Omtaler (398)
Raffiner
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Etter vurdering
I can’t install it and always report an error 500. If I can install it and use it normally, I might actually use it. Maybe it’s because the product is being updated, but now I can’t use it
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. You can reinstall the app and give us a chance to resolve your concern.
What the app does is great.
The support is great.
Unfortunately it doesnt display the discounts on the product and collection pages. (which was my requirement)
I have communicated this to the developer
Hello Mike,
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve our app and features.
I am sorry that we are not fulfilling your requirement at this stage.
I share this comment with my technical team and if possible we will definitely update the app.
very hard to understand settings and totally incompetent support chat. total waste of time even trying it.
It only is 2 stars and not 1 because support was able to point out how to do a clean uninstall without code left.
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.
Drop a message at support@cirklestudio.co to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.
Broke the website, support very unhelpful - wasted an hour of my time trying to uninstall and lost a lot of sales - proceed with caution
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
Hopefully you can see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.
Drop a message at support@cirklestudio.co to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.
We needed to create a 3 for 2 offer for the whole store and after installing the app I admit I was kind of lost. I contacted support and got a personal hangout call with one of the devs and within minutes everything worked and even better than we expected. Highly recommend.
Chirag provided an outstanding support installing the app on my AJAX cart theme! App works as advertised and I'm very happy with it!
Rob, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal user and helping to share the word about us. We’re here for you anytime. Our team is really happy to hear that you like our app.
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
As I can see the app is not configured in your theme and due to that you are facing an issue. Each and every theme has different code structure and due to that in some cases we have to configure the app manually.
I request you to reinstall the app and we will configure the app for you ASAP. Hopefully you can see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.
We have live chat with the app and our support agent is available 24*6 days a week for you. If you want me to configure the app in your theme then please send me an email on chirag@cirklestudio.co