Overall rating Based on 616 reviews
Good customer support services.this is great app to use highly good app
The Pet Dream Store
Good customer support services. Great App. Highly recommended.
I spoke to Sai Raghav. I received accurate and relevant information regarding my new registration with aliexpress and matching products with this account. It was most helpful. I am happy to use this service again and would recommend it to others. petra australia
Fashionsmart Com Au
Aliexpress support is very helpful. They will be available 24*7 .Anuradha is very helpful to me when I need a support. The app is very easy to use .Thank you so much to appfreak.com
nice polite and helpful customer service. Anuradha was very helpful to a frustrated newbie. Good to know customer service is always there.
In terms of the app itself. I find it cumbersome and a very long and complicated process just to place an order. The instructional videos are almost useless as there is no sound on them and I found I had to muddle my way through. Luckily Anuradha was there to help.
American Hog Collectibles
it was difficult at first but they helped me great customer service 24/7
very responsive and quick. just ask them and then someone show up and will help you
The bottom line is that the app doesn't have a great interface and is a bit clunky, but it has two vital positives:
1. Support is immediately available, and they stick around until your problem is solved or they get back to you. I've used their live chat support on two occasions, both were pleasant experiences.
2. You have complete freedom to import ANY product/sellers' products from Aliexpress. This makes it 100x better than Oberlo which limit you to only manufacturers they accept.
Conclusion: they're far from perfect but definitely worth it if you're sick of Oberlo's terrible search & listings.
The user interface is a little clunky and not easy to get used to, but the product works as it should and the online tech support is very helpful. So far, so good!
Really helpful customer service, if you're a beginner like me then any question you have will be answered!