Avis (725)
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The chat support of this app is really great ! There is an online support for 24 hours and it is really nice and easy to use.
Thank you Sai Raghav for your help !
Had 5 star support from sai raghav, easy to follow instructions an asset to ali express, i was getting imports to my site in another language but it was solved with easy to follow instructions from sai raghav
The live-chat is fantastic Rabbani is excellent nd helped me a lot to set the app and answered all my questions. really helpfull, now i start to use, lets see. thanks
Overall a great app, very happy with its functionabiity. The customer support hotline was very helpful, thanks Anuradha!
The service is terrible. i have 3 order with the Appreaker, none of them are shipped. At the time i order, the items are not out of stock. But after i placed order, they told me the items are out of stocks. This meant the system is not updated and synced. I have also requested for the refunds many times, but more than a month i still haven't got my money back yet. when i ask they kept telling me that i will get my refund. All i can cay, it is terrible service
We are very sorry about your issue. we process thousands of orders every week. Only very few issues with few suppliers. we are regularly taking strict measures against unreliable suppliers. As per your refund, we already initiated refund at paypal, But it is in "Review by Paypal" state(May be delay because Corona??) Not sure. Hoping they will resolve it as soon as possible.
Great app excellent support. I had issues with settings not being saved which has now been resolved.
Razi is the most patient TI of all, he helped me all the way through my steps and I'm not housekeeping ... He delivered the goods at 200%
So far loving the support you get with this! Sai Raghav was very helpful in getting a new store issues resolved.
I was having problems activating and choosing the plan i want. But Razi was helpful and we were able to fix the issue quickly. i've read about the quick customer service, now i'm a believer.
Razi is really helpful specialist. If Razi is not helping me tonight, I might have to cancel your subscription on your site. He is so so smart and patient. Thank you so much. I am so happy.