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They were great and answered all my questions.
I am new to Shopify and so far have been very satisfied. Today I had questions about Alidropship, and agent Basha was very helpful in providing very clear explanations and required steps.
The service is terrible. i have 3 order with the Appreaker, none of them are shipped. At the time i order, the items are not out of stock. But after i placed order, they told me the items are out of stocks. This meant the system is not updated and synced. I have also requested for the refunds many times, but more than a month i still haven't got my money back yet. when i ask they kept telling me that i will get my refund. All i can cay, it is terrible service
We are very sorry about your issue. we process thousands of orders every week. Only very few issues with few suppliers. we are regularly taking strict measures against unreliable suppliers. As per your refund, we already initiated refund at paypal, But it is in "Review by Paypal" state(May be delay because Corona??) Not sure. Hoping they will resolve it as soon as possible.
Anuradha was very helpful
Thanks for the precious advice
The great app, fantastic customer support her name is " Razi " he is a professional because of him I'm rating Aliexpress 5 STARS.
The customer service is very helpful and I appreciate it!
This is a great app and the customer service is A1. Rabbani provided great support along with several suggestions and options that I can use.
i was testing my order process to make sure everything was set up right and i had troubles placing the order on ali and i asked support for help and in 5mins my problem was fixed my browser wasnt allowing me to redirect the page.
Had some trouble with importing products and stock updates but spoke to Rajendra and my problems were resolved in no time. Excellent service and great, easy to use app. Thanks.
Dear Aliexpress Senior Management,
I would like to share my fantastic and superb experience with one of your stakeholder Sowmya regarding the anticipated UNIQUE and approach techniques towards people behind the computer.
She was accommodating, experts knowing what she supposes to do. That's what we called CONFIDENCE PROFESSIONAL.
With that, she deserves ***** + ** 7 star ratings. BIG THANKS, Sowmya.