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Worst customer service for an app that I have experienced in all of my time on shopify. On average you wait at least a week for anything to be actioned, most my messages are either left on read, or take weeks to reply.
Reviews don't display properly, if you have a 4.5 star product, it will always show as 5 full stars and not 4 and 1/2 stars, so it looks dodgy having all 5 star products showing. There is no trust badge, and limited range of showing review features. Very generic app.
To any new store, invest carefully in a review app prior to starting! This is not the right choice for a growing store. If you are a dropshipping store that purely uses other platforms to pull reviews, than this is fine, but for anything more than that, use proper review apps.
I have also just updated my theme, and the reviews and stars are not showing on any pages but the product page. I have messaged and messaged non-stop, and still after a week or waiting, I am still waiting for any action to fix it or even just responses! I am full of regret for getting this app in the beginning, I will be looking for another review app.
Easy to use, effective. Boosts customer reviews significantly, highly recommended.
It works really well. The only problem is that it did not recover previous reviews that are already on your product page.
Hi,
Thank you for leaving a 5-Stars review. At Reviify, we continuously strive to serve you better. :)
Very good app. Would recommend it to anyone looking to add reviews to your products to boost sales and credibility.
Hi Brushy Toothbrushes!
Thank you so much for this review, we really appreciate it! :)
Installing it right now for the first time. This is going to be my first review app as well. Let's see how it goes.
Hi! We hope that you'll like it! :) For all questions please contact us at support@reviifyreviews.com and also take a look at these videos for help https://reviifyreviews.com/aliexpressimporter/knowledge-base/category/video-tutorials/
parfait pour ma boutique et prix correct, installation facile. Seul point négatif un peu lent. Merci pour cette application
We’re so glad you have a good experience! :) Thank you!
great app! there was an issue and i sent them a msg, got a reply very fast. customer service is great. patient. finally solved the issue. thanks a lot!
Hello, Evil Statements! Thanks for leaving us such a wonderful review. :) We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
I used this app to give my new Shopify store a head start by providing credibility and social proof and help build my brand with my customers.
Thank you for your feedback, Exotic Contour! :) We're very happy to hear that.
Loved this App. Does its job perfectly. It´s flexible, everything is editable. And the best part, the help team is amazing, they solved all my questions and needs in no time. Thanks a lot, guys! recommended!.
Hi HermesHiTech!
Thank you so much for this amazing review! Your comment made our day! :) We're always here for you!
I used this Apps its amazing time and cost saving thank you team for all you did to make our life and work easier I just can say its an awesome app
Hi SAVNPIK Deals!
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, you made our day. :)