Dropshipman: Easy Dropshipping
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muito difícil de trabalhar e não tem a app em português o que é um erro grave alem de ser caríssima para quem quer iniciar é um valor muito alto
Olá,
Obrigado por compartilhar seu feedback — nós realmente apreciamos.
Lamentamos saber que sua experiência não atendeu às suas expectativas, especialmente em relação à usabilidade, disponibilidade de idioma e preços. Suas preocupações são importantes para nós, e as levamos a sério enquanto continuamos melhorando nosso produto e serviços.
Já entramos em contato com você por e-mail para entender melhor sua situação e ver como podemos ajudá-lo. Por favor, sinta-se à vontade para responder quando for conveniente — teremos o maior prazer em ajudar e encontrar uma solução que funcione para você.
Mais uma vez, obrigado pelo seu feedback, e esperamos melhorar sua experiência no futuro.
Atenciosamente,
Equipe de Suporte Dropshipman
I want to requests for a refund that you guys charged me. I never subscribe your apps with the payment but still you guys charged me last May 2026.
Hello,
Thank you for sharing your feedback — we truly appreciate it.
We’re sorry to hear about your experience regarding a charge you received last May 2026. We understand that unexpected charges can be frustrating.
We’ve already reached out to you via email to further assist with your refund request. Please feel free to reply at your convenience, and we’ll be happy to help and work toward a suitable solution.
Thank you again for your feedback, and we look forward to improving your experience in the future.
Sincerely,
Dropshipman Support Team
gut job
Hello there,
Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help!
Best regards,
Dropshipman Support Team
The only app the actually provides the service i was looking for. Sourcing on temu is no longer impossible. I thought "i knew it was too good to be true" when i had trouble setting up. But they helped me get in the saddle immediately. So this rating is about service. The product imports work perfectly. Coming months will show how smoothly it works. I got off with a good start. Thanks!
Hello,
Thank you so much for your thoughtful review! 😊
We’re really glad to hear that the app meets your needs, especially when it comes to sourcing—it means a lot to us. We also truly appreciate your kind words about our support team. Helping you get set up smoothly and quickly is always our priority.
It’s great to know you’re off to a strong start, and we’re confident the coming months will continue to be just as smooth for you. If you ever need any assistance along the way, please don’t hesitate to reach out—we’re always here to help.
Best regards,
Dropshipman Support Team
Fast and great customer support
Hello there,
Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help!
Best regards,
Dropshipman Support Team
we zijn pas gestart maar alles ziet er tot nu toe goed uit, heel overzichtelijk en snelle hulp bij vragen.
quick and helpful
Plus plan ($79.90) is unjustified.
I placed an order on 27/11/2025 to test the service personally and experience what my customers would go through.
• First shipment: lost
• Second shipment: re-shipped on 21/12/2025
• Final delivery: 2 January 2026
That’s a 35-day delivery.
This level of performance is unprofessional. I tested it personally to protect my customers, and I’m glad I did.
Charging $79.90 for a service that performs this poorly is indefensible.
They charge stores a significant amount for a service that fails to meet even basic expectations. Had I read the reviews more carefully, I wouldn’t have installed it even if it were free.
I hope this review helps protect another store and its customers from a similar experience
Hello there,
Thank you for sharing your feedback. We sincerely apologize for the experience you’ve had with our service. We take your concerns about the PLUS plan and the lost order that was reshipped, causing delays, very seriously, and we deeply regret that we did not meet your expectations.
We aim to provide prompt, reliable, and professional support to all our clients, and it’s clear that we fell short in this case. We are actively reviewing your situation to understand what went wrong and to prevent it from happening again.
We will reach out to you personally via email to address any outstanding issues and work to restore your trust.
We truly appreciate your honesty, and your feedback will help us improve our customer experience moving forward.
Best regards,
Dropshipman Support Team
Wir können von Dropshipman nur dringend abraten!!
Die Lieferzeiten sind nicht wie angegeben. Meine Kunden warten im Schnitt statt 20 Tage, ganze 40 bis 50 Tage auf ihre Bestellung.
Der Kundenservice ist inkompetent und arbeitet fast ausschließlich nur mit vorgefertigten Texten. Eine Hilfe ist der Kundendienst auch nicht. Hier wird man nur vertröstet und belogen.
Wir werden uns im nächsten Monat von Dropshipman distanzieren und alle Produkte aus dem Sortiment nehmen. Wir haben eine Rückerstattung der monatlich gezahlten Beiträge (8x 30€)gefordert, da Lieferzeiten nicht eingehalten werden.
Was wir empfehlen können ist, dass man sich die gutgehenden Produkte über AliExpress als Lagerware besorgt, bzw. diese bestellt, wenn der Kunde eine Bestellung aufgegeben hat. Die Lieferzeit bei AliExpress dauert in der Regel ca. 10 bis 15 Tage. Bei Lagerorten in Europa sogar innerhalb von höchstens 8 Tagen. Damit fahren wir sehr gut und die Kunden sind ebenfalls zufrieden.
Wir wünschen allen Shopifyern gute Geschäfte!
Hallo Kameradenbuch.de,
Wir entschuldigen uns aufrichtig für Ihre Unannehmlichkeiten. Wir nehmen Ihr Feedback zu den aufgetretenen Problemen sehr ernst und bedauern zutiefst, dass wir Ihre Erwartungen nicht erfüllt haben.
Wir haben Verständnis dafür, dass die Lieferzeiten nicht unseren Erwartungen entsprachen, und nehmen Ihre Bedenken hinsichtlich unseres Kundenservice ernst. Wir arbeiten aktiv an der Verbesserung unserer Logistik und unseres Supports, um unsere Händler noch besser bedienen zu können.
Wir sind uns bewusst, dass wir dieses Mal nicht unseren Erwartungen entsprochen haben, sind aber fest entschlossen, die Dinge in Ordnung zu bringen. Wenn Sie konkrete Anliegen haben oder Ihre Bedenken gerne weiter besprechen möchten, kontaktieren Sie uns gerne. Wir würden uns freuen, Ihnen unsere Fortschritte präsentieren zu können und hoffentlich Ihr Vertrauen zurückzugewinnen.
Vielen Dank noch einmal für Ihr ehrliches Feedback. Wir freuen uns über Ihre Zeit und hoffen, dass Sie im Zuge unserer Verbesserungen die aktualisierte Erfahrung noch einmal überdenken und reflektieren.
Best Regards,
Cassie | Dropshipman Support Team
thanks for the prompt reply and clarifications.
Hi,
Thank you for your kind words! We’re glad we could provide prompt assistance and clarify everything for you. Your feedback means a lot to us! 🖤
Best regards,
Dropshipman Support Team
