Dropshipman: Easy Dropshipping

Worst fulfillment app I’ve ever used. I placed an order for 40 pieces, and it’s been forever the order still hasn’t shipped. My agent has been lying to me for four days straight, saying “it will ship today” each time, but nothing has happened. I also reached out to customer support, and they were no help at all just kept saying they would “check with the team” and asked me to wait even longer to find out what’s going on with my order.

Warning on AliExpress Import: Support Creates Confusion!!!

I'm writing this review after a confusing and frustrating experience with Dropshipman's customer support. I was considering subscribing to a paid plan, but a simple live chat left me with more questions than answers.

First, I noticed a discrepancy in the app settings where an "Advanced Pricing" feature required a "Pro Plan," but the plan description only mentioned "Basic Pricing." The support agent, Joe, simply told me to "kindly disregard that feature for now" and that it would unlock anyway. This was the first red flag.

The biggest issue, however, was their "sourcing" model. I asked a very simple question: "What happens after a customer orders a product I imported from AliExpress?" I was expecting a simple one-click fulfillment process, similar to other apps. Instead, the support agent gave me contradictory and confusing answers.

He claimed that the AliExpress order wouldn't be fulfilled by AliExpress. Instead, it would "automatically undergo a sourcing process" to find a new supplier, which could take 1-5 days. This is a fundamental and critical difference from standard AliExpress dropshipping. It seems the app is designed to push you away from a simple AliExpress automation model and towards a more complex agent-based service.

I also asked about the "Full Order Tracking" feature, which is only listed in the most expensive plan. His answer confirmed my suspicion: basic tracking is likely limited or manual in the cheaper plans.

I almost subscribed without knowing these crucial details. My advice to anyone considering Dropshipman is to ask very specific questions about their fulfillment process and pricing before committing to a plan. It's very easy to book a plan, perhaps even for a whole year, and only later realize that the app doesn't work the way it is advertised on the website. The communication from support was unclear and the business model seems to be more complex than what is advertised.

the supporting team is great, and they understand your situation, they are patience. because I didn't have any idea how to fix thing her so there where so helpful for me and my future store thank very much for your help. the chat with great also because we shared screenshots that was I helpful also she was good in explaining everything in every process