Dropshipman: Easy Dropshipping
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
Reseñas (2.174)
Refinar
-
Por calificación
Cheap items, and could not find anything related to indoor gardening.
Hi Agroliberte,
We apologize for any inconvenience you’ve experienced and appreciate your feedback regarding the product selection. While we strive to offer a diverse range of items, we understand your concern about the availability of indoor gardening products. Additionally, we are continuously working to ensure product quality and variety, including higher-value options to meet our users' needs.
If there are specific indoor gardening items you’re looking for, please let us know—we’d be happy to assist or explore sourcing them for you. Your feedback helps us improve, and we truly value your input as we aim to better serve your needs.
Additionally, one of our agents has contacted you via email to address any issues you may have.
Best regards,
Dropshipman Support Team
You are selling a very raw and unfinished product. You can't do that. It's cheating.
You should be paying me for finding such bugs and wasting my time on it, not me paying you.
Hello Pawsome-Deals,
We sincerely apologize for the frustration you’ve experienced. Your feedback about the issues you encountered is taken very seriously, and we deeply regret that we didn’t meet your expectations.
We understand how valuable your time is, and we truly appreciate your patience in bringing these concerns to our attention. Our team is already working hard to address bugs and enhance the app to provide a smoother and more reliable experience. Your input plays a significant role in guiding these improvements.
While we recognize we fell short this time, we’re committed to making things right. If there’s anything specific you’d like us to prioritize or if you’d be open to discussing your concerns further, please feel free to contact us. We’d love the chance to show you the progress we’re making and, hopefully, regain your trust.
Thank you again for your honest feedback. We hope that as we improve, you might reconsider to reflect the updated experience. 🥺
Best regards,
Dropshipman Support Team
Le traitement des commandes est beaucoup trop long et ma clientèle ne souhaite plus acheter, donc je désinstalle cette application
Bonjour,
Merci d'avoir partagé vos commentaires avec nous. Nous nous excusons sincèrement pour tout inconvénient causé par les retards dans le traitement des commandes. Votre expérience est importante pour nous et nous comprenons la frustration qu’elle a provoquée.
Nous travaillons activement à l'amélioration de nos délais de traitement afin d'assurer un service plus fluide et plus rapide à tous nos clients. Votre contribution est inestimable pour nous aider à apporter ces améliorations.
Même si nous sommes désolés de vous voir partir, nous espérons qu'à l'avenir, vous envisagerez de nous donner une autre chance. De plus, l'un de nos agents commerciaux vous a contacté à ce sujet.
Merci de votre compréhension et d'être un client apprécié.
Cordialement,
Équipe d'assistance Dropshipman
ZERO STARS ! ️0️⃣
PATHETIC SERVICE
PATHETIC SHIPPING TIME FRAMES
PATHETIC IRRESPONSIBILITY
PATHETIC IN EVERY MEASURABLE WAY !
UNBELIEVABLE THEY STAY IN BUSINESS !
THIS COMPANY IS ZERO STARS STRAIGHT ACROSS THE BOARD !
PITIFUL AND PATHETIC !
IT'S AMAZING TO ME HOW THEY CALL THEMSELVES A BUSINESS, HOW THEY STAY IN BUSINESS, AND HOW THEY CAN POSSIBLY HAVE SO MANY CLIENTS THAT DEPEND ON SUCH A PITIFUL, IRRESPONSIBLE, FALSE INFORMATION PROVIDING COMPANY❗
WHERE DO I EVEN START ? LET'S START WITH SHIPPING, ...NO MATTER WHAT IS STATED ANYWHERE ON THEIR PLATFORM THEY DO NOT EVEN POSSESS THE CAPABILITY OF GETTING AN ORDER TO YOUR CUSTOMER ANY FASTER THAN AT LEAST 17 DAYS. IN MOST CASES IT'S GOING TO TAKE CLOSER TO 20 TO 30 DAYS FOR YOUR CUSTOMER TO RECEIVE EVEN JUST A SINGLE PIECE ITEM, LIKE A SHIRT FOR EXAMPLE. MY MOST RECENT ORDER I PAID FOR 7 TO 12 DAYS SHIPPING AND ACTUALLY PAID A LITTLE EXTRA TO GET IT THERE FASTER BECAUSE 12 DAYS IS ALREADY UNACCEPTABLE TO A BRAND NEW CUSTOMER PURCHASING ON YOUR WEBSITE FOR THE FIRST TIME.... AFTER 14 DAYS MY PRODUCT HAD NOT EVEN LEFT CHINA, THE SOURCING COUNTRY.. UPON CONTACTING MY INCOMPETENT SALES REPRESENTATIVE , RACHEL ( WHO OFFERS NOTHING BUT EXCUSES ON EVERY SINGLE SOLITARY ORDER THAT SEEMS TO GO ASTRAY, ) I WAS THEN TOLD THE ORDER WAS SLATED TO BE RECEIVED BY MY CUSTOMER AROUND DECEMBER THE 5TH... DO THE MATH ON THIS ONE PEOPLE. ORDERED ON NOVEMBER 11TH SCHEDULED DELIVERY DATE DECEMBER 5TH..!!
REALLY ??
THIS WAS A SINGLE PIECE HOODIE SWEATSHIRT.. I PAID FOR 7 TO 12 DAYS SHIPPING. ACCORDING TO MY ACCOUNT REP RACHEL THIS ITEM WILL TAKE 24 DAYS TO ARRIVE TO MY CUSTOMER.. IT WAS ORDERED ON NOVEMBER 11TH BEFORE THE HOLIDAY SHOPPING ONSLAUGHT REALLY BEGAN.. SO LET'S EXAMINE THIS HONESTLY,.. YOU ARE A BUSINESS OWNER AND YOU HAVE A CUSTOMER ORDER FROM YOUR WEBSITE ON THEIR VERY FIRST ORDER, THEY ORDER A SINGLE PIECE HOODIE SWEATSHIRT AND IT TAKES 24 DAYS FOR THEIR ITEM TO ARRIVE...LOL ..NOW TELL ME REALISTICALLY HOW POSSIBLE IS IT THAT YOU ARE EVER EVER EVER GOING TO RECEIVE A REORDER FROM THAT CUSTOMER EVER AGAIN !
I HAVE PROCESSED AROUND 140 ORDERS THROUGH BOTH OF MY STORES, I CAN SAY CERTAINLY THERE HAS BEEN A PROBLEM WITH AROUND 85% OF THOSE.. OUT OF STOCKS.. CUSTOMER CANCELED AFTER WAITING SO LONG FOR DELIVERY.. SHIPPING TIME FRAMES ARE NEVER EVER MET, EVEN IF YOU PAY EXTRA.. THEN WHEN THE SHIPPING TIME FRAMES ARE NOT MET YOU DO NOT GET YOUR MONEY BACK... YOU HAVE HUNDREDS IF NOT THOUSANDS OF ITEMS SHOWING ON THEIR PLATFORM THAT ARE SUPPOSEDLY AVAILABLE FOR THE BUSINESS OWNER TO IMPORT INTO THEIR STORE BUT OH WAIT !! WHEN YOU ACTUALLY HAVE AN ORDER ON ONE OF THOSE ITEMS DROPSHIPMAN IS ACTUALLY CHASING THEIR TAIL TRYING TO LOCATE THE ITEM THAT THEY SUPPOSEDLY HAD AVAILABLE ON THEIR PLATFORM IN THE FIRST PLACE, BECAUSE THEY DON'T HAVE IT IN STOCK AT ALL !
THIS IS THE CASE ON EVERY SINGLE ORDER I GET IT SEEMS. I'M AN EXTREMELY LOW VOLUME STORE WITH TWO SHOPIFY STORES BOTH BEING NEW, BUT WITH 140 ORDERS BETWEEN THE TWO STORES THIS IS ABSOLUTELY MY EVERY SINGLE TIME EXPERIENCE.. I'M ON THE FREE PLAN SO I GET TREATED LIKE AN ALIEN BECAUSE I'M NOT PAYING FOR A PAID PLAN AND WHO WOULD WITH SERVICE SO WORTHLESS ?
ON THE FREE PLAN YOU USED TO GET UNLIMITED IMPORTS PER DAY TO BRING NEW ITEMS INTO YOUR STORE, WHICH NOW I REALIZE IS SILLY ANYWAY BECAUSE NONE OF THOSE ITEMS ARE GOING TO BE AVAILABLE... BUT SINCE THEN THEY CHANGED IT TO THREE ITEMS PER DAY FROM THE UNLIMITED.. THREE ITEMS PER DAY REALLY ? MY STORES ARE VARIETY STORES AND CARRY A MASSIVE INVENTORY HOW AM I SUPPOSED TO KEEP MY INVENTORY FRESH AT THREE ITEMS PER DAY ?
OH BUT WAIT IT'S EVEN WORSE !!... RECENTLY ONE OF THE CHAT LINE SUPPORT GIRLS AVA MISINFORMED ME THAT THE RULE HAD CHANGED BACK FROM THREE ITEMS A DAY TO 10 ITEMS PER DAY AND I WAS HAPPY, ONLY TO FIND OUT LATER SHE MISINFORMED FOR ME AND NOW IT IS 10 ITEMS PER MONTH NOT DAY...LOL DOING THE AVERAGE OF 4 WEEKS IN A MONTH, THAT ALLOWS YOUR BUSINESS TO BRING IN 2.5 ITEMS PER WEEK HOW IS A VARIETY STORE SUPPOSED TO SUSTAIN A BUSINESS BRINGING IN ONLY TWO NEW ITEMS PER WEEK ?
THE GIRLS OPERATING THE 24/7 CUSTOMER SUPPORT CHAT LINE ARE TRAINED TO TELL YOU YES ON ANYTHING, PERIOD BECAUSE THEY DON'T HAVE THE KNOWLEDGE OR AUTHORITY TO ACTUALLY ADDRESS ANY OF YOUR CONCERNS AND THEY ARE HANDLING SEVERAL PEOPLE AT THE SAME TIME ALWAYS AND THEY ARE TRAINED TO JUST GET YOU OFF THE LINE SO THEY CAN GO TO THE NEXT CUSTOMER
IT'S LIKE A GIFT FROM GOD WHEN AN ORDER GOES THROUGH WITHOUT A HITCH BECAUSE THAT'S AROUND 15% OF THE TIME.. I NOW HAVE TO DUMP THIS COMPANY AND REPLACE THEM WITH SOMEBODY ELSE AND BOTH OF MY STORES HAVE OVER 3000 ITEMS IN THEM.. IMAGINE THE TASK IT'S GOING TO TAKE ME AND THE TIME IT'S GOING TO TAKE ME TO DO JUST ONE OF MY STORES OVER WITH A NEW SUPPLIER BECAUSE THIS COMPANY IS CLEARLY INCOMPETENT TO SUSTAIN MY BUSINESS !
IF YOU WERE EVER CONSIDERING USING THIS COMPANY FOR YOUR
DROP SHIPPING BUSINESS.....
RUN THE OTHER WAY FAST !
AFTER THIS REVIEW WAS READ AND REPLIED TO, THERE IS SIMPLY NOTHING OFFERED BUT MORE EXCUSES TO TRY TO JUSTIFY AND EXPLAIN THE PREVIOUS EXCUSES THAT WERE ALREADY USED AS EXCUSES IN THE FIRST PLACE.
IF YOU WANT TO HEAR THE DEFINITION OF COMPLETE IGNORANCE....
THE RESPONSE I GET FROM DROPSHIPMAN HERE IF YOU CAN BELIEVE AFTER ALL THIS DISPLEASURE THAT I'VE EXPERIENCED ,THEY ARE SUGGESTING THAT I UPGRADE TO A PAID PLAN ❗
OH MY GOD , WHAT IGNORANCE !!
THAT'S LIKE THROWING MANURE IN YOUR FACE... WE'RE NOT GOING TO SATISFY YOU OR ANYTHING LIKE THAT BUT WE'RE GOING TO ASK YOU TO PAY FOR MORE TERRIBLE, UNACCEPTABLE, PATHETIC SERVICE❗
Hello Topseat Variety Store,
Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced. We take your concerns seriously and are committed to addressing them to ensure we provide better service moving forward.
Order Fulfillment and Inventory:
We understand the frustration caused by delays in order processing and inventory issues. To minimize stockouts and improve fulfillment times, we can arrange pre-stocked items for your store. This will help reduce handling time and ensure more efficient order processing.
Product Limits:
We recognize that product availability is crucial to your business. Since we operate on a subscription model, we recommend upgrading to a higher-tier plan to access more product imports and additional features. To assist you, we would be happy to offer a free trial of an upgraded plan, so you can evaluate the benefits firsthand.
After-Sales Service:
Regarding your concerns with after-sales service, we assure you that for orders where we are responsible, we will process refunds according to our refund policy. Please feel free to reach out to us if any orders qualify, and we will make sure to handle them promptly.
Customer Support and Agent Experience:
We deeply regret that we did not meet your expectations with our customer support. We are committed to improving this aspect of our service and will continue working on providing better support to all our merchants.
We hope to maintain our cooperation in the future and will work even harder to serve you better. If you have any further concerns, please don’t hesitate to reach out to us.
Thank you for your understanding.
Sincerely,
Dropshipman Support Team
I am changing my previous positive review. Unfortunately, my experience with Dropshipman has been disappointing. The price discrepancies between products listed on AliExpress and those imported through Dropshipman are significant and inconsistent. For instance, products that are listed at a reasonable price on AliExpress appear with inflated prices on Dropshipman, making it difficult to maintain a competitive edge in the market.
Furthermore, the customer support team was not helpful in resolving these issues. Despite providing detailed examples and requesting clarification, the responses were inadequate and failed to address the core problems. This has led to a lot of frustration and wasted time.
The lack of transparency and consistency in pricing, coupled with subpar customer service, makes it hard to recommend Dropshipman to other businesses. I hope the company takes serious steps to address these issues and improve their service.
Hello qisateishq,
Thank you for your feedback, and we’re sorry to hear that your recent experience with Dropshipman has not met your expectations. We understand how important competitive pricing and reliable customer support are to the success of your business, and we truly value your input.
We want to assure you that one of our agents has already reached out to you via email to discuss the issues you've raised in further detail. We are committed to resolving any discrepancies with product pricing and providing better clarity around our platform's pricing model. Your concerns about our customer support team are also being taken seriously, and we’re working to ensure more helpful and timely responses in the future.
We sincerely hope to have the opportunity to address these challenges and regain your trust. Please don’t hesitate to reach out if you have any additional questions or need further assistance.
Best regards,
Dropshipman Support Team
DO not recommend. This supplier isn't really the supplier and the inventory quantities isn't acccurate. I've had to issue 4 refunds today alone because the inventory numbers are way off. It'll show 9999 when there is literally NO STOCK AT ALL with long back order times. You will lose business if you use this app. BEWARE!
Hello Gym Girl Era,
We sincerely appreciate you taking the time to share your feedback with us. We genuinely apologize for the inconvenience and frustration you've experienced with our service. Your concerns are important to us, and we take them seriously as we strive to improve our platform.
We understand the impact that inaccurate inventory information can have on your business, and we want to assure you that we are actively addressing this issue. Our team is working diligently to enhance our system's accuracy and reliability to prevent such situations in the future.
We would like to extend our apologies for the four refunds you had to process today. We understand the time and effort involved, and we are committed to making the necessary adjustments to prevent this from happening again. Your experience serves as a valuable lesson for us, and we are using it to implement immediate improvements.
We would appreciate the opportunity to connect with you directly to gather more details and any additional insights you may have. Our dedicated representative has reached out to your provided email address, and we look forward to your response at your earliest convenience. Your input is crucial to our ongoing efforts to enhance our platform and provide a better service for our users.
Once again, we sincerely apologize for any inconvenience you've faced, and we value your feedback as it helps us improve and deliver a better experience for all our users.
Thank you for bringing this to our attention.
Best regards,
Dropshipman Support Team
Run For your life ---> too late in delivery and unexpected and not-agreed-on Payments and fees.
After using Dropshipman for over 20 orders, an unexpected turn left me astounded. A week after payments were made, an agent named Nicole reached out, explaining a mix-up with their factory and a shipping dilemma that suddenly demanded an extra $50 per order for shipping. This miscommunication on their part meant I was facing an unplanned $1050 additional expense for 21 orders. In over two decades of business, I've never encountered such a blunder. This oversight led to over $1800 in losses for me. Honestly, reconsider if you're thinking about using Dropshipman. It's been a lesson in vigilance and the unforeseen costs of mismanagement.
Never Ever again.
Hello Little OneSie,
We are extremely sorry to hear about your experience. We value your feedback, and are committed to addressing the issues you've raised to improve our services. Please rest assured that we are taking steps to prevent such mishaps in the future. If you have any further concerns or would like to discuss this matter in more detail, please feel free to contact us directly. We sincerely apologize for any inconvenience caused, and we hope to have the opportunity to make things right for you. Thank you for working with Dropshipman!
Best regards,
Dropshipman Support Team
Never use this app these guys are clueless and all your orders will take 1 week to source and then to ship it will take another 24 weeks, please use dsers. Worst dropshipping app ever existing in the planet
Hello WonderFinds,
We're genuinely sorry to hear about your experience with our app. We strive to provide efficient and reliable service to all our users, and it's disheartening to learn that we fell short of your expectations.
We understand the importance of timely order processing and shipping in the dropshipping business, and we sincerely apologize for any inconvenience caused by delays in these processes. We continuously work to improve our sourcing and shipping times to ensure a smoother experience for our users.
While we respect your preference for another app, we would appreciate the opportunity to address your concerns and regain your trust. Please feel free to reply to our email, and we'll do our best to assist you promptly.
Thank you for sharing your feedback with us. We value your input as it helps us identify areas for improvement and strive to deliver a better experience for all our users.
Best regards,
Dropshipman Support Team
We have experienced many problems with this app recently:
Our agent is on holiday too often, and no one is assigned to replace her, so they are off.
We started to receive customer complaints about poor quality products, and their quantity inspections need to be fixed as promised.
Tracking codes need to be updated accurately. Some orders are lost.
Hello,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about the challenges you've been facing. We understand how important reliable support, quality control, and accurate tracking are for your business.
Regarding the concerns you've raised:
Agent Availability: We apologize for the inconvenience caused by the frequent unavailability of your assigned agent. Our team is actively working on ensuring that all agents' roles are properly covered during their time off to avoid any service interruptions.
Product Quality and Inspections: We take product quality seriously, and we’re sorry to hear about your customer complaints. Please rest assured that we are addressing the issue with our suppliers to ensure better quality control and quantity inspections as promised.
Tracking Updates and Lost Orders: We understand the frustration with tracking code accuracy and lost orders. Our team is investigating the situation to improve the reliability of our tracking system and reduce any future issues.
One of our agents has already reached out to you via email to discuss these matters in more detail and find solutions that will best support your business moving forward. Please check your inbox, and feel free to reply if you have any further questions or concerns.
We truly appreciate your patience and understanding as we work to resolve these issues.
Best regards,
Dropshipman Support Team
Wir haben eine Liste von 60+ Produkten aus dem Outdoor Bereich eingereicht, die wir für unseren Online-Shop brauchen. Am nächsten Tag kam die Nachricht, dass sie keins davon liefern können. Erstens, für die Suche nach diesen Produkten haben wir mehrere Wochen gebraucht. Wenn Dropshipman nur wenige Minuten, Stunden gebraucht hat, um diese Produkte zu finden, dann kann man davon ausgehen, dass sie GAR NICHT erst versucht haben diese Produkte zu finden. Da ist CS Dropshipping wesentlich tüchtiger und hilfreicher als dieser Agent.
Allgemein gibt es wirklich keinen perfekten Lieferanten, der aus China alles aus einer Hand anbieten könnte. Bei CS Dropshipping ist der Kundenservice gut, aber sind nicht in der Lage Großhandelspakete zu versenden, kennen sich nur mit kleinen Dropshipping Paketen aus, Produktbeschreibungen fehlen zum Teil völlig und Fotos sind von niedriger Qualität. Bei den TVCMall ist miserabler Kundenservice, dafür ideale Produktbeschreibungen und professionelle Produktfotos.
Schwierig, deutsche und spanische Lieferanten liefern pünktlich, alles nahezu perfekt, aber die Preise sind nicht konkurrenzfähig :) Man muss auf einen anderen zivilisierteren Planeten umziehen, aber da gibt es schon lange kein Business, weil sie kein Geld mehr nutzen und in einer idealen Gesellschaft leben :-))
Hallo,
Vielen Dank, dass Sie Ihre Erfahrungen geteilt und wertvolles Feedback zu Ihrer jüngsten Interaktion mit Dropshipman gegeben haben. Wir entschuldigen uns aufrichtig für etwaige Unannehmlichkeiten, die Ihnen bei der Beschaffung von Outdoor-Produkten für Ihren Online-Shop entstanden sein könnten.
Wir verstehen, wie frustrierend es ist, Zeit und Mühe in die Zusammenstellung einer Produktliste zu investieren, nur um dann festzustellen, dass diese nicht lieferbar sind. Wir versichern Ihnen, dass wir alle Anstrengungen unternehmen, Produkte basierend auf den Wünschen unserer Kunden zu finden und zu beschaffen. Es kann jedoch vorkommen, dass bestimmte Produkte aufgrund verschiedener Faktoren wie Lieferantenbeschränkungen oder Lagerverfügbarkeit nicht verfügbar sind.
Wir freuen uns über Ihren Vergleich mit anderen Anbietern und sind bestrebt, unsere Dienstleistungen kontinuierlich zu verbessern, um Ihren Anforderungen besser gerecht zu werden. Ihr Feedback zu CS Dropshipping, TVCMall und anderen Lieferanten ist für uns wertvoll, da wir bestrebt sind, unsere Angebote und das Kundenerlebnis zu verbessern.
Seien Sie versichert, dass wir Ihre Kommentare ernst nehmen und sie nutzen werden, um Verbesserungsmöglichkeiten in unserem Betrieb zu identifizieren. Wir sind bestrebt, allen unseren Kunden einen effizienten und zuverlässigen Service zu bieten, und bedauern, wenn wir bei dieser Gelegenheit hinter Ihren Erwartungen zurückgeblieben sind.
Einer unserer Agenten hat Sie per E-Mail zu diesem Problem kontaktiert. Ihre Zufriedenheit hat für uns Priorität. Wir sind hier, um alle Probleme zu lösen und sicherzustellen, dass Ihre Erfahrung mit Dropshipman positiv und produktiv ist.
Vielen Dank für Ihr Verständnis und Ihre anhaltende Unterstützung.
Beste grüße,
Dropshipman-Supportteam