Avis (279)

Note globale
4,2
Nombre d’avis par note
  • 68 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 4 % des avis sont des avis à 2 étoiles
  • 20 % des avis sont des avis à 1 étoiles
7 février 2022

App is completely glitchy/unpredictable and customer service is MIA - I have had no Amazon orders come through for 24 hours now and I've only received one response back from customer service over the last 12 hours in which they only asked for more details when my first request was plenty detailed that NOTHING is working. I'd give 1/2 a star if I could, customer service is literally nowhere to be ...

brows by bossy
États-Unis
6 mois d’utilisation de l’application
Feed.Biz a répondu 20 juin 2024

We are very sorry for the inconvenience that you have experienced. We are continuously doing our best to improve the app, especially the app's overall functionality. With ...

25 mars 2023

They must be building this app on the fly. Customer service is very non responsive and every time there has been a fix something else goes wrong. App will not even load anymore to pull orders. Uninstalling and looking for something that is reliable.

KennedyTodd
États-Unis
4 mois d’utilisation de l’application
Feed.Biz a répondu 12 juin 2024

We’re sorry to hear about your experience. We value your feedback and have emailed you to work on improving things for you, especially the order imports and the overall ...

29 juillet 2021

Super-difficult to install so i gave up. i singed with an expert they recommended called Common-Service. I paid in advanced. Booked a meeting. Waited 3 days for that meetongday... 40 minutes before the meeting they come back to me and say that they dont understand a question i had so they Canceled everything. Im now 15minutes from when the meeting should have started and NOTHING I lost 4 days ...

Designbycement
Suède
4 mois d’utilisation de l’application
Feed.Biz a répondu 9 août 2021

It was a misunderstanding because it was not an appointment. Consequently, we have refunded all the money and we are sorry for the confusion. We hope to see you soon.

Modifié le 28 avril 2022

Difficult to use. Excessive settings. Poor Design. Slow Customer service. Definitely not proving to be of any value. Cost are rising and this app just makes it more difficult and expensive. I have hundreds of Items I have tried to sync and have 12 items listed. Those are only there because I had to Talk to Amazon directly. I am very disappointed...

YardSaleCGT
États-Unis
3 mois d’utilisation de l’application
Feed.Biz a répondu 3 mai 2022

Thank you for your feedback.

Please accept our deepest apologies for the inconvenience.

The Amazon app is a very complete solution, enabling you to deal with your seller ...

30 septembre 2021

Extremely poor. Endless issues and support and not helpful. Even after we deleted the app Amazon are saying that they're somehow sending through feeds.

Boxset and Chill
Royaume-Uni
Environ un mois d’utilisation de l’application
Modifié le 7 novembre 2021

I had an issue with the feed going into Amazon. I emailed twice for support and zero response. Not good so I deleted the app not worth the hassle or excuses when they do finally answer due to a bad review. I wish Shopify would sort out the crappy apps and get rid of them if they can't handle support. - I recently did a 5 star review with godatafeed not 1 out of 5 but how would you know that?? ...

Mukha Yoga
États-Unis
Environ un mois d’utilisation de l’application
Feed.Biz a répondu 6 novembre 2021

We are client-oriented, however, you are lying. I have one piece of evidence; on pasteboard the file CDhV7hvwgbpJ.png shows up you put 1 star review to Godatafeed. In fact, ...

15 novembre 2022

App doesn't work , contacted customer support but no one is helping. Useless and waist of time. App removed

NiaYou Jewellery
Royaume-Uni
23 jours d’utilisation de l’application
Feed.Biz a répondu 15 novembre 2022

Thank you for the feedback. We apologize for the unpleasant experience.
Please accept our deepest apologies for the inconvenience.
Our Amazon Specialist had contacted you a ...

Modifié le 22 mai 2020

App and support are a real nightmare! The app does what it wants and there is no proper tutorials, nor a chance to talk to the developer.

Red Star Surf Shop
Espagne
21 jours d’utilisation de l’application
Feed.Biz a répondu 24 mai 2020

We are really sorry about the trouble you met. But your reproaches and especially the one we don't answer is wrong, the only day we didn't answer to you was a public holiday ...

25 août 2021

I had this installed for two weeks. The app does unexpected things such as updating images on Amazon listings that you've not linked by sending your Shopify images to it. It also started creating skus for things I had not selected, and listing them for sale on Amazon automatically. I had not linked Amazon Mexico, but it started creating live listings within Mexico and listing them for sale. ...

The Unemployed Philosophers Guild
États-Unis
15 jours d’utilisation de l’application
Feed.Biz a répondu 25 août 2021

We are so sorry for what happened to you, but by default, other marketplaces such as Mexico are not enabled. There are a bunch of options, including enabling or disabling the ...

25 janvier 2021

Terrible it does not work and their support is rubbish- do not waste your time, this is app will not update your products

Caroline's Wild Horses
Royaume-Uni
6 jours d’utilisation de l’application
Feed.Biz a répondu 26 janvier 2021

Since this App is working well as we can see in the other reviews, we are sorry that it doesn't fit your needs.