Amazon Integration Plus , 199 Rezensionen
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L'app est excelent, facilite la connection entre la plateforme. Pour macth les produits il vus vaudra le SKU de l'un ou l'autre des des deux platformes. Vous serai tous emerveillés.
Le support est disponible en francais et en espagnole egalement. Thank
a very complex but useful app. the support and response time is very good compared to amazon feed competitors. keterson is a very nice guy and very supportive. in my opinion 4,5 stars out of 5 (because of the support) only 4 stars because i would wish a more intuitive UI
Yes, complex and this is the goal indeed, we want to provide to merchants all that is possible. Thanks a lot for your nice review, we are here, with you, forever. Best ;)
It is a great app and highly recommended. The support team and development are very professional where they took all our notes, improve the app and answer us in a reasonable time. Thanks for the whole team :)
Update: I'm sorry, but I have to change the review since we have to send many reminders for the support to reply to our submitted cases that related to critical issues in the account.
The reply is the same, that you will review the account, and we never hear from support again even after many reminders... and it is not the first time.
Yes, we need all of you to improve the App and it's always a great pleasure to exchange with real pro merchants, thanks a lot for this very nice review, and don't hesitate anytime to contact us.
I reached out to support 3 times for help with the integration and features of the app, i received no response whatsoever. I tried uploading my products but it wouldn't upload therefore none of them went to amazon.
Thank you for your feedback.
Please accept our deepest apologies for the inconvenience.
After checking the emails you had with the support, I can see that you received an answer to each request you did within 24 hours. We invite you to check in your spam folders of your email.
Our customer service have also offered to you the possibility to do online onboarding sessions for you to make sure you fully use all the features of the app and they are all activated on your account.
We would be pleased to organize this with you, if you would like to reinstall the app.
Please feel free to contact us back. Your feedback is very important to us ; be sure that our quality of service is one of our priorities to accompany you in your project of selling on Amazon.
We hope to hear from you soon.
Best regards,
Eugénie
Quality agent
This really is a great app, with EXCELLENT support help. My only comment is that is has a bit of a learning curve to understand how is works.
It has been a pleasure to assist you this beautiful catalog, our team is really grateful about your nice feedback, this is really appreciated. Thanks a lot for your support.
It took me forever to get this app up and running. The support was a joke. I had to google and follow instructions outside of this app. Horrible!!!
Thank you for your feedback.
Please accept our deepest apologies for the inconvenience.
After checking the emails you had with the support, I can see that you completed all the steps that were requested to open your seller account.
Our support following your feedback asked you what could be done better to ensure a better service quality.
Please feel free to contact us back. Your feedback is very important to us ; be sure that our quality of service is one of our priorities to accompany you in your project.
We do online onboarding sessions for you to make sure you fully use all the features of the app and they are all activated on your account.
We hope to hear from you soon.
Best regards,
Eugénie
Quality support agent
Common Services
The support was very accessible and useful to a person new to dropshipping. I highly recommend using this company to get started.
Thank you very much for your feedback.
It is a pleasure to accompany you in the development of your project.
Please feel free to contact us, should you have any question.
Best regards,
Eugénie
Quality service agent
Common Services
Great support but a bit hard to set up without them. Glad there is a solution to connecting Amazon as a sales channel to Shopify. Support was prompt
Very hard to understand how the app works. Can't recommend while there is better apps available. But there are tutorial videos
Yes indeed, the App may seem complicated and may require some training, as it has many features, that's why our support is free and you should not hesitate to contact it, then, everything becomes easier!
Great support once you get in touch with them and very easy to list once set up correctly. Only downside is ease of use for beginners on Amazon and manuals are a bit hard to follow
Thank you for your review, we do appreciate it, regarding the manuals, we are considering this point and also invite the who have the same feeling to contact our support, it makes the experience easier and faster