Note globale
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 4 % des avis sont des avis à 2 étoiles
  • 22 % des avis sont des avis à 1 étoiles
13 janvier 2023

Worse app. Does not exclude collections which I dont want to export to Amazon. Rules or no rules it shows the same number of products. I contacted support team and it seems dead people out there.
And now when I checked in payment section then it sows $79 despite of the fact I choose free trial and this is the 3rd day. Pure scammers!!!!

1 jour d’utilisation de l’application
Feed.Biz a répondu 14 janvier 2023

Good Day, I do apologize for the inconvenience you have experienced.
When downloading the app, you have the option of choosing which collections to sync under Workflow > Collections.
The app is fully configurable and able to exclude products from syncing to Amazon. I would be happy to give you a call and go over the configuration with you. We do online onboarding sessions for you, to make sure you fully use all the features of the app and that they are all activated on your account. With regards to the charges, it seems to be a fee related to your Amazon Seller Account please contact us so we can have further clarification.
I am sorry you were unable to reach support previously, our customer service is one of our priorities and I would like to offer full assistance to you.
We invite you to contact us by email :
We hope to hear from you soon.

13 décembre 2022

Great app which helps integrating your Shopify store with Amazon an easier process. Support very helpful and prompt in their response time. Would highly recommend.

AYU Cosmetics
Environ 2 mois d’utilisation de l’application
20 décembre 2022

Great App. Helpful and responsive customer service. Automation is very goo. Takes a little bit getting used to the interface and understanding how some of it works. But once you do, you're good.

Healo Foods
2 mois d’utilisation de l’application
25 avril 2023

Do not waste your time and money with this app! Bad service and no help. Wasted 3 months trying to work with their support and even paid money to have them set it up for us, and finally, we gave up and switched to another app.

Mojito Collection
Plus d'un an d’utilisation de l’application
Modifié le 10 juillet 2023

Poor communication. Was working well for us, but app goes down but we do not receive a notification.

Presque 2 ans d’utilisation de l’application
Feed.Biz a répondu 26 octobre 2021

You have an excellent and well-structured catalog, it has been a pleasure to exchange with you, don't hesitate to contact us anytime, we can continue to improve your imports and exports.

Modifié le 17 novembre 2022

Great app for listing Shopify's products on all Amazon marketplaces.
The app might seem a bit complicated to newbies at first, but hey, Amazon is complicated with all its defaults. But if you deal with it a little, you also understand the clear logic behind it. The idea with the models and rules is awesome and makes listing super easy.
Had previously worked with an app from the competition, but it was nowhere near as comfortable.
The support is great too. Keterson and Olivier do a great job helping out with any problem.
After I was initially enthusiastic, frustration always arises.
There have been many problems in recent months, which could also be due to the new specifications from Amazon. After everything was running reasonably well again, two months ago I had a total meltdown: all the matching groups suddenly disappeared and there was no help from support, no backup! So I was forced to recreate all matching groups :-( I can't imagine I was the only one with this problem either.
Well, because of all the hassle, I'll take off 2 stars for now

Plus d'un an d’utilisation de l’application
Feed.Biz a répondu 25 août 2021

As you are saying, Amazon is complicated with all its defaults, this is why we are trying to make the integration as smooth as possible. Thanks a lot for this nice and objective review, all our team really appreciate it. Hope to talk to you soon.

Modifié le 22 juillet 2021

After 30 days of using this app, here is the GOOD and BAD.
We needed integration to various Amazon marketplaces, including FBA and FBM, and be able to sync it all to Shopify main store for orders tracking and inventory The app provides many features that cover that and probably a lot more, but we were not able to get to them due to lack of any on-boarding assistance, meaningful support and extremely long response time on an average that took a day or more. In other words, you pretty much on your own.
- Integration (see CONS) with Amazon various international and domestic markets.
- Orders imported seamlessly to Shopify for FBM or from FBA fulfillments.
- SKU matching seamless for inventory tracking in Shopify.
- Ability to turn On/Off sync between app and Amazon per each marketplace. Handy when nothing works and you got many items stuck in limbo.
- You are on your own. Let me repeat that - You are on your own.
- There is no on-boarding help. None, zero.
- Real Support Response time regardless of published notes are as such: Tomorrow. That's the best estimate. Maybe day after tomorrow if your ticket magically does not get assigned to the one and only support rep we ever encountered. So the same guy.
- In case of emergency if you have hundreds of SKU's in trouble on Amazon there will be no phone support, chat support, remote support or anything else you are imagining to be standard as of 2021.
- Integration with Amazon various marketplaces has number of nuances that has to do with SKU matching and ability to track FBA inventory, but you are not going to know that until you deep in. For example, in North America we are still trying to figure out how to track FBA inventory in Canada and USA, since they are under North America Unified Accounts. We are afraid to even think of Europe with many more markets. 7 days emailing (1 email per day) and no resolution to this with support agent (that same guy). Every day you get a new statement that contradicts yesterday's statement. We wait until tomorrow to get a response to yesterday question. I figure another month or so and we get one paragraph of useful help. I am sure the problem could have been solved in about 10min via chat, remote or phone call.
Hopefully by now you are catching the drift of how this works here. If you have a small store (few SKU's) and really good with programming, database and clear understanding of the flow of data or you like exciting midnight surprises with mission critical software, then this is for you. We actually have most of it covered and still in trouble.
If you like to have someone walk you through the process and fine tune what is shown in general video to work for your store, then you are in trouble too. I like to be fair and offer real assessment. I am not afraid to work with company that has one guy that covers it all. But I cannot stand when employees or owners do not take customer's problems personally and seriously and do not care to get involved to see it completely through. "That's not my problem attitude" how good business or software gets in trouble. Take this review at your own risk for all its worth.

26 jours d’utilisation de l’application
9 janvier 2023

Love the app in how it handles inventory and order management. This is the 1st time in 6 years (5 yrs using other apps) we had ZERO oversells during the Christmas rush because of how it kept our inventory in sync (with other marketplaces pulling from our inventory as well). We use Amazon shipping, and it syncs back to marking the orders fulfilled in Shopify seamlessly. I found customer service very responsive with clear answers to questions and support.

Quest Toys
Plus d'un an d’utilisation de l’application
25 novembre 2022

Excellent App and Support Team obviously it is an application for experts and for those who know what they are doing In any case, the support team helped us with a problem that had arisen, quickly and professionally There are English guides for setup and it supports all Amazon countries

Amazon Azione Salute
23 jours d’utilisation de l’application
Feed.Biz a répondu 25 novembre 2022

Thank you for taking the time to share your experience. We are so happy to receive your compliments and appreciation.
Our customer service is one of our priorities and we are glad to know that it has been helpful for the development of your store.
We would like to thank you again and please feel free to contact support anytime!

25 mars 2023

They must be building this app on the fly. Customer service is very non responsive and every time there has been a fix something else goes wrong. App will not even load anymore to pull orders. Uninstalling and looking for something that is reliable.

4 mois d’utilisation de l’application