Dropshipman: Easy Dropshipping
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Dropshipman's fulfillment service was a complete disaster. Both of my orders were excessively delayed, causing my customers to cancel. Despite paying for faster shipping, Dropshipman failed to meet the deadlines. Their customer service was atrocious, taking three days to respond. I received no refund for the failed orders, compounding my financial losses. Avoid Dropshipman unless you're willing to risk losing money and customers. Their inability to fulfill orders and lack of customer support make them a terrible choice for fulfillment services.
Hello Kuzcart,
Thank you for bringing your concerns to our attention, and we sincerely apologize for the negative experience you encountered with our fulfillment service. We understand the frustration caused by the delays in your orders and the subsequent cancellation by your customers.
We take full responsibility for the issues you faced and acknowledge that our performance fell short of expectations. We deeply regret the inconvenience this has caused you and the financial losses incurred as a result.
In light of the challenges you faced, we would like to offer our sincerest apologies and make it right for you. One of our representative reached out to you directly to discuss further the issue.
We truly appreciate your feedback as it helps us identify areas for improvement and reinforce our commitment to delivering a reliable and customer-centric service.
We understand that your trust has been compromised, but we assure you that we are actively working to rectify these issues and regain your confidence.
Once again, please accept our apologies for the inconvenience caused, and we hope to have the opportunity to make things right for you.
Sincerely,
Dropshipman Support Team
Their counseling is kind and helpful in solving problems. Thank you angel. I'll use it well~~~~~ :)
Hi 👋😄
We are so happy to hear you are enjoying the app! Thank you so much for taking the time to write us a review. We really appreciate it. I wish you all the best and don't hesitate to reach out if you need help! 🙆♀️
Best regards,
Dropshipman Support Team
I have installed the app to support me and it was really good I hope that they will keep on improving, thanks a lot
Hi 👋😄
We are so happy to hear you are enjoying the app! Thank you so much for taking the time to write us a review. We really appreciate it. I wish you all the best and don't hesitate to reach out if you need help! 🙆♀️
Best regards,
Dropshipman Support Team
Angel helped me get all set up and was very responsive to my needs!! Give her a raise! Now it's time to restart with Ali after 10 years and see if my experience this time is as great as the last! Once again, I run into an obstacle that had me so stressed and Angel got me through it in a breeze. She's an...Angel, lol. I was ready to quit and she made it seem so easy and we blew right through my stressful issue, she's literally the epitome of customer service and the reason I will continue to use Ali!
Hello ¡NEKKID!,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success!
Angel-Dropshipman Team
I will be using this App to built more traffic on my webstore. For now I'm learning how to use it...
Hello Kidzbee,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service in your next endeavor.
Cheers to more success!
Angel - DropShipman Team
She was kind and fast in getting my request taken care of. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hello kihomedesigns,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success!
Angel-Dropshipman Team
The experience with the assistant Angel was of a high level solving my problems and having all the necessary clarifications to continue my e-commerce activity in a productive way, I could not wish for anything better !!! thanks again !!!
Hello Massimo Fornara,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success!
Angel-Dropshipman Team
This app wasted 4 month of work for me ! The app has many issues the first slow page loading which makes the navigation experience very bad and add more delay times to open and re open the pages refreshing he pages ..sometimes i wait 3-5 mins sometimes less sometimes more...Another issue is that i have clearly added the shipping cost o the products and yet the App is not adding them ...when contacted the customer service...more than 10 days and yet to figure out where is the problem ......the rest is just outdated bug app...4 months of work gone in the wind...starting over using different App..why this should happen to me !!
Thank you very much for your feedback. Please accept our sincere apology for any inconvenience this has caused you. We will make sure to improve our service and improve our app more so we can meet your needs. If you have concerns, please feel free to contact us.
Best Regards,
Dropshipman Team
To early to give 5 stars im just diving in but this app does alot.....................................
Hello, boujiebeautysupply!
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!
Best Regards,
Dropshipman Support Team
I just starting using it so far so good. I will update when I use it more and see if the shipping really is just 14 days. They upgraded my account for free thanks.
Hello shirtafied,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success!
Angel-Dropshipman Team