Dropshipman: Easy Dropshipping

Hello Black Rainbow Apparel,

We noticed you were dissatisfied with our service, and we are sad knowing we fell short of your expectations. We read your feedback and learned about the issue with importing products and some functions on our application. We sincerely regret your negative experience and are working hard to make things right for you.

We're messaging to inform you that your current issue has been escalated, and we'll let you know as soon as it's resolved. We strive to ensure that every merchant is satisfied with our services, and I apologize for any inconvenience we may have caused you. I look forward to hearing from you soon.

Best Regards,
Angel-Dropshipman Team

Hola ®TimeAliExpress,

¡Gracias por compartir tu entusiasmo! Estamos encantados de que estés disfrutando de nuestra oferta. Si tienes alguna pregunta o necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros. Tu satisfacción es nuestra prioridad y estamos aquí para asegurarnos de que tengas la mejor experiencia posible. ¡Esperamos seguir proporcionándote un servicio que te encante!

Atentamente,
Dropshipman Support Team

Hello GoShopmania,

Thank you for bringing this to our attention. We sincerely apologize if we fell short of meeting your expectations during your recent interaction with us. Rest assured, one of our agents has reached out to you to address your inquiries and provide suitable solutions.

We value your feedback greatly and are committed to resolving any issues you may have encountered. Please feel free to respond to our agent at your earliest convenience. We remain dedicated to regaining your trust and ensuring that your future experiences with us are nothing short of exceptional.

Thank you for your understanding and continued support.

Warm regards,
Dropshipman Support Team

Hi there! Thanks for taking the time to write a review. We're really sorry to hear you had such a frustrating experience with the app.
We learned the user experience and design experience of shopify, and made some "improvements". If these improvements have caused you confusion, we would love to hear your suggestions.
Our app has many functions, such as importing in bulk AliExpress products to shopify, pre-editing shopify fields before import, selecting and editing variants in batches, separating products with too many variants, etc. We checked the app in details, but couldn't determine the functionality you mentioned.
Please fire us a message at service@dropshipman.com and we're happy to hear from you!

Sonia
DropShipMan Team

Hello High Shine,

We apologize for any confusion or inconvenience you may have experienced. Our intention is to provide accurate and transparent information about our plans and features. We understand your frustration if you encountered an issue with importing from AliExpress on the free plan.

We strive to ensure that our descriptions are clear and informative, but we recognize that misunderstandings can still occur. One of our customer support will contact you to discuss further the issue.

Your feedback is invaluable to us, as it helps us enhance our services and improve the user experience. We appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out. We are committed to delivering the best service possible and addressing any issues you may have encountered. Thank you for bringing this to our attention.

Best regards,
Dropshipman Support Team