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Simple, easy to use. Does everything we've needed so far. The dev is super responsive and helpful
We're thrilled to hear you're loving the app! We're always working to make it better, so your feedback is invaluable.
since yesterday it seems to have been able to import orders normally, I hope that in the future there will not be a similar situation, and the solution to the problem is also very long, but thank you very much for your help!
We're continuously doing our best to improve our app and we appreciate your awesome rating and support!
Ok.
Your wonderful review and support help us a lot! Thanks for the 5-star!
When this app works, it works well to do the things we need.
But the app frequently fails to automatically sync orders from Amazon to Shopify, requiring manual attention and intervention.
Support is usually responsive in writing back to say that an issue will be looked into, but this particular issue has been ongoing for months without resolution. Other reviews confirm that this issue is not limited to our account.
Another tip: during setup, watch that you don't accidentally allow the app to overwrite all of your existing Amazon listings. This happened to us, and we are still correcting product details.
We're sorry to hear about your negative experience and apologize for any frustration this has caused. We have reached out to your email to gather more information and assist you with the syncing of your orders automatically if there's still any. Rest assured, our team is diligently working on improving the automatic sync of the app.
Keterson is so so helpful! It's a bit of a process to get your head around the product uploads. So having his insights & understanding has been great! He is informative and always willing to talk overtime to complete the uploads and make sure that we are comfortable.
This is a wonderful 5-star review! We'll be sure to pass it off to Keterson and let him know. Your support is very much appreciated and this greatly helps our business!
Thank you Keterson for taking the time to help me get started, You explained it very well and helped me understand the process a lot better.
Thanks for this wonderful review! We will relay this to him! Your support on our business fuels us to improve our app even more!
Very easy to use and a very useful support team.
That's fantastic to hear! We strive to make our app intuitive and easy to use, so we're thrilled you're finding it a breeze. And we're always proud to hear that our support team is helpful and responsive. We're here for you every step of the way!
I am using Amazon Integration Plus to sync my Amazon with Shopify store, so FBM can be fulfilled in all one place. When I set up the connection, the orders transferred across smoothly. I then had some issues around not knowing how to get the rules up and going, but reached out to the customer service team who jumped on a call with me straight away. Very good customer service, thank you Keterson for your help!
We're thrilled you had a great experience! Thanks for the fantastic review! We'll share this with him and always here when you need help!
Very supportive team, usually helped to solve the problems and gave useful tipps regarding Amazon Marketplace. If everything is set up neatly, the orders will sync with Shopify seamlessly. Recommend.
Keterson is great and very helpul is explaining how the app works - showed us features of the app we were not aware of.
Thank you for the great review! We'll share this with Keterson and are here to help whenever you need us!