Gesamtbewertung
4,4
Anzahl pro Bewertungsstufe
  • 79 % der Bewertungen sind 5 Sterne
  • 9 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 10 % der Bewertungen sind 1 Sterne
6. September 2020

I had some questions about importing a product off of Ali Express. I wasn't sure if it would qualify for the dropshipping program I was registered for so Rajendra was kind and patient and explained it via "Chat" that it should work and told me what I would need to do. She was very helpful. I appreciate someone answering so quickly too.

Eclectic Rose Studio
Vereinigte Staaten
Etwa 2 jahre mit der App
23. Dezember 2017

Good customer support. Answered questions accurately and fast!

Tasteandenjoy
Vereinigte Staaten
Etwa 2 jahre mit der App
12. März 2019

Hello To whom it may concern, You have no idea how much Rajendra helped me. He was so patient and helpful. He took his time to explain things to me even going on skype to assist , that kind of caring just dose not happen these days. He was amazing to work with and never ever became frustrated. He worked with me for a long time and I know he probably had other things to do. I want to remind all of his superiors and leaders one very important point: It is staff like Rajendra that are the heartbeat of the company , with out him or people like him, you have nothing but equipment and empty chairs. Please be sure to recognize him in your next staff meeting and give him a free breakfast and coffee along with a pat on the back. I appreciate your company having a service like this, please continue to focus on the customer not the investors. Thank you!!!

Beachy Bikinis
Vereinigte Staaten
Etwa 2 jahre mit der App
22. Dezember 2019

I needed help with the app and setting it up properly. Sai walked me through the process. Great Job!

Preparation for the King
Vereinigte Staaten
Fast 2 jahre mit der App
1. Juni 2018

Razi was a great help in getting me started with my first sucessful Aliexpress sale! Thank YOU!

Allbetor Skin Care
Vereinigte Staaten
Fast 2 jahre mit der App
6. Juli 2018

I would like to say...
Thank you very much Rabbani for your amazing voice call which solved my chrome extension problem very quickly.
Great service
Merid

Meride
Vereinigtes Königreich
Fast 2 jahre mit der App
21. März 2019

Had some issues and Rajendra in customer service helped me and made sure that my problem was taken care of. Thanks!

Baby Addelene's
Vereinigte Staaten
Mehr als ein jahr mit der App
Bearbeitet am 23. August 2019

As shopify changed polilcy.
Suppoer - Rajendra helps to fix it with fast
It's a good app with good support team

BABY MOTHER
Vereinigte Staaten
Mehr als ein jahr mit der App
Bearbeitet am 28. Oktober 2020

I was frustrated when I could not process my customer order of Appfreaker supply. I reached out to the support team through the chat with us now. Razi was the agent assigned to me. He was exceptionally helpful guiding from the beginning to the end on how to process appfreaker supply order. He did not end the chat until I was able to order the items. His was very patient and I am so glad he was the one assigned to me.
The reason why I was not able to process the order was because I selected ship to Canada, which made it impossible to add the items to the cart. So, Razi explained to me that it does not matter if I change the shipping country to US since the shipping address on the checkout page will take precedence. I tried his suggestion and I was able to add the items to cart and eventually placed the order

LadMaf Supercenter
Kanada
Mehr als ein jahr mit der App
Bearbeitet am 22. Februar 2018

Thanks again.. for helpful tips for promotion and helping me to setup pricing rules properly..so far excellent. support is excellent and recommended to all merchants.

Beautyforbes
Indien
Mehr als ein jahr mit der App