Dropshipman: Dropshipping&POD , 1.464 avaliações
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I am dissatisfied, the application does not work as it should. When I try to order, I get the error "order failed" and "address not verified by Aliexpress". Thank you for this integration. My problem is still there and I don't know how to get rid of it.
Hello, funkcjonalnegadzety.pl!
Thank you for using our app, DSM-AliExpress Dropshipping, and we received your honest feedback on the Shopify App Store. We are committed to making our APP better and more user-friendly. Our team would love to arrange a conversation with you and make things right. Your support and encouragement inspire and allow us to make improvements for the better. We anticipate hearing from you. Take care always!
Best regards,
Dropshipman Support Team
Ok folks, so I have deleted my 5 stars review to post this 1 star review. So far this app is the worst app I have used to dropship. I have provided 5 stars rating because I was asked by the customer service to, so it was a mistake to give a rating before trying their service. So my experience with this worthless app is that I made a test order, and it was delivered to my home after 19 days (They indicated that delivery time is 10-15 days) so totally a very bad experience and I wouldn't recommend it at all, I have had better experience and faster shipping ordering through aliexpress itself didn't take that time !!!
So I am updating my review and giving you guys 1 star and uninstalling this app and never ever ever going to install it again.
Good Bye
Hello, Shop Stop!
Thank you for using our app, DSM-AliExpress Dropshipping, and we received your honest feedback on the Shopify App Store. We are committed to making our APP better and more user-friendly. Our team would love to arrange a conversation with you and make things right. Your support and encouragement inspire and allow us to make improvements for the better. We anticipate hearing from you. Take care always!
Best regards,
Dropshipman Support Team
This is the bad app you will use ever bad support and more issue, don't waste your time to use it when I try to fix the problem, the support chat told me to go and close the chat box
The customer service tells so many lies everytime. They say that a sales agent will be contacted and I'm waiting for that help over 10 days now. Tha baddest dropship agent service I have ever seen. Stay far from this
Hello, Pawtle!
Thank you for using our app, DSM-AliExpress Dropshipping, and we received your honest feedback on the Shopify App Store. We are committed to making our APP better and more user-friendly. Our team would love to arrange a conversation with you and make things right. Your support and encouragement inspire and allow us to make improvements for the better. We anticipate hearing from you. Take care always!
Best regards,
Dropshipman Support Team
Dropshipman's fulfillment service was a complete disaster. Both of my orders were excessively delayed, causing my customers to cancel. Despite paying for faster shipping, Dropshipman failed to meet the deadlines. Their customer service was atrocious, taking three days to respond. I received no refund for the failed orders, compounding my financial losses. Avoid Dropshipman unless you're willing to risk losing money and customers. Their inability to fulfill orders and lack of customer support make them a terrible choice for fulfillment services.
Hello Kuzcart,
Thank you for bringing your concerns to our attention, and we sincerely apologize for the negative experience you encountered with our fulfillment service. We understand the frustration caused by the delays in your orders and the subsequent cancellation by your customers.
We take full responsibility for the issues you faced and acknowledge that our performance fell short of expectations. We deeply regret the inconvenience this has caused you and the financial losses incurred as a result.
In light of the challenges you faced, we would like to offer our sincerest apologies and make it right for you. One of our representative reached out to you directly to discuss further the issue.
We truly appreciate your feedback as it helps us identify areas for improvement and reinforce our commitment to delivering a reliable and customer-centric service.
We understand that your trust has been compromised, but we assure you that we are actively working to rectify these issues and regain your confidence.
Once again, please accept our apologies for the inconvenience caused, and we hope to have the opportunity to make things right for you.
Sincerely,
Dropshipman Support Team
Really bad app. Worthless app and far away to be compared to others. They are so greedy for a bad service. No customer service
Hello Allmartdeal,
We sincerely regret to learn of your unsatisfactory experience with our app. Please accept our deepest apologies for any inconvenience you may have encountered. We genuinely value your feedback as it guides us toward making significant improvements to our service.
Our support team has already initiated contact with you through email to address the issues you faced while using our app. Rest assured, we are committed to resolving these concerns promptly and effectively.
Your insights are integral in identifying areas for enhancement and ensuring a more seamless user experience. We acknowledge your frustration and are dedicated to refining both the app's functionality and our customer support services.
Should you have any specific matters you wish to discuss further, please don't hesitate to reply to our email or contact our live chat support. Your contribution is invaluable, and thank you for bringing this matter to our attention.
Best regards,
Dropshipman Support Team
The free plan does not have the right to import from Ali Express as written in the description
tricked
Hello High Shine,
We apologize for any confusion or inconvenience you may have experienced. Our intention is to provide accurate and transparent information about our plans and features. We understand your frustration if you encountered an issue with importing from AliExpress on the free plan.
We strive to ensure that our descriptions are clear and informative, but we recognize that misunderstandings can still occur. One of our customer support will contact you to discuss further the issue.
Your feedback is invaluable to us, as it helps us enhance our services and improve the user experience. We appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out. We are committed to delivering the best service possible and addressing any issues you may have encountered. Thank you for bringing this to our attention.
Best regards,
Dropshipman Support Team
No es lo que pense
Hola ®TimeAliExpress,
¡Gracias por compartir tu entusiasmo! Estamos encantados de que estés disfrutando de nuestra oferta. Si tienes alguna pregunta o necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros. Tu satisfacción es nuestra prioridad y estamos aquí para asegurarnos de que tengas la mejor experiencia posible. ¡Esperamos seguir proporcionándote un servicio que te encante!
Atentamente,
Dropshipman Support Team
This is an updated review. They were amazing for about 2 weeks; and then as the months continued they have gotten worse and worse and now they are messing with my overall business.
NEVER EVER USE DSM.
It is the worst service I've ever used. I went through 3 different agents because they each got lazy and forgot to source or send out my packages!
Please stay away from dsm. But do whatever you like, I warn you to use this platform with great caution. Many people have similar stories to mine and have been scammed.
Right now I am awaiting 15 orders I placed in October to be shipped to my customers now in December.
I warn you, you've been warned. Stay away from this garbage service.
Hello GEMINI BY GUY,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success!
Angel-Dropshipman Team
Angel is AMAZING! I am new to drop shipping and on her end, she helped me out with anything/everything that I was unsure about. Thank you so much!
Hello Custom Gear,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success!
Angel - DropShipman Team