Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive product range, competitive pricing, and seamless integration with Shopify. It's praised for its efficient order management, high-quality product images, and detailed product information. The app simplifies the fulfillment process by sourcing products for merchants. Customer service, especially live support, is valued for its quick and detailed responses. The app is also easy to install and use, making it suitable for beginners.

March 22, 2024

Customer service is great support and very pleased with checking after to confirm all issues resolved. The app is making it very easy for me to set up my shopify store and look forward to it being an integral part in the success of my new business

Studio Sixth Sense
Australia
About 1 year using the app
Dropshipman replied March 26, 2024

Hello Studio Sixth Sense,

Thank you so much for your amazing review! We're thrilled to hear that you're enjoying our customer service and finding Dropshipman helpful in setting up your Shopify store. We are here to support you every step of the way and wish you all the success with your new business!

If you have any questions or need assistance, please feel free to reach out. Thank you for choosing Dropshipman!

Best regards,
Dropshipman Support Team

February 27, 2024

Ava was the one who assisted me. I must say that I was quietly using the application from last few months but Dropshipman team deserves the five stars review. Love their energy as they are always available to assist through live chat, Skype and WhatsApp too.

Elena Chic
United States
About 1 year using the app
Dropshipman replied February 29, 2024

Hi Elena Chic,

Thank you for sharing your positive experience with Dropshipman! It's wonderful to know that our team's dedication and energy have left such a positive impression on you. If you ever need further assistance or have more feedback to share, please feel free to contact us anytime.

Thanks again for your kind words and for choosing Dropshipman!

Best regards,
Dropshipman Support Team

March 25, 2024

So great in every way! Helpful, responsive, gets to the bottom of each issue.

MyLittlePineapple
United States
Over 1 year using the app
Dropshipman replied March 26, 2024

Hello MyLittlePineapple,

Thank you for sharing your experience with Dropshipman! Customer satisfaction is our top priority, and we're glad we could assist you with your concerns. Your kind words mean a lot to us! If you ever need any more assistance or have further questions, please feel free to reach out. We are always here to help! Thanks again for choosing Dropshipman!

Best regards,
Dropshipman Support Team

February 17, 2024

Chat support is the best.
Quick to respond and explained how I should fulfill orders.

I can tell it's a real human that wants to help, which is important to me.

Campreezy
United States
Over 1 year using the app
Dropshipman replied February 18, 2024

Hello Campreezy,

Thank you for taking the time to share your fantastic experience with Dropshipman!

Your feedback means a lot to us. We believe in the value of genuine interactions and personalized assistance, and we're glad that this resonated with you. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out to us. We're here to support you every step of the way.

Thank you so much for choosing Dropshipman!

Best regards,
Dropshipman Support Team

February 21, 2024

I had a few concerns about if i was doing things properly on my end. the team responded quickly and was very helpful and informative. They got me the info i needed and quickly. Were also very kind throughout the entire process

Draxii Tech
United States
About 1 month using the app
Dropshipman replied February 22, 2024

Hello Draxii Tech,

Thank you for taking the time to share your experience with us. We're delighted to hear that our team was able to address your concerns promptly and effectively. Providing helpful and informative assistance is always our top priority, and we're glad to know that we could meet your expectations in this regard.

Your kind words regarding the professionalism and kindness of our team members are greatly appreciated. We strive to maintain a high standard of service to continue delivering exceptional support to all our customers.

Should you have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to help.

Best regards,
Dropshipman Support Team

February 4, 2024

Customer service is great. The agent assigned did not get back to us for like 2 days now but chat option worked and Ruby was able to help.

EmergScent Fashions
United States
About 1 year using the app
Dropshipman replied February 7, 2024

Hello EmergScent Fashions,

Thank you for taking the time to share your feedback, and we appreciate your kind words about our customer service. We sincerely apologize for any inconvenience.

We are pleased to hear that the chat option proved helpful, and Ruby was able to assist you promptly. We will address the delay issue internally to ensure a more timely response in the future.

Your satisfaction is of the utmost importance to us, and we look forward to serving you better in the future. If you have any further questions or concerns, please feel free to reach out.

Thank you for choosing Dropshipman.

Best regards,
Dropshipman Support Team

March 29, 2024

Run For your life ---> too late in delivery and unexpected and not-agreed-on Payments and fees.

After using Dropshipman for over 20 orders, an unexpected turn left me astounded. A week after payments were made, an agent named Nicole reached out, explaining a mix-up with their factory and a shipping dilemma that suddenly demanded an extra $50 per order for shipping. This miscommunication on their part meant I was facing an unplanned $1050 additional expense for 21 orders. In over two decades of business, I've never encountered such a blunder. This oversight led to over $1800 in losses for me. Honestly, reconsider if you're thinking about using Dropshipman. It's been a lesson in vigilance and the unforeseen costs of mismanagement.

Never Ever again.

Little OneSie
Germany
About 2 months using the app
Dropshipman replied March 31, 2024

Hello Little OneSie,

We are extremely sorry to hear about your experience. We value your feedback, and are committed to addressing the issues you've raised to improve our services. Please rest assured that we are taking steps to prevent such mishaps in the future. If you have any further concerns or would like to discuss this matter in more detail, please feel free to contact us directly. We sincerely apologize for any inconvenience caused, and we hope to have the opportunity to make things right for you. Thank you for working with Dropshipman!

Best regards,
Dropshipman Support Team

February 6, 2024

i would certainly recommend a friend. all questions answered and i like the detailed explanation. i also love being probed for more questions or challenges. He made me comfortable with my lack of knowledge.

Gr8 Bargain trading
United Kingdom
10 months using the app
Dropshipman replied February 7, 2024

Hello Gr8 Bargain trading,

Thank you so much for taking the time to share your experience with our service. We're delighted to hear that you would recommend us to a friend and that all your questions were answered to your satisfaction.

We appreciate your kind words about the detailed explanations provided, and we're pleased that our approach of probing for more questions or challenges made you feel comfortable despite any lack of knowledge. Ensuring our customers feel at ease and well-informed is a top priority for us.

If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We value your recommendation and look forward to the opportunity to serve you or your friends again.

Thank you for choosing Dropshipman.

Best regards,
Dropshipman Support Team

March 6, 2024

Sherm was able to help me tremendously today and I got to say I wish I could work with her all the time. Thank you for your help it is truly appreciated on this journey into the world of dropshipping.

Savings Galore
United States
20 days using the app
Dropshipman replied March 7, 2024

Hello Savings Galore,

Thank you for your kind words! We're delighted to hear that you had a good experience with our support. Providing timely and helpful assistance is a priority for us, and we're glad we could address all your questions.

If you have any more inquiries or if there's anything else we can help you with, please feel free to reach out. Your satisfaction is important to us, and we appreciate your feedback!

Best regards,
Dropshipman Support Team

Edited January 23, 2024

Everything worked smoothly. Site very clear and easy to understand. Sourcing times much faster than the competition. Private agent Nicole - brilliant service, helped solve every problem, get custom packaging and lower the price :)

bloomy
Poland
3 months using the app
Dropshipman replied January 16, 2024

Hello bloomy,

Thank you for taking the time to share your experience with Dropshipman. We're delighted to know that you are satisfied with what we offer. If you ever have any questions, concerns, or further feedback, please don't hesitate to reach out. Your support means a lot to us, and we look forward to continuing to meet your expectations. Thanks again!

Best regards,
Dropshipman Support Team