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Modifié le 10 février 2023

Hi,
I hope I can reach your support team here. I cannot see Alma app in Shopify store, is it not available anymore?
Could you please help? Thank you in advance

NOVA Products GmbH
Allemagne
6 mois d’utilisation de l’application
Alma SAS a répondu 11 février 2023

Hello,

Thank you for taking the time to leave a comment regarding the Alma app.
We are sorry to read that your experience was not up to your expectations.

It seems that the validation process of your Alma account is not yet finalized. The installation of Alma on your website at this time doesn't have the ability to take the information necessary for Alma to function properly. It is possible that this creates a conflict within your integration.
Don't hesitate to write to us at support@getalma.eu if you need more information.

Thank you very much and have a great day.

Best regards,

The Alma team