Tuecus Aliexpress Dropshipping

I placed a test order at my site that was stuck in Pending for over a week. I contacted AppFreak who gave me url's with extremely bad UTube help videos (out of focus and bury) with mouse pointer that was all over the place not sure exactly what it was doing. Finally I chatted with an Ali support rep named Basha who was nothing short of awesome!! Basha took the time to walk me through the order fulfillment process and got me up and running. Basha is an awesome rep!!

Best customer support ever.! He (Razi) was really helpful on guiding me throughout all my unknowns.

I contacted the live support and I spoke to Razi. Razi was very informative, I was having trouble fulfilling an order and Razi helped me out! Thank you for your support, You did a great job!

Was quite sceptical at first, especially that it is not free, but this app is a huge time saver! Imports any items from Alie straight to your store, including all pictures (even the ones in the description) and specifics. Love it! x

AlieExpress rocks.

Their customer support is amazing and their products are par none.

Shout out to Sai Raghav in customer support in particular. He helped me with an issue I was having and totally knocked it out of the park.

Was having issues and a little confused with how the pricing was being transferred over from AliExpress to Shopify. Rabbani was very helpful with sending me screen shots of what to do to correct the pricing.
This app is very easy to work around with and the support from the team and Rabbani was excellent
Would recommend

Though i have not started using their app. I talked to Sai Raghav and he was very helpful, answering all my questions in everyway he could. they are always online to answer questions and thats one thing i really admire about them.

Ok so honestly, I hate this app. There's always some kind of issue, it's either changing the prices of my items without permission or it won't upload anything, and it's even uploaded random items (that I never tried to upload) without my permission.
And the support team is very rude and annoying. When they do finally respond, they just keep emailing you over and over again until you reply. The only reason that I haven't uninstalled this app yet is that it's the only free one of its kind. A soon as I find a better replacement, believe me, I will never touch this app again.

Muy atento el personal de atencion al cliente, sigan asi muchas gracias por su tiempo y paciencia .

I did try the app again after some 5-6 months.
This is what happend>>>

Now ALL my data, 300 products are gone after using this app again. Months of work are GONE!!!

Jos

NOT WELL WORKING APP!

Razi from Aliexpress Dropship APP:
Please try importing the Products
Also,as Promised we have Resolved your issue
We will be very much be Pleased if you Remove that 1star rating as we
have Resolved your issue
Please Feel free to contact us if you have any Queries
We will be very Happy to help you

WE:
After 1.5 - 2 months of working with this app, we did everything where they did ask for and we really like the idea of the app:

-Price change at store> does not work.
-Quantity Change> does not work
-Enable conditional price change> does not work
-Variable products price/quantity does not work

We spend a lot of time and money.
Give me us our 60 euro back and and 300 usd for the worker (We have invoices as proof) >>Because of your NOT WORKING APP!!!!

This is not a 1 time experience because we had more websites with the same problems and really like to work with a app like this.