Amazon Integration Plus , 199 anmeldelser
sempre piena di bug e malfunzionamenti con la sincronizzazione...da 1 anno e mezzo.
I would rate this app higher but it is largely misleading. You're given a free trial, but the free trial is used up before you can use the app. I was chargers over $40.00 before I could even sync my store to Amazon. Once I synced my store my products would not sync. It isn't a free trial if it takes 2 weeks to be approved to sell on the app.
Hi, The Buzzz Co.
I am sorry to hear you have had difficulties setting up your account. We are always here to help.
Please note that your Amazon account must be fully active before using the app.
You won't be able to connect if you are still waiting for approval from Amazon.
Also, I see that after the trial period, you were on our free plan, and there has been no charge from us at all. As a third-party Shopify app, we do not cover Amazon subscription fees incurred.
Once your Professional Amazon account is fully active, we will be glad to assist you with the integration. We give free live onboarding sessions. You can definitely contact us to schedule a call.
Keterson was so patient with me!! I had numerous calls with him and he handheld through the whole process. The app is proving to be very detailed but the models he helped me create will be gamechangers in terms of building my listings quickly. Thank you!!!
As others have stated, app is down pretty often and when it goes down, its easy to miss orders and shipping on time for Amazon. Right now it is not receiving orders from Amazon even when prompted manually through the actions-operations-receive orders from Amazon process. Its been down this time for about 24 hours so far. Received standard canned response from customer service.
Thank you for your message.
We apologize for the inconvinience with our APP. We have reported your issue to the DEV Team. And we will get back to you as soon as possible.
We wish you a very pleasant day.
Dear Cool Water Products team,
We apologize that you have experienced some issues while syncing to Amazon.
We have made tremendous improvement in our service and support.
Our app recently made major update to ensure stability, performance, and reliability.
We offer free support and respond all inquires within 24 hours or less.
Do not waste your time and money with this app! Bad service and no help. Wasted 3 months trying to work with their support and even paid money to have them set it up for us, and finally, we gave up and switched to another app.
The app in the last month has had many bugs and the customer service that is being provided is slow, not effective (canned responses) and sometimes non existent. We have used this app for over a year and it used to work perfect. Around a month ago new items with matching SKU's on Amazon and Shopify would not sync inventory or product info. In the last two weeks the app had further problems and this lead to most of our catalog with matching SKU's to not sync products or Inventory. This has lead to us manually adjusting inventory on Amazon and Shopify. After around 8 emails and multiple weeks attempting to get the issue resolved, we have reached our breaking point and will need to change to a new app. Be weary of this app and be aware there may be problems. The other reviews below are accurate and we could not put our Amazon business at risk due to app issues. Think twice before choosing this app.
I am sorry you went through this trouble.
We've got to handle some major bugs, as you mentioned, including some issues with our support tools.
I understand that merchants should be extra careful with their Amazon business. We take that very seriously.
I am happy to say now that all bugs were corrected. The app is stable, and running properly, bringing solutions to all old and new users. We also took all necessary measures to provide better support and respond to any possible inquiry in a timely manner.
I can't confirm the experience Kirana und Red Star had. The app works fine for us. It is much simpler than others I have tested. I had contact to the developer and he extended the logic for the inventory rules which I really appreciate. I plan to stay with the app as long as Amazon.de is not officially supported by Shopify.
Thank you a lot for your review, it has been a great pleasure to assist you. Do not hesitate to contact us at any time.
A great app for synchronizing products, orders etc. from Shopify to Amazon.
And Olivier does a wonderful job, in case you should have questions.
Thanks a lot! :)
It's very easy to set up the app and connect our Amazon account with shopify. The support team was very helpful and the app works very well.
Great app, does everything you need to connect your store to amazon. Very straightforward and easy to use once you understand it. Support is great too.
We were both thinking nobody works on Sunday and we talked, funny. I'm glad you appreciate the comprehensivity, which could be complex sometimes, of our App. Do not hesitate anytime, even on Sunday :)