Dropshipman: Easy Dropshipping
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Hi [App Developer/Support Team],
My name is Deavalon Maddox and I am a Shopify merchant using your app on my store, House of DMX.
I recently noticed a charge of $79 on my billing for your app. I was not aware of the active subscription and have not been using the app.
I kindly request a refund or billing consideration for this charge, as it was unintentional. I have also gone ahead and unsubscribed to prevent future charges.
Thank you for your time.
Best regards, Deavalon Maddox
deavalonmaddox@gmail.com
Store: House of DMX
Fast and clearly answear
Hello there,
Thank you for your feedback! We’re happy to hear that our team was able to assist you quickly and clearly. Your satisfaction is very important to us, and we truly appreciate your support.
If you have any questions, please don’t hesitate to contact us at any time.
Best regards,
Dropshipman Support Team
FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD
Be aware, this is FRUAD, I tested their platform. solution works but they are listing products that even not in stock. They have no care with your business and your customers. Be aware horrible experience with my first sales using their platform. Horrible!!
Hello,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating stock-related issues can be, especially during your first sales.
We want to clarify that Dropshipman is not a fraudulent platform. However, we acknowledge that in this case, real-time inventory synchronization did not meet expectations, which led to the product being unavailable after your order was placed. This is a serious issue, and we take full responsibility for the inconvenience caused to you and your customers.
We care deeply about our merchants’ businesses, especially new sellers, and we regret that this first experience fell short of our standards. Our team has reached out via email and remains available to resolve any outstanding concerns directly.
We sincerely hope you’ll give us another opportunity to demonstrate the improvements we are actively making.
Thank you again for your honest feedback, it helps us improve.
Best regards,
Dropshipman Support Team
très très bien merci, je suis satisfaite des reponses
Bonjour,
Merci beaucoup pour vos gentils mots ! Nous sommes très heureux d’apprendre que vous êtes satisfaite de nos réponses. 😊
Cordialement,
Équipe Support Dropshipman
Fast to answer , and solved the problem .
Hello there,
Thank you for your feedback! We’re glad we could respond quickly and resolve your issue.
If you have any questions, please feel free to contact us anytime.
Best regards,
Dropshipman Support Team
The cutomer service is excellent. Mr. Rob from the customer service was very helpful and he resolved my issue immediately and answered all the questions that i had. Really appreciate the good customer service.
Hello there,
Thank you so much for your kind words! We’re thrilled to hear that Mr. Rob was able to assist you promptly and answer all your questions. Your feedback means a lot to us and motivates our team to continue providing excellent customer service. We truly appreciate your support!
Best regards,
Dropshipman Support Team
Super relationnel service complet et réactif
Bonjour,
Merci beaucoup pour votre merveilleux retour ! 💙 Nous sommes ravis de savoir que vous trouvez notre service convivial, complet et réactif. Offrir la meilleure expérience à nos clients est toujours notre priorité. Nous sommes là pour vous à tout moment !
Cordialement,
Équipe Support Dropshipman
Very nice people and very easy to understand my website (Quickbuybargains.com) now has a drop-shipping option for my customers and its easy to understand and if you need help support people are very nice and will help you with what you need.
Hello there,
Thank you so much for your kind words! 🌟 We’re glad to hear that you found our platform easy to use and that our support team was able to assist you. It’s wonderful that your website now offers a drop-shipping option through Quickbuybargains.com—we’re excited to be part of your journey. If you ever need further assistance, we’re always here to help!
Best regards,
Dropshipman Support Team
the supporting team is great, and they understand your situation, they are patience. because I didn't have any idea how to fix thing her so there where so helpful for me and my future store thank very much for your help. the chat with great also because we shared screenshots that was I helpful also she was good in explaining everything in every process
The help by Joe was spot on and straightforward. Very pleasant to deal with.Keep it up.
Hello Sarah,
Thank you for your kind words! We're glad to hear that Joe was able to assist you effectively and pleasantly. We'll be sure to pass along your feedback to her. We truly appreciate your support—thank you again, and we’ll keep doing our best!
Best regards,
Dropshipman Support Team
