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I am unable to access the app despite installing it, adding in payment method for the trial (I expect to be billed today!), but it keeps asking me to sign up again and refuses to even let me cancel the subscription!!
Hello, did you contact support@alidropship.com? You can also reach me directly yaroslav@alidropship.com and I will assist you and resolve any issues. Yaros, CEO of AliDropship.
dejó de funcionar hace meses, la desinstalé y me siguen cobrando la mensualidad, como puedo cancelar el plan?
Hello! My name is Sergei, I'm product manager at AliDropship. I'm sorry to hear that you have faced that issue. We have cancelled your subscription and charges won't bother you again.
Best regards,
AliDropship
Not able to pull products and tried contacting them but never got any reply… wasted time ………. …
Hello! Thank you for reaching out!
My name is George, i'm product manager at AliDropship. I'm sorry to hear that you have faced that issue. We already have a conversation through the email, and we discussed that you have issue with you wordpress website, not shopify. Please, reach me out here - georgy.murdasov@alidropship.com. I will check that issue and will resolve it asap!
Best regards,
AliDropship
Todo fue bien hasta que llegó la hora de importar productos a mi tienda. En ese momeno no paraba de salirme un error que me decia que no poda crear el producto en shopify. Lo he intentado arreglar de cualquier manera y sigue sin funcionarme el servicio. Me esperaba más de este plugin, sinceramente ha sido una completa decepción
Hola, my name is George, i'm product manager at AliDropship. I'm sorry to hear that you have faced that issue. Please, reach me out here - georgy.murdasov@alidropship.com. I will check that issue and will resolve it asap!
Best regards,
AliDropship
I want to choose my own suppliers on AliExpress, but there is no place to import using the product URL. This app creates a list based on your filters, but that does not give you much control over the vendors that appear on that list. I prefer to find my own suppliers. I tried clicking on "Direct Import from AliExpress" but all it did was take me to the AliExpress website, I didn't see an "import" button or anything. This app was not what I was looking for.
Update 6/1/2023
Yeah, well... not everyone wants to have a bunch of Chrome extensions installed on their browser.
Hello! Thank you for reaching out!
My name is George, i'm product manager at AliDropship. I'm sorry to hear that you have faced that issue. Import button is appearing only if you have our AliDropship Chrome Extension installed. Here is our knowledge base - https://help.alidropship.com/en/articles/3970190-processing-orders-alidropship-for-shopify. And of course you can find and choose any suppliers from AliExpress
Best regards,
AliDropship