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Great experience so far! Customer service was very helpful. My chat with Sai Raghav answered my question quickly and efficiently.
Rabbani was the customer service representative. The Customer service was outstanding. My question was answered quickly and included examples of how to execute the change. I had a question about how to set automatic pricing when exporting to my Shopify store.
Very helpful app for everyone , and i will suggest it to anyone
I used this App and Aftership together to keep track of my orders. I can't wait to take it for a test drive. I used the online chat feature to get support setting this up. I spoke to Rabbani, who had all the right answers to get me up and running. I don't know how I could have done it without him. Thanks a Bunch!
StaleyEnterprizes - Leoti,Kansas
So far, every question answered quickly and dealt with correctly. Today Sai Raghav help me and very responsive and resolved the issue.
sai raghav was really helpful and explained his answers clearly and even sent photos to help me understand better. great support like this means i can get the most out of shopify for my business.
I was having trouble with placing orders and tracking. Rajendra, helped me all morning and went above and beyond to make sure everything turned out correctly. Even setting up my aftership account. Thank you and great job!
The customer service was second to none. They were always available when I needed them and answered my questions completely and clearly. Sai Raghav was particularly helpful on more than one occasion.
I placed a test order at my site that was stuck in Pending for over a week. I contacted AppFreak who gave me url's with extremely bad UTube help videos (out of focus and bury) with mouse pointer that was all over the place not sure exactly what it was doing. Finally I chatted with an Ali support rep named Basha who was nothing short of awesome!! Basha took the time to walk me through the order fulfillment process and got me up and running. Basha is an awesome rep!!
Best customer support ever.! He (Razi) was really helpful on guiding me throughout all my unknowns.