Reseñas (279)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 68% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 4% de las calificaciones son de 2 estrellas
  • El 20% de las calificaciones son de 1 estrellas
Fecha de modificación: 10 de noviembre de 2020

Without this app, I don't think we would have been able to list our products on Amazon at all! It really seems to do everything we would need it to. Although the interface is a bit confusing at first, there are plenty of guides/FAQs/videos included that helped us figure out how to get things set up. Additionally, the customer support is EXCELLENT and is really what sets this apart from most other apps: Olivier really goes above and beyond to help you out if you reach out with a question about how to achieve something, and he even made tweaks to the app based on some issues we were running into with the app and even added in extra functionality (like background image removal!). He also extended our free trial until we were able to get the app working as we needed to.

andreacarrano
Estados Unidos
Alrededor de 2 meses usando la aplicación
18 de agosto de 2022

This app has cost my company hundreds if not thousands of €. While their customer support (Keterson) does his best to help, it is beyond hopeless when he is trying to help you with a program which is completely broken. For the past 6 weeks now orders import to shopify spontaneously. I have contacted support endlessly to no avail, just told they're doing updates, which is highly unacceptable on any live app. Sometimes orders don't import, it means orders on Amazon don't get shipped on time and badly affect our account health. Sometimes orders import days / weeks later, after the order has already been manually imported. Its impossible for staff to know this and so they go ahead and pack a duplicate order. I would advise anybody against using it if there is any other program out there whatsoever which can do similar functions, inevitably you will find this app is far, far more expensive when you have accounted for the mess it leaves your business in.

JRC Components
Irlanda
Más de 1 año usando la aplicación
Feed.Biz respondió 26 de agosto de 2022

Dear JRC Components,

Thank you for your feedback.
Please accept our deepest apologies for the inconvenience.
Your feedback is very important to us ; be sure that our quality of service is one of our priorities to accompany you in your project.
Please believe we are doing everything in our power to solve your issues and allow us a live integration session to make sure that you can access successfully and that all your requirements are met and can be exported.
We remain at your disposal.
Best regards,

Eugénie
Quality agent

11 de agosto de 2020

Great app. Had some problems at our side with double SKU's, but support is excellent. Order import works great. I would recommend this app.

Kidzstore.eu
Países Bajos
Más de 3 años usando la aplicación
7 de noviembre de 2020

This is the app which i looking for long time ago. Now I can start to collect the sales from amazon, the support team very good and strong to solve the problems. Highly recommended.

10U BONUS
Estados Unidos
Alrededor de 2 meses usando la aplicación
25 de abril de 2023

Do not waste your time and money with this app! Bad service and no help. Wasted 3 months trying to work with their support and even paid money to have them set it up for us, and finally, we gave up and switched to another app.

Mojito Collection
Estados Unidos
Más de 1 año usando la aplicación
Feed.Biz respondió 10 de junio de 2024

We deeply apologize for the negative experience and for any frustration this has caused. We have reached out to your email to gather more information on how we can make it up to you. Since then, our team has been diligently working on improving both our support services and overall customer satisfaction. Let us know how we can assist you better.

8 de febrero de 2024

While the app offers potentially promising features, there seems to be a challenge with the timely refresh of orders as per our configured settings, necessitating manual intervention. Regrettably, when reaching out to support for assistance with this matter as well as others, we encountered a lapse in resolution efforts.

FloorLife
Estados Unidos
Más de 3 años usando la aplicación
Feed.Biz respondió 19 de febrero de 2024

Dear Jeffery,

We noticed you contacted us about a delay in order syncing. We sent you a response within 20 minutes, but haven't heard back yet. Just wanted to check if you received our response and if there's anything else we can help you with.

We sent you an email today to invite you to chat with us.

Kind regards

13 de junio de 2022

Easy to install and use, we are synchronizing Orders and Inventory. Good and fast customer service.

HEJ!
Alemania
Alrededor de 2 meses usando la aplicación
Feed.Biz respondió 13 de junio de 2022

Dear HEJ!,

Thank you very much for your feedback.
It is a pleasure to accompany you in the development of your project.
Please feel free to contact us, should you have any question.
Best regards,

Eugénie
Quality agent

20 de septiembre de 2021

The app is great and definitely an upgrade from any of the previous Amazon apps used in the past. Their support team, especially Keterson, is very knowledgeable, patient, & helpful. The only thing I'd say is that even with the tutorials provided to explain setup, it's still a bit difficult to do on your own. There's also A LOT of functionality so it can be overwhelming at times looking at the interface.

MIZIZI
Estados Unidos
Alrededor de 3 años usando la aplicación
Feed.Biz respondió 23 de septiembre de 2021

All the team is delighted about your review, we do appreciate it a lot, don't hesitate to come back to us anytime.

9 de noviembre de 2021

We have been using this app for about a month now and it has worked as described. Support has been helpful. We would definitely recommend it.

XM | SURF MORE
Estados Unidos
Alrededor de 2 meses usando la aplicación
Feed.Biz respondió 10 de noviembre de 2021

We were really glad to assist you, please do not hesitate to come back to us whenever you feel for, we would be glad to assist you.

28 de noviembre de 2022

I'm still learning how to use it, but I like it so far the problem im having is the company i paid to set up my site didnt upload the right API's for my products so im having trouble linking my products

Jensmill
Estados Unidos
Alrededor de 2 meses usando la aplicación