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Thank you Keterson for taking the time to help me get started, You explained it very well and helped me understand the process a lot better.
Thanks for this wonderful review! We will relay this to him! Your support on our business fuels us to improve our app even more!
Ok.
Your wonderful review and support help us a lot! Thanks for the 5-star!
Foarte ok aplicatia, iar cei de la suport sunt foarte ok, ne ajuta mereu si raspund rapid.
since yesterday it seems to have been able to import orders normally, I hope that in the future there will not be a similar situation, and the solution to the problem is also very long, but thank you very much for your help!
We're continuously doing our best to improve our app and we appreciate your awesome rating and support!
Helpful customer support.
We're so glad to hear you've had a positive experience with our customer support team! We strive to provide excellent service and are always working to improve our overall customer experience! Thanks for the amazing review!
Incredible help with setting up from start to finish. Very attentive, going above and beyond to get me intergraded. Keterson was amazing.
We appreciate this very wonderful review! Your support keeps us going forward and beyond!
While the app offers potentially promising features, there seems to be a challenge with the timely refresh of orders as per our configured settings, necessitating manual intervention. Regrettably, when reaching out to support for assistance with this matter as well as others, we encountered a lapse in resolution efforts.
Dear Jeffery,
We noticed you contacted us about a delay in order syncing. We sent you a response within 20 minutes, but haven't heard back yet. Just wanted to check if you received our response and if there's anything else we can help you with.
We sent you an email today to invite you to chat with us.
Kind regards
Monsieur Keterson, je vous donne mon avis sur Amazon Integration Plus.
Amazon Integration Plus est une solution remarquable pour intégrer ma boutique en ligne avec Amazon. L'interface intuitive, la synchronisation efficace des stocks et des commandes, ainsi que le support client réactif en font un outil essentiel pour tout marchand cherchant à optimiser sa présence sur Amazon.
Je recommande vivement cette application pour sa fiabilité et sa facilité d'utilisation.
Your wonderful review means so much to us! Thank you for your support!
Mr. Harvey from Common Services was an absolute joy. He provided the best chat experience I've ever had. He was the most helpful person I've encountered.
Thank you so much for the kind words! We're absolutely thrilled to hear you had such a positive experience. We truly strive to provide top-notch customer service, and we're so glad you felt the benefit.
When this app works, it works well to do the things we need.
But the app frequently fails to automatically sync orders from Amazon to Shopify, requiring manual attention and intervention.
Support is usually responsive in writing back to say that an issue will be looked into, but this particular issue has been ongoing for months without resolution. Other reviews confirm that this issue is not limited to our account.
Another tip: during setup, watch that you don't accidentally allow the app to overwrite all of your existing Amazon listings. This happened to us, and we are still correcting product details.
We're sorry to hear about your negative experience and apologize for any frustration this has caused. We have reached out to your email to gather more information and assist you with the syncing of your orders automatically if there's still any. Rest assured, our team is diligently working on improving the automatic sync of the app.