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Can't import products to my shopify store. Everytime it brings me to a different window I always have problems to re login. It says invalid account or account unregistered.
We're sorry to hear about your experience. Allow us to make this right! Kindly reach out to us through support@felex.co so we can resolve this. Thank you!
I am trying to cancel my subscription, i am not able to log in, I am not able to reach support... how do I cancel my subscription?
We're sorry to hear about your difficulties canceling your subscription. Please be assured that our team's here to resolve this. One of our associates has reached out to you to sort this out. Thank you!
All products that i import to my store are sold out!
Thank you for taking the time to share your feedback. We’re sorry to hear that the products you imported to your store are sold out. We strive to keep our inventory updated and ensure our clients have access to the products they need. Please reach out to our support team at support@felex.co, and we would be happy to assist you in finding reliable, in-stock alternatives or help with your order. Your satisfaction is important to us, and we appreciate your understanding as we work to improve our service.
I was forced to review the app before I had a chance to use it. This is not an honest practice.
We're sorry to hear about your feedback that we didn't meet your expectations. One of our associates will reach out to you to sort any issues! Thank you!
I would not recommend it runs extremely slow, and this only connects to aliexpress.
We're sorry that we didn't meet your expectations. Our team would like this to be resolved and has reached out to you via email. Looking forward to sorting this matter with you!
yes
We're sorry to hear that you didn't have a good experience with our platform. We'd like to know more about what went wrong so we can improve. Please let us know if there's anything we can do to make it right. Kindly email us at support@felex.co
Charged a monthly fee even though app is uninstalled and has been for a while
We sincerely apologize for this inconvenience. Allow us to make this right! One of our associates has reached out to sort any issues. Thank you!
Soy nuevo en esta plataforma,quiero saber mas sobre el dropship
I'm so sorry to hear that you're not having a great experience with Alidrop. As a new user, it's normal to have questions and concerns about how our dropshipping platform works.
I'd like to kindly direct you to our support team at support@alidrop.co, where you can get in touch with us and discuss any questions or issues you're facing. Our support team is dedicated to helping you understand how our platform works and providing assistance to ensure you have a successful experience.
In the meantime, I can try to provide some general information about our dropshipping platform. Alidrop is a platform that connects buyers with suppliers, allowing you to sell products without holding any inventory. We work with a wide range of suppliers from around the world, offering a vast selection of products in various categories.
If you have any specific questions or concerns about our platform, I'd be happy to help address them. Please feel free to reach out to our support team at support@alidrop.co, and we'll do our best to assist you.
Thank you for taking the time to share your feedback, and we hope to have the opportunity to improve your experience with Alidrop.
Chce hned platbu, nelze nějak prozkoumat či kouknout jaké produkty nabízí.
Vaše zkušenost nás mrzí. Dovolte nám, abychom to napravili. Náš tým se s vámi spojil prostřednictvím e-mailu, aby vyřešil všechny problémy. Děkujeme!
It is not free! I can not check products if I do not subecribe to a plan immediately after I install the app! Very confusing!
We're sorry that you had to experience this. Allow us to make this right! Our senior support has reached out to you to sort this out. Thank you!