Rezensionen (259)

Gesamtbewertung
4,3
Anzahl pro Bewertungsstufe
  • 69 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 4 % der Bewertungen sind 2 Sterne
  • 19 % der Bewertungen sind 1 Sterne
23. August 2024

Great Support and loved the app, Never seen integration app like this.

Naivri
Indien
Mehr als ein jahr mit der App
Feed.Biz hat geantwortet 28. August 2024

We're always striving to provide the best possible support. Your feedback means a lot to us!

20. September 2024

You was very professional and patient. Well recommended, The app was fantastic

TRAVEL ACCESSORIES
Vereinigtes Königreich
4 monate mit der App
Feed.Biz hat geantwortet 23. September 2024

Thank you for the kind words! This feedback helps our business greatly and we're really happy that you're having a wonderful experience on this.

31. Juli 2024

Helpful customer support.

naturesturn.com
Vereinigte Staaten
Fast 3 jahre mit der App
Feed.Biz hat geantwortet 2. August 2024

We're so glad to hear you've had a positive experience with our customer support team! We strive to provide excellent service and are always working to improve our overall customer experience! Thanks for the amazing review!

19. September 2024

excelente servicio, me atendieron con una amabilidad increíble , me hablo en español y resulta que habla ingles y francés así que fue muy fácil la comunicación y muy cortes, tubo mucha paciencia para explicarme paso a paso como agregar mis productos a amazon , estoy encantada y los productos se enviaron sin problemas y rápidamente MUCHAS GRACIAS KETERSON NAVARRE , DIOS TE BENDIGA

pimpoya
Vereinigte Staaten
3 monate mit der App
Feed.Biz hat geantwortet 23. September 2024

We're so happy to hear about your feedback! We're glad to hear that the whole process of adding your products to Amazon went smoothly, and that your products were shipped without a hitch. Please know that if you need any further help, you can reach out to us anytime!

3. September 2024

keterson was very attentive, professional, and knowledgeable. I was feeling overwhelmed, but Keterson guided me through the process with ease. He was patient, understanding, and made sure I had all the information I needed succeed. Thank you for your support and expertise.

BlissfulTrendz
Vereinigte Staaten
3 monate mit der App
Feed.Biz hat geantwortet 23. September 2024

That's fantastic feedback! We take pride in having a dedicated and helpful support team, and your feedback helps us ensure we're providing the best possible experience for everyone.

18. Oktober 2024

Foarte ok aplicatia, iar cei de la suport sunt foarte ok, ne ajuta mereu si raspund rapid.

Siqual-Design
Rumänien
Etwa ein monat mit der App
7. Oktober 2024

It was a little difficult at first, but not on the integration app side. The integration app works great! I think on the Amazon side, they don't communicate clearly attribute criteria for all categories. For example, we had a group of items we were trying to upload to our Amazon store and Amazon was blocking the request because we were missing attributes that Amazon had not listed, so items were stuck between Integration and the Amazon marketplace. Tech support was incredibly kind and patient, however helpless because according to his records, we had all the information we needed included in our item attributes. Amazon tech support was horrible and were of no help; almost treated me like an invalid for even attempting to integrate our Shopify store into our Amazon store. I finally figured out on my own through 3 weeks of troubleshooting, I had to manually upload our items then tell the integration app to resubmit as an update to the said items to get Amazon to accept them and for integration to sync. Definitely NOT Integration Plus' problem. Your app has worked amazing and done everything we need it to do. Amazon needs to get up to speed, though. If anyone else has a similar issue with product not syncing/uploading to Amazon, that's how you fix it!

Thanks for all the time and help from tech support and keeping this app up to date and functioning seamlessly; it really saves a lot of stress!

Udder Delight Natural Skincare
Vereinigte Staaten
Etwa ein monat mit der App
Feed.Biz hat geantwortet 9. Oktober 2024

This is a wonderful review! We've made changes and improvements over the past few months, and we're really happy to see you're having a positive experience. Please feel free to let us know if there's anything else we can assist anytime!

8. August 2024

Harvey V. has been a huge help in thinking through how to set up this extension to meet my store's specific business needs. From brainstorming configuration ideas to sending screenshots to actually adjusting my settings himself, he's supported me well through this process. Thank you, Harvey, for your patience, diligence, and excellent work!

seeJesus
Vereinigte Staaten
6 monate mit der App
Feed.Biz hat geantwortet 23. August 2024

What a fantastic review! We've worked really hard to continuously improve supporting our customers and we're glad to know how it pays off with you experiencing this.

29. August 2024

Great technical support even for a Newbie like myself. Very happy, thanks.

LivingLifeToo
Vereinigtes Königreich
Etwa 2 monate mit der App
Feed.Biz hat geantwortet 23. September 2024

That's fantastic to hear! We're thrilled you had a positive experience with our support team. We're always happy to help, no matter your level of experience. 😊

If you have any other questions or need assistance, please don't hesitate to reach out!

10. September 2024

Very helpful. Without him, I will definitely lost! Thank you so much for having this app and also the help center.

Memoir Muse Store
Thailand
24 tage mit der App
Feed.Biz hat geantwortet 23. September 2024

We're so glad to hear that our app and support team were able to help you! We're also happy you found the help center useful. It's designed to be a valuable resource for our users, so we're glad it's working for you!