Rezensionen (253)

Gesamtbewertung
4,2
Anzahl pro Bewertungsstufe
  • 68 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 4 % der Bewertungen sind 2 Sterne
  • 19 % der Bewertungen sind 1 Sterne
23. September 2021

This app is great, especially for its help service. Thank Olivier Baquet(one of amazon's marketplaces specialist) a lot!

Heikn
China
Etwa ein monat mit der App
Feed.Biz hat geantwortet 23. September 2021

Thanks a lot, you are really a nice person, I enjoyed sharing with you and I'm very pleased that our App fits your needs. Do not hesitate to contact us anytime.

5. November 2021

a very complex but useful app. the support and response time is very good compared to amazon feed competitors. keterson is a very nice guy and very supportive. in my opinion 4,5 stars out of 5 (because of the support) only 4 stars because i would wish a more intuitive UI

TINY WILD HEARTS
Österreich
Fast 2 jahre mit der App
Feed.Biz hat geantwortet 6. November 2021

Yes, complex and this is the goal indeed, we want to provide to merchants all that is possible. Thanks a lot for your nice review, we are here, with you, forever. Best ;)

13. Januar 2021

This app upload product from shopify to Amazon so quick, I have about 15000 and only takes about 3 days and all the product is on Amazon. and sync order, tracking number etc...also have a great customer service. Great team which help you, whenever you need help.thanks.

www.cronstores.com
Australien
Etwa ein monat mit der App
29. August 2020

I'm using this to sync Shopify with Amazon
i already know CommonServices as i come from Prestashop and was using their module..
on Prestashop i had a lot of problems with the module and the support was not so fast... here it's look like they are supporting better.. also the app for shopify is much more better than the prestashop one..
5 stars for now

Gioielleria Capodagli
Italien
Etwa ein monat mit der App
Bearbeitet am 17. November 2022

Great app for listing Shopify's products on all Amazon marketplaces.
The app might seem a bit complicated to newbies at first, but hey, Amazon is complicated with all its defaults. But if you deal with it a little, you also understand the clear logic behind it. The idea with the models and rules is awesome and makes listing super easy.
Had previously worked with an app from the competition, but it was nowhere near as comfortable.
The support is great too. Keterson and Olivier do a great job helping out with any problem.
updated:
After I was initially enthusiastic, frustration always arises.
There have been many problems in recent months, which could also be due to the new specifications from Amazon. After everything was running reasonably well again, two months ago I had a total meltdown: all the matching groups suddenly disappeared and there was no help from support, no backup! So I was forced to recreate all matching groups :-( I can't imagine I was the only one with this problem either.
Well, because of all the hassle, I'll take off 2 stars for now

RockabillyM
Deutschland
Mehr als 2 jahre mit der App
Feed.Biz hat geantwortet 25. August 2021

As you are saying, Amazon is complicated with all its defaults, this is why we are trying to make the integration as smooth as possible. Thanks a lot for this nice and objective review, all our team really appreciate it. Hope to talk to you soon.

Bearbeitet am 15. Juni 2023

Il y a malheuresement toujours un problème sur cette application. Si ce n'est pas la synchronisation de l'inventaire, c'est l'importation des commandes ou bien l'envoi des numéros de suivi. Mon compte Amazon a été bloqué plusieurs fois pour cause d'envois trop tardifs...et en fait l'envoi était fait dans les temps mais l'app n'avais pas confirmé l'envoi à Amazon et je ne reçois aucune alerte en cas d'erreur ou de panne.
Franchement cela prend beaucoup de temps et d'énergie, on se retrouve bloqué ou pénalisé, donc certes le prix est abordable mais il ne faut prévoir 20% de temps à dépenser sur la gestion quotidienne de l'app.

Les Copains Gourmands
Frankreich
Fast 2 jahre mit der App
Feed.Biz hat geantwortet 20. Juni 2024

We greatly apologize for the inconvenience this has caused you. We appreciate your feedback and since then, our developers worked hard to improve the app, especially its overall functionality. We sent you an email to catch up and how we can further assist you.

Bearbeitet am 10. Juli 2023

Poor communication. Was working well for us, but app goes down but we do not receive a notification.

Golftini
Vereinigte Staaten
Fast 2 jahre mit der App
Feed.Biz hat geantwortet 26. Oktober 2021

You have an excellent and well-structured catalog, it has been a pleasure to exchange with you, don't hesitate to contact us anytime, we can continue to improve your imports and exports.

3. November 2022

Very poor support no reply when in urgent need, no contact number - app failed, didnt allow changed settings to save

Gotraka
Vereinigtes Königreich
8 monate mit der App
Feed.Biz hat geantwortet 15. November 2022

Hello Amar, thank you for your feedbak, indeed there was a delay in our response and we apologize for this but this was due to a timezone difference at that very moment, now our support team is available on 4 different time zones 24/7 and I believe they have solved your issues and you are now able to save all your configurations? We take customer satisfaction very seriously and hope that your experience using our app is much more pleasant now. Best regards,

8. Juni 2022

This application is good to fetch amazon orders into shopify.
However it can't sync orders' shipping status from shopify to amazon.
I still need to fill the tracking number in the amazon dashboard manually.
Need some help!

Foxtrot Store
Australien
Mehr als ein jahr mit der App
Feed.Biz hat geantwortet 13. Juni 2022

Dear Foxtrot Store,

Thank you for your feedback.
Please accept our deepest apologies for the inconvenience.
We do online onboarding sessions for you to make sure you fully use all the features of the app and they are all activated on your account.
We invite you to contact us by email : ***support.amazon-app@common-services.com***.
We hope to hear from you soon.
Best regards,

Eugénie
Quality agent

6. Januar 2021

This app has been very helpful and time saving in migrating our products from Shopify to Amazon Seller. Olivier has been excellent to work with. Very responsive. Highly recommend this app.

Brewzinga Corporation
Vereinigte Staaten
24 tage mit der App