Reseñas (279)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 68% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 4% de las calificaciones son de 2 estrellas
  • El 20% de las calificaciones son de 1 estrellas
26 de marzo de 2023

Just an incredibly frustrating experience. I have been holding off switching apps due to the amount of work it has taken us to set up Amazon integrations and the work involved in find the right one that works with what we are doing. Enough is enough, especially considering the magnitude of this new malfunction. The hardest part during all the glitches is the lack of communication; the app will ...

Solar Pool Supply
Estados Unidos
Más de 1 año usando la aplicación
Feed.Biz respondió 17 de abril de 2023

I am sorry you went through this trouble.
We've got to handle some major bugs, as you mentioned, including some issues with our support tools.
I understand that merchants ...

26 de marzo de 2023

TERRIBLE COMMUNICATION! See what I did there? I told you where we stand. Meanwhile the app goes down for days and they say nothing or they throw up a pop-up trying to make us feel bad for them because Amazon is making them do some work. DO NOT USE THIS APP.

All they had to do to avoid this 1 star review was tell us when the most recent problem would be fixed. They didn't and I couldn't wait any ...

Hand and Foot Remastered
Estados Unidos
Más de 1 año usando la aplicación
Feed.Biz respondió 12 de junio de 2024

We apologize for the experience and the frustration this has caused. We have reached out to you via email to make things right. Rest assured, our team is diligently working ...

18 de agosto de 2022

This app has cost my company hundreds if not thousands of €. While their customer support (Keterson) does his best to help, it is beyond hopeless when he is trying to help you with a program which is completely broken. For the past 6 weeks now orders import to shopify spontaneously. I have contacted support endlessly to no avail, just told they're doing updates, which is highly unacceptable on ...

JRC Components
Irlanda
Más de 1 año usando la aplicación
Feed.Biz respondió 26 de agosto de 2022

Dear JRC Components,

Thank you for your feedback.
Please accept our deepest apologies for the inconvenience.
Your feedback is very important to us ; be sure that our quality ...

25 de abril de 2023

Do not waste your time and money with this app! Bad service and no help. Wasted 3 months trying to work with their support and even paid money to have them set it up for us, and finally, we gave up and switched to another app.

Mojito Collection
Estados Unidos
Más de 1 año usando la aplicación
Feed.Biz respondió 10 de junio de 2024

We deeply apologize for the negative experience and for any frustration this has caused. We have reached out to your email to gather more information on how we can make it up ...

8 de marzo de 2023

Cost me HUNDREDS OF THOUSANDS of dollars this past Q4. Syncing went off, didn't import orders and customer support made a pop up banner that apologized for this issue rather than ever contacting me. Biggest piece of crap app and support I've dealt with in 15 years of using shopify.

Goat Guns
Estados Unidos
Alrededor de 1 año usando la aplicación
Feed.Biz respondió 12 de junio de 2024

We apologize for the inconvenience you've experienced. Your feedback is important to us, and we've reached out via email to correct our mistakes and make it up to you. We're ...

Fecha de modificación: 20 de marzo de 2023

The app used to work great then errors kept creeping up, now their support won't even reply and hardly anything works. Absolutely awful.

Approved Vitamins
Reino Unido
Alrededor de 1 año usando la aplicación
Feed.Biz respondió 9 de mayo de 2022

Thank you so much for your feedback.
It is a pleasure to accompany you in the development of your project and we do our best to offer you the best service quality.
Please ...

3 de noviembre de 2022

Very poor support no reply when in urgent need, no contact number - app failed, didnt allow changed settings to save

Gotraka
Reino Unido
8 meses usando la aplicación
Feed.Biz respondió 15 de noviembre de 2022

Hello Amar, thank you for your feedbak, indeed there was a delay in our response and we apologize for this but this was due to a timezone difference at that very moment, now ...

30 de agosto de 2021

We had this app installed for a few months and it worked well until they decided to remove an option to receive inventory from FBA. Support responded that "nobody was using this option" as a reason for that. No email to let us know. Looks like our business is not valuable enough to send an email. Very unprofessional.

BodyJ4you
Estados Unidos
7 meses usando la aplicación
Feed.Biz respondió 31 de agosto de 2021

FBA, of course, *FBA is well supported by our App*, however, it wasn't mentioned in your support inquiry, your review is based on something that has never been asked. You ...

13 de mayo de 2021

Not ready for Prime time or Business at any scale... We started out great with this plugin. Super helpful support, but as time went on, developers would make changes to how orders were imported (without notice), stuff would fail and support took well over 24 hours. This plugin and team are not up to the task of supporting businesses with any significant volumes. I suggest you search elsewhere for ...

Harmless Harvest
Estados Unidos
7 meses usando la aplicación
Feed.Biz respondió 24 de mayo de 2021

Nothing else to say that the trouble has been fixed at the same moment you were writing this review. Our apologies if your support time didn't correspond to your expectations ...

7 de febrero de 2023

The app's hard to use, but it gets easier over time if you're okay with tech (if you're not, choose something simpler). The main issue is that the product syncing to Amazon has been broken for 2 weeks straight now. While trying to contact customer support there has been no response from them on when the app will be fixed or anything else to let customers know that the app will be usable. Would ...

ACME Jeans
Estados Unidos
6 meses usando la aplicación
Feed.Biz respondió 30 de agosto de 2023

Dear ACME Jeans team,

We apologize that you have experienced some issues while syncing to Amazon.
We have made tremendous improvement in our service and support.
Our app ...