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This app is amazing! It allowed me to structure a strategy for tracking the performance of over 6000 influencers. It works smoothly, and it is easy and intuitive to use both for my team and my influencer panel. The support team, especially Ryan, have been super helpful and lended me a hand in setting up the program exactly to my needs.
Although some improvements can be made (and surely will), I'm happy to recommend this app to everyone.
Thank you so much for your review! So glad we could help!
AMAZING APP! The ability to collect, track, and reward our influencers for their Instagram posts is phenomenal. When I first found Acorn about 6 months ago, I thought it was an attractive option for our program. Now with a ton of new features added, it's incomparable. I'm trusting Acorn will continue to growth in the right direction based on the evidence I've seen. We have ~200 influencers and we're excited to get on this new journey with Acorn. Also Ryan is responsive and helpful. I was able to receive help within hours of installing the app.
Thank you for your review! Glad we could help!
I like this app so far! Very easy to set up, very supportive customer service. I like that we can customize to fit our brand color / messaging.
Thank you so much for your review!
Amazing app and even better customer service! We have around 10 apps for our store and this is undoubtedly our new favorite! It is the perfect tool for managing your brand ambassadors and our ambassadors love the look, simplicity, and how easily they can track their performance. Besides the app usefulness, Ryan has been an incredible communicator and so resourceful. Within hours he created an export button to manage our ambassador links and is already working on implementing a few other asks. We can't say enough about this app and highly recommend to anyone (especially new startups) starting a brand ambassador program! (We are on the Pro plan)
Thank you so much for reviewing us! Please let us know if there's anything else we can do to make the app better.
Everything seemed great to begin with. We really appreciated the ease of the setup and configuration of campaigns; etc, however the layout of the content isn't very pleasing to the eye. I also do not like how the user area is mobile device orientated. I do not feel that the way the options are shown to the end user will be engaging enough for them to continue using the platform.
We sincerely appreciate your review! We're thrilled you found the setup and configuration process smooth and user-friendly. Our influencer area is optimized for mobile use because a major portion of influencers access our platform via mobile devices. We apologize that we weren't able to fully meet your needs in this instance. Please don't hesitate to reach out if you have any further questions or suggestions!
This app is exactly the sort of referral app I need to promote my store at Instagram. The idea behind it is brilliant and the app itself is outstanding. It looks great, on both the back end and front end (the "personal portals" that influencers can access on their phones), and it's quite simple to set up, even for a Shopify newbie like me. When a few questions arose, I reached out for support and the responses from Ryan were so prompt and helpful. I'm thrilled that I found such a powerful, user-friendly app and I'm eager to make the most of it in my new store.
Thank you so much for your review! Happy to help!
We are in the process of building out a brand ambassador program. We've tested multiple apps but none met our needs. This app however is perfect. It's simple, clean and effective. The support team is fantastic (they've responded quickly every time we've reached out). Since installing the app they've added new features that have made our lives even easier. They seem quite committed to continuously improving the app. The app seems to get better and better every few weeks.
Thank you so much for your review! I'm so glad we've been able to add features based on your feedback. Please let us know if we can support you further!