for the unpleasant experience. Please allow us to make this right! One of our associates reached out to you via email. We look forward to resolving this with you 🙏
Can't import products to my shopify store. Everytime it brings me to a different window I always have problems to re login. It says invalid account or account unregistered.
We're sorry to hear about your experience. Allow us to make this right! Kindly reach out to us through support@felex.co so we can resolve this. Thank you!
Not able to renew subscription due to your website causing issue with sales
We're sorry to hear about your experience. Please allow us to make this right! Our team has reached out to you via email to have this fixed. 🙏
REVIEWS ARE FAKE! This app JUST launched at the end of Sept 2024 and there are 5 star reviews saying they've been using for "several years". Not only that but items when pushed to my store show Out Of Stock so the app just doesn't work. Very shady. Install with caution.
We appreciate your feedback and take all concerns seriously. Our app indeed launched at the end of September 2024, and we are continuously working on improving our services. Regarding the stock issues you mentioned, we encourage you to reach out to our support team for assistance so we can help resolve any challenges you’re facing. Your satisfaction is our priority, and we aim to provide transparency in our operations. Thank you for giving us a chance.
Not Free, and it just redirects you to a "free trial" when it asks you your niche
We're sorry to hear about your experience. Please allow us to make this right! One of our associates reached out to you via email. We hope that we can sort this out with you 🙏
I am trying to cancel my subscription, i am not able to log in, I am not able to reach support... how do I cancel my subscription?
We're sorry to hear about your difficulties canceling your subscription. Please be assured that our team's here to resolve this. One of our associates has reached out to you to sort this out. Thank you!
horrible, keeps saying my account doesn't exist, but the same email is populated in my settings. Photos don't transfer over, customer service is extremely slow.
Don't waste your time, use another app.
We apologize for the frustrating experience you've had with our platform. We're sorry that our customer service team didn't meet your expectations. We'll take your feedback seriously and work on improving our services. Can you send us an email at support@felex.co so we can get this sorted?
Charged a monthly fee even though app is uninstalled and has been for a while
We sincerely apologize for this inconvenience. Allow us to make this right! One of our associates has reached out to sort any issues. Thank you!
It is not free! I can not check products if I do not subecribe to a plan immediately after I install the app! Very confusing!
We're sorry that you had to experience this. Allow us to make this right! Our senior support has reached out to you to sort this out. Thank you!
Everything is fake. All reviews are fake they used to give credits people to get fake reviews. It is roast app i ever seen
Affordable and valuable solutions are what we strive for—thank you for noticing! We’re here to keep making your experience worth it.