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excelente servicio, me atendieron con una amabilidad increíble , me hablo en español y resulta que habla ingles y francés así que fue muy fácil la comunicación y muy cortes, tubo mucha paciencia para explicarme paso a paso como agregar mis productos a amazon , estoy encantada y los productos se enviaron sin problemas y rápidamente MUCHAS GRACIAS KETERSON NAVARRE , DIOS TE BENDIGA
We're so happy to hear about your feedback! We're glad to hear that the whole process of adding your products to Amazon went smoothly, and that your products were shipped without a hitch. Please know that if you need any further help, you can reach out to us anytime!
Le paramétrage de ce connecteur est assez complet et les données beaucoup plus riches que d'autres connecteurs MarketPlace Amazon.
Il a cependant fallu plus d'un mois d'échanges pour avoir un fonctionnement automatique d'import régulier des commandes de Amazon vers Shopify, mais nous y sommes arrivés.
Merci à Harvey de Common Services pour la persévérance.
Thank you for your feedback! We're happy our app is working for you. We acknowledge the setup took time and will consider this for improvements. We appreciate your patience.
not good, i was really looking forward to connecting through this app. too many obstacles (need a professional amazon seller central acc, need account verification, need to sync and assign all countries, error codes when trying to connect through feed.biz, could not get the feed.biz to change to uk kept defaulting to US) too much hassle to continue
We're sorry you encountered so many obstacles during setup. We understand your frustration. We've reached out via email to assist further. Thank you for your review.
为什么每次我绑定到第三个店铺,插件就无法访问,卸载重装才可以,然后又重新绑定到了第三个又无法访问,这个问题到底该如何解决?!!!!!!
We're very sorry to hear about your experience. We sent you an email to continue with this, as we noticed that all your accounts are connected. There may be a further issue we'd love to investigate further, thus we'll be waiting for your response to proceed. Thank you!
Keterson has been absolutely outstanding from the start – responsive, knowledgeable, and always willing to go the extra mile to help. His support was fast, clear, and incredibly helpful throughout the entire process.
On top of that, the app itself is fantastic – it has saved our team a huge amount of operational time and streamlined several of our workflows. It’s a powerful tool backed by a support team that truly cares about their users.
Thank you, Keterson and team!
Thanks for sharing this incredible experience you had! Your feedback and support help us a lot.
It was a little difficult at first, but not on the integration app side. The integration app works great! I think on the Amazon side, they don't communicate clearly attribute criteria for all categories. For example, we had a group of items we were trying to upload to our Amazon store and Amazon was blocking the request because we were missing attributes that Amazon had not listed, so items were stuck between Integration and the Amazon marketplace. Tech support was incredibly kind and patient, however helpless because according to his records, we had all the information we needed included in our item attributes. Amazon tech support was horrible and were of no help; almost treated me like an invalid for even attempting to integrate our Shopify store into our Amazon store. I finally figured out on my own through 3 weeks of troubleshooting, I had to manually upload our items then tell the integration app to resubmit as an update to the said items to get Amazon to accept them and for integration to sync. Definitely NOT Integration Plus' problem. Your app has worked amazing and done everything we need it to do. Amazon needs to get up to speed, though. If anyone else has a similar issue with product not syncing/uploading to Amazon, that's how you fix it!
Thanks for all the time and help from tech support and keeping this app up to date and functioning seamlessly; it really saves a lot of stress!
This is a wonderful review! We've made changes and improvements over the past few months, and we're really happy to see you're having a positive experience. Please feel free to let us know if there's anything else we can assist anytime!
I am using Amazon Integration Plus to sync my Amazon with Shopify store, so FBM can be fulfilled in all one place. When I set up the connection, the orders transferred across smoothly. I then had some issues around not knowing how to get the rules up and going, but reached out to the customer service team who jumped on a call with me straight away. Very good customer service, thank you Keterson for your help!
We're thrilled you had a great experience! Thanks for the fantastic review! We'll share this with him and always here when you need help!
Very easy to setup.
Great Support helped me with all of my Problems while setting it up.
We appreciate the kind words! Our team is here to make the setup process as smooth as possible, and we're happy to hear they were able to help you with all your questions.
Great customer service and help. All my questions were answered and then some! Everything was properly explained, I didn't feel rushed and the door was left open for me to get additional help later. I highly recommend using the app to help get your business and products up and running smoothly!
So glad all your questions were answered and you felt supported! We aim to provide thorough and unhurried assistance. Thanks for recommending our app!
Works good must of the time, but you have to watch it, just in case it stop upload to you website in shopify. This can be really bad if you miss it. They are good now at fixing anything that goes wrong.