Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 26, 2023

Easy to use!! Vary thankful for the experience, maybe the explanations should be more deeply done, bust great overall!!

ProHolder
Spain
Time spent using app: 20 days
Dropshipman replied May 27, 2023

Hello, ProHolder!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

May 11, 2023

VelozaIN
India
Time spent using app: 2 days
Dropshipman replied May 17, 2023

Hello, VelozaIN!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

April 25, 2023

so far so good...fulfilling orders is a little confusing but i think i got it. Chat support is very helpful.

Boomers Gidget's and Gadget's
United States
Time spent using app: About 2 months
Dropshipman replied April 26, 2023

Hello, Boomers Gidget's and Gadget's!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

April 22, 2023

Great customer support!
Online chat regarding a question I had was very pleasant, extremely concise, informative, and generally helpful. As well as very friendly. The approach I received was more of a casual, friendly, and enthusiastic kind of energy rather than a cold, ''overly professional'' feel. That approach I see as a plus, as it keeps the whole interaction more relaxed.

My only complaint regarding Dropshipman is the layout of the website itself and some of the terms used throughout the website, nothing unprofessional or even necessarily incorrect. Some things are simply difficult to understand, considering being new to this business model. It may be more of an issue with my lack of experience and knowledge of some of the words and terms used in dropshipping, though I find my comment to be relevant to the company as ''fruit for thought''.

Regardless, the experience has been extremely pleasant so far and I look forward to working with Dropshipman as a company.

DropHomely
Iceland
Time spent using app: 4 days
Dropshipman replied April 24, 2023

Hello, DropHomely!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

April 21, 2023

Keep this support agent. Great customer service, polite, and most of all very patient. The App is user-friendly but needs more work for dummies like me. hahaha. keep up the good work.

MB World SHOPPING
Canada
Time spent using app: 6 months
Dropshipman replied April 24, 2023

Hello, MB World SHOPPING!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

April 15, 2023

Service has been great to assist in the setup. Always very responsive and I get immediate answers to my questions

Carla & Joel Photography
Australia
Time spent using app: 1 day
Dropshipman replied April 17, 2023

Hello, Carla & Joel Photography!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

March 14, 2023

I am new to Dropshipman and I have found the customer service to be just great. I dealt with Rienna on two occasions so far and she has been very helpful.

ProLyf Styles
United States
Time spent using app: 1 day
Dropshipman replied March 15, 2023

Hello, ProLyf Styles!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

March 12, 2023

It was good fast response and quick service thank you for all the products you provide on the site..thank you

HopesAngel
United States
Time spent using app: 20 days
Dropshipman replied March 13, 2023

Hello, HopesAngel!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

Edited March 6, 2023

Dropshipman is the best supplier for beginner and will always assist with you anything you want to support your store. It help my store grow..

Techy VRoomy
United States
Time spent using app: About 1 month
Dropshipman replied March 7, 2023

Hello, Techy VRoomy!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

March 1, 2023

All is great, with the exception of 3-5 days once processing begins and 10-16 days shipping time. Outside of all of the mentioned above, everything else was great, plus the response time.

RAW One Studios
United States
Time spent using app: About 2 months
Dropshipman replied March 2, 2023

Hello, RAW One Studios!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team