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Harvey was very helpful during the onboarding process. He was patient, kind and very clear in explaining the process. I truly appreciate the time he has spent working with us, to ensure we feel comfortable as we integrate over to Amazon. Highly recommend!
We're glad to hear about this experience and for the kind words! This helps us a lot!
Great app! Support is always really quick when I need help.
We're glad to hear about this! We appreciate the wonderful review. This helps our business a lot!
excelente servicio, me atendieron con una amabilidad increíble , me hablo en español y resulta que habla ingles y francés así que fue muy fácil la comunicación y muy cortes, tubo mucha paciencia para explicarme paso a paso como agregar mis productos a amazon , estoy encantada y los productos se enviaron sin problemas y rápidamente MUCHAS GRACIAS KETERSON NAVARRE , DIOS TE BENDIGA
We're so happy to hear about your feedback! We're glad to hear that the whole process of adding your products to Amazon went smoothly, and that your products were shipped without a hitch. Please know that if you need any further help, you can reach out to us anytime!
It worked well for a while, but for the past few days, orders have simply been completely ignored and not imported. We're naturally being penalized by Amazon. Such an obvious error in an app that costs $50 a month. This shouldn't happen.
We're sad to hear about this experience. We've sent an email to help with this. We'll look forward to your response to continue. Thank you.
Keterson has been absolutely outstanding from the start – responsive, knowledgeable, and always willing to go the extra mile to help. His support was fast, clear, and incredibly helpful throughout the entire process.
On top of that, the app itself is fantastic – it has saved our team a huge amount of operational time and streamlined several of our workflows. It’s a powerful tool backed by a support team that truly cares about their users.
Thank you, Keterson and team!
Thanks for sharing this incredible experience you had! Your feedback and support help us a lot.
Goede app, kan het zeker aanraden. Helpt ons met orders verwerken en de support is top!
Thank you so much for the amazing 5-star review! We appreciate you sharing your experience. This means a lot to our business!
I searched for this app in Shopify and it automatically downloaded without my clicking "approve". I clicked "cancel" instead and closed the window and it is sitting there, operational and ready to bill me. Now I will uninstall this app because that is pretty scary. VERY long arms there, Amazon.
We're heartbroken to hear about this experience. Please note that we are a Third-Party App on Shopify, not Amazon itself, and we've sent you an email about this experience you've shared. We'd really appreciate it if you will respond to it so we can continue the conversation. Thank you!
We've been using this app for years to fulfill orders and sync inventory, and it has been consistently reliable. Everything runs smoothly, and the app performs exactly as expected. Customer service is responsive, helpful, and quick to resolve any questions. Highly recommended for anyone looking for a dependable solution.
Thanks for the wonderful review! Your support and feedback mean so much to us.
This App is a great feature for synchronizing shopyfi products with the Amazon marketplace. From scratch it is not easy to set all by Amazon required parameters into a feasible order but it is much more easy using the CS Amazon App. I would like to emphasize on the much appreciated help given by Common Service. They do anything to guide starters through that Amazon maze. You talk to friendly persons... not to a chatbot.
Great 5-star review here! We're glad to hear about your experience, and we appreciate you sharing all that. This helps our business a lot!
UPDATE
app is down on shopify side.. can't access to settings anymore since more than 1 month.. asked for support on website and support site and i didn't got any reply in 20 days.. and i pay the 89$ package with VIP live support... i'm not satisfied at all
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I'm using this to sync Shopify with Amazon
i already know CommonServices as i come from Prestashop and was using their module..
on Prestashop i had a lot of problems with the module and the support was not so fast... here it's look like they are supporting better.. also the app for shopify is much more better than the prestashop one..
5 stars for now