Tuecus Aliexpress Dropshipping

Razi is the most patient TI of all, he helped me all the way through my steps and I'm not housekeeping ... He delivered the goods at 200%

So far loving the support you get with this! Sai Raghav was very helpful in getting a new store issues resolved.

I was having problems activating and choosing the plan i want. But Razi was helpful and we were able to fix the issue quickly. i've read about the quick customer service, now i'm a believer.

Razi is really helpful specialist. If Razi is not helping me tonight, I might have to cancel your subscription on your site. He is so so smart and patient. Thank you so much. I am so happy.

Dont need it the added expensises are to execive

Negative stars for this app. I uninstalled the app from my Shopify store only to be charged again. Terrible customer service. Very rude and couldn’t even speak in complete sentences.

Very bad customer support , they never respond to my emails and the products are synchronizing properly

Installed this app couple of months back..initially these guys responded well when i was using trial version but after i took paid service...raised so many issues with them and every time these guys would say some one from tech team would get back...and Guess what nothing happened...We faced so many issues like Auto Sync was not happening and these guys repeatedly kept on saying Firstly,that there was an update going on at their end and after that the app will work fine and Secondly after addressing same issue again...they had new version that aliexpress was making few updates and after that it would work fine...but even after waiting for so many days nothing happened and then i had to manually sync every single product....
Then I had issue with some of the products , with Selling price was not being shown with margins i had set up at backend..they kept on saying that the matter had been forwarded to tech team and some one would get back...again nothing happened even after waiting so many days...end result..I deleted those products.
Again I raised another recent issue that by default my store currency is Indian Ruppee but when I am adding the product it picks USD as default and the correct pricing is not coming up...again when i spoke with them on Sat day i was told that because its SatDay and Sunday the tech team is not available , some one would get back on Monday. Even after 2 days i.e today on wed day no one bothered to get back on addressed issue and i contacted on their live chat ..the guy on live chat said its their lunch time and they would get back after 15 mins...after almost half an hour with all the disappointment i had to write them that they are the most unprofessional people .
I could have written this review after cancelling my subscription but then i thought to check their work ethics and professionalism while keeping this app (as i have already paid for the month).
I have started using other apps like Oberlo and EPROLO and they have been quite helpful so far, at least they revert back if an issue is raised unlike these people who dont even bother to get back.
I would never recommend this App and would like shopify to have a look on this matter

The app is really great tool for dropshippers. I liked customer service support by Razi, he is a helpful and patient guide. Some features of the app are semi automated so before doing settings, consulting with customer service is preferable.

I'm new to this business and Razi was very helpful in setting up my store. He has shown me tips and links i could follow.