整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 4% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年12月28日

DO not recommend. This supplier isn't really the supplier and the inventory quantities isn't acccurate. I've had to issue 4 refunds today alone because the inventory numbers are way off. It'll show 9999 when there is literally NO STOCK AT ALL with long back order times. You will lose business if you use this app. BEWARE!

Gym Girl Era
美国
大约2个月 人在使用应用
Dropshipman已回复 2023年12月31日

Hello Gym Girl Era,

We sincerely appreciate you taking the time to share your feedback with us. We genuinely apologize for the inconvenience and frustration you've experienced with our service. Your concerns are important to us, and we take them seriously as we strive to improve our platform.

We understand the impact that inaccurate inventory information can have on your business, and we want to assure you that we are actively addressing this issue. Our team is working diligently to enhance our system's accuracy and reliability to prevent such situations in the future.

We would like to extend our apologies for the four refunds you had to process today. We understand the time and effort involved, and we are committed to making the necessary adjustments to prevent this from happening again. Your experience serves as a valuable lesson for us, and we are using it to implement immediate improvements.

We would appreciate the opportunity to connect with you directly to gather more details and any additional insights you may have. Our dedicated representative has reached out to your provided email address, and we look forward to your response at your earliest convenience. Your input is crucial to our ongoing efforts to enhance our platform and provide a better service for our users.

Once again, we sincerely apologize for any inconvenience you've faced, and we value your feedback as it helps us improve and deliver a better experience for all our users.

Thank you for bringing this to our attention.

Best regards,
Dropshipman Support Team

2024年2月6日

Never use this app these guys are clueless and all your orders will take 1 week to source and then to ship it will take another 24 weeks, please use dsers. Worst dropshipping app ever existing in the planet

WonderFinds
加拿大
Dropshipman已回复 2024年2月8日

Hello WonderFinds,

We're genuinely sorry to hear about your experience with our app. We strive to provide efficient and reliable service to all our users, and it's disheartening to learn that we fell short of your expectations.

We understand the importance of timely order processing and shipping in the dropshipping business, and we sincerely apologize for any inconvenience caused by delays in these processes. We continuously work to improve our sourcing and shipping times to ensure a smoother experience for our users.

While we respect your preference for another app, we would appreciate the opportunity to address your concerns and regain your trust. Please feel free to reply to our email, and we'll do our best to assist you promptly.

Thank you for sharing your feedback with us. We value your input as it helps us identify areas for improvement and strive to deliver a better experience for all our users.

Best regards,
Dropshipman Support Team

2023年8月4日

Really bad app. Worthless app and far away to be compared to others. They are so greedy for a bad service. No customer service

Allmartdeal
美国
8个月 人在使用应用
Dropshipman已回复 2023年8月5日

Hello Allmartdeal,

We sincerely regret to learn of your unsatisfactory experience with our app. Please accept our deepest apologies for any inconvenience you may have encountered. We genuinely value your feedback as it guides us toward making significant improvements to our service.

Our support team has already initiated contact with you through email to address the issues you faced while using our app. Rest assured, we are committed to resolving these concerns promptly and effectively.

Your insights are integral in identifying areas for enhancement and ensuring a more seamless user experience. We acknowledge your frustration and are dedicated to refining both the app's functionality and our customer support services.

Should you have any specific matters you wish to discuss further, please don't hesitate to reply to our email or contact our live chat support. Your contribution is invaluable, and thank you for bringing this matter to our attention.

Best regards,
Dropshipman Support Team

2023年7月1日

Dropshipman's fulfillment service was a complete disaster. Both of my orders were excessively delayed, causing my customers to cancel. Despite paying for faster shipping, Dropshipman failed to meet the deadlines. Their customer service was atrocious, taking three days to respond. I received no refund for the failed orders, compounding my financial losses. Avoid Dropshipman unless you're willing to risk losing money and customers. Their inability to fulfill orders and lack of customer support make them a terrible choice for fulfillment services.

Kuzcart
美国
5个月 人在使用应用
Dropshipman已回复 2023年7月1日

Hello Kuzcart,

Thank you for bringing your concerns to our attention, and we sincerely apologize for the negative experience you encountered with our fulfillment service. We understand the frustration caused by the delays in your orders and the subsequent cancellation by your customers.

We take full responsibility for the issues you faced and acknowledge that our performance fell short of expectations. We deeply regret the inconvenience this has caused you and the financial losses incurred as a result.

In light of the challenges you faced, we would like to offer our sincerest apologies and make it right for you. One of our representative reached out to you directly to discuss further the issue.

We truly appreciate your feedback as it helps us identify areas for improvement and reinforce our commitment to delivering a reliable and customer-centric service.

We understand that your trust has been compromised, but we assure you that we are actively working to rectify these issues and regain your confidence.

Once again, please accept our apologies for the inconvenience caused, and we hope to have the opportunity to make things right for you.

Sincerely,
Dropshipman Support Team

编辑时间:2023年9月13日

No es lo que pense

®TimeAliExpress
厄瓜多尔
大约23小时 人在使用应用
Dropshipman已回复 2023年9月13日

Hola ®TimeAliExpress,

¡Gracias por compartir tu entusiasmo! Estamos encantados de que estés disfrutando de nuestra oferta. Si tienes alguna pregunta o necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros. Tu satisfacción es nuestra prioridad y estamos aquí para asegurarnos de que tengas la mejor experiencia posible. ¡Esperamos seguir proporcionándote un servicio que te encante!

Atentamente,
Dropshipman Support Team

2023年8月14日

The free plan does not have the right to import from Ali Express as written in the description
tricked

High Shine
以色列
11分钟 人在使用应用
Dropshipman已回复 2023年8月16日

Hello High Shine,

We apologize for any confusion or inconvenience you may have experienced. Our intention is to provide accurate and transparent information about our plans and features. We understand your frustration if you encountered an issue with importing from AliExpress on the free plan.

We strive to ensure that our descriptions are clear and informative, but we recognize that misunderstandings can still occur. One of our customer support will contact you to discuss further the issue.

Your feedback is invaluable to us, as it helps us enhance our services and improve the user experience. We appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out. We are committed to delivering the best service possible and addressing any issues you may have encountered. Thank you for bringing this to our attention.

Best regards,
Dropshipman Support Team

2024年2月20日

No comment

GoShopmania
英国
Dropshipman已回复 2024年2月22日

Hello GoShopmania,

Thank you for bringing this to our attention. We sincerely apologize if we fell short of meeting your expectations during your recent interaction with us. Rest assured, one of our agents has reached out to you to address your inquiries and provide suitable solutions.

We value your feedback greatly and are committed to resolving any issues you may have encountered. Please feel free to respond to our agent at your earliest convenience. We remain dedicated to regaining your trust and ensuring that your future experiences with us are nothing short of exceptional.

Thank you for your understanding and continued support.

Warm regards,
Dropshipman Support Team

编辑时间:2023年6月2日

This app has completely changed its platform recently. There used to be an option to have your order come in from your Shopify store, go to the dropshipman app, place the order yourself and pay for it on aliexpress. This is no longer the case and there was no email sent to their customers explaining this change and when it was going to take place. I do not want an app fulfilling orders for my customers and mistakenly purchasing the wrong products for them. The only option now with this app is to use their fulfillment sourcing which means they find the item that your customer wants, they order it, they have it come to their fulfillment center, and then they turn around and ship it to your customer. This adds more time and delay to the items getting to your customers and I'm sorry, but I am not going to trust anyone else to source products for my store except myself. This is a horrendous change to this app and customers should have been notified. When I reached out to customer support, they asked me not to leave a review until I tried their service. I am not going to try this service. This is not the service that I signed up for when I started using dropshipman. This is a complete change from their original premise.

The Stationery Life!
美国
2年多 人在使用应用
Dropshipman已回复 2021年5月12日

Thank you very much for your feedback! We have released a version for this. Now the price of the updated product can be added with shipping. Please note that the shipping method ePacket is no longer exists, and it is replaced by AliExpress Standard Shipping. Please modify your configuration so that we can better update your product prices. If you have any questions, please feel free to contact us.

Best regards,
Shin | Dropshipman team

编辑时间:2023年2月23日

Angel is AMAZING! I am new to drop shipping and on her end, she helped me out with anything/everything that I was unsure about. Thank you so much!

Custom Gear
美国
大约1年 人在使用应用
Dropshipman已回复 2022年5月25日

Hello Custom Gear,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success!
Angel - DropShipman Team

编辑时间:2023年5月30日

05/30/2023

I started using this app over a year ago, when Oberlo first went away. At first I was super happy with it, it did everything I needed it to do and more. Support was also really great. It's important to note that I prefer to do my own fulfillment: I go to the AliExpress website, place the order, pay for it, and then copy the AliExpress order number over to DropshipMan to mark the order "fulfilled".

Then they announced that in May 2023 they were changing the way they fulfill orders. Now they force you to use their in-house sourcing and fulfillment service. I no longer have ANY control over my orders. Now even the orders that are supposed to go to other vendors (i.e., non-AliExpress orders) are stuck in "sourcing". I recently stopped using another dropship service (Eprolo) because they were hijacking every single order that came into my store, even the ones that had nothing to do with AliExpress. All my orders were stuck in "sourcing" status on their app.

They also removed the ability to view the original product once you have it imported into their app, so if you wanted to find your original supplier, you can't... you are FORCED to use their stupid sourcing service. They have completely and utterly screwed me over. I now have to start 100% from scratch sourcing all 1000+ products that I had originally listed in my store. THESE PEOPLE SUCK!

Well....guess which app I'm un-installing today! That's right. This one. Buh-bye DropshipMan. You guys screwed up. And now I have to migrate over 1000 products to their competitor.

The Knickknack Shack by Darthside LLC
美国
大约1年 人在使用应用
Dropshipman已回复 2022年5月12日

Hello The Knickknack Shack by Darthside LLC,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service in your next endeavor.

Cheers to more success!
Angel - DropShipman Team