Avis (279)

Note globale
4,2
Nombre d’avis par note
  • 68 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 4 % des avis sont des avis à 2 étoiles
  • 20 % des avis sont des avis à 1 étoiles
Modifié le 26 juillet 2023

** update 7/26/2023

Not sure what has happened to this company over the past 6-8 months but functions has gone to nothing. Sometimes orders do not import and other issues happen then their support does not respond for over a week or more with reply's that are not relevant. Then you have to wait another week when you reply back within minutes. If they can get back to the way they were prior would ...

Ice 'N' Fire
Canada
Presque 3 ans d’utilisation de l’application
Modifié le 1 août 2022

The App has always been amazing until last 2 weeks. It does not work properly anymore. I have to execute manually all the tasks. I have sent several support mails and I always get a message telling me they are updating the server. Extremely frustrated as they have always been brilliant and their product used to work perfectly. I will be happy to change my review as soon as they fix it, as their ...

Híper Ocio
Espagne
Plus de 2 ans d’utilisation de l’application
17 avril 2023

As others have stated, app is down pretty often and when it goes down, its easy to miss orders and shipping on time for Amazon. Right now it is not receiving orders from Amazon even when prompted manually through the actions-operations-receive orders from Amazon process. Its been down this time for about 24 hours so far. Received standard canned response from customer service.
"Hi Chris,

Thank ...

Cool Water Products
États-Unis
Environ 2 ans d’utilisation de l’application
Feed.Biz a répondu 30 août 2023

Dear Cool Water Products team,

We apologize that you have experienced some issues while syncing to Amazon.
We have made tremendous improvement in our service and support.
Our ...

10 juillet 2022

Simply doesn't work for me - I get access denied. Happy to change the review once the app is actually working.

Pride.Direct
Allemagne
Environ 2 ans d’utilisation de l’application
Feed.Biz a répondu 11 juillet 2022

Dear Pride.Direct,

Thank you for your feedback.
Please accept our deepest apologies for the inconvenience.
Your feedback is very important to us ; be sure that our quality of ...

Modifié le 30 mars 2023

Any application, no matter how feature rich or flexible, is only as good as support that comes with it. Well, for Amazon Integration Plus, the support used to be decent but lately it went down the drain. I have several cases opened, the oldest is almost for two month. The issues keep piling up. I can’t get a response from support on any on them. Not peep. Very frustrating.
Perhaps it is time to ...

Treshers
États-Unis
Presque 2 ans d’utilisation de l’application
Feed.Biz a répondu 24 mai 2021

We are sorry that you got that feeling, our support is based in the Americas, Europe, and Asia. Regarding the SKU, there are many ways to make them match, as it is a huge App ...

16 janvier 2024

We are experiencing a lot of issues with your app. The latest one is it refuses to list certain SKU's

Gamefish
Royaume-Uni
Presque 2 ans d’utilisation de l’application
Feed.Biz a répondu 19 janvier 2024

Dear Gamefish,

We appreciate your usage of our app since 2022 and are sorry to hear about the challenges you've faced.
Our support team is eager to assist you and resolve ...

22 septembre 2023

sempre piena di bug e malfunzionamenti con la sincronizzazione...da 1 anno e mezzo.

Massive Music Store
Italie
Presque 2 ans d’utilisation de l’application
Feed.Biz a répondu 10 juin 2024

We're so sorry to hear about the issues you've had with the app. We understand this can be frustrating, and we truly apologize for the inconvenience.

We've reached out to you ...

15 février 2023

You must stay away from this app! I have used this for over 2 years. Worked great until last Summer. Completely stopped working for several weeks. Eventually was somewhat working again and in the last 2 months completely stopped again. Orders do not sync, shipping does not sync, inventory does not sync. I see errors in the logs "Developer is blocked from calling these apis". Even worse, they will ...

PoolAndSpaFlow
États-Unis
Presque 2 ans d’utilisation de l’application
Feed.Biz a répondu 30 août 2023

Dear PoolAndSpaFlow team,

We apologize that you have experienced some issues while syncing to Amazon.
We have made tremendous improvement in our service and support.
Our app ...

Modifié le 4 mars 2023

This used to be a great app with outstanding customer service. No more. Too many bugs in the app and ZERO customer service. Maybe someone else owns the company now. It deserves no stars for complete disappearance of any customer support. Do not aggrevate yourself and waste hours. Get something else. CED Commerce is much better.

Doggylips.Com LLC
États-Unis
Plus d'un an d’utilisation de l’application
7 avril 2023

The app in the last month has had many bugs and the customer service that is being provided is slow, not effective (canned responses) and sometimes non existent. We have used this app for over a year and it used to work perfect. Around a month ago new items with matching SKU's on Amazon and Shopify would not sync inventory or product info. In the last two weeks the app had further problems and ...

Sockfly
États-Unis
Plus d'un an d’utilisation de l’application
Feed.Biz a répondu 17 avril 2023

I am sorry you went through this trouble.
We've got to handle some major bugs, as you mentioned, including some issues with our support tools.
I understand that merchants ...