Avis (280)

Note globale
4,2
Nombre d’avis par note
  • 69 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 4 % des avis sont des avis à 2 étoiles
  • 20 % des avis sont des avis à 1 étoiles
6 janvier 2021

I don't normally leave reviews, but customer service that goes above and beyond deserves to be commended. If you are considering this app, download it! If you have questions or run into an issue, they will help you figure out any obstacle. Unlike other customer service centers, where you are connected to numerous representatives and often have to explain the problem over and over, either because ...

AVAH NEW YORK
États-Unis
Environ 3 ans d’utilisation de l’application
2 mai 2024

When this app works, it works well to do the things we need.

But the app frequently fails to automatically sync orders from Amazon to Shopify, requiring manual attention and intervention.

Support is usually responsive in writing back to say that an issue will be looked into, but this particular issue has been ongoing for months without resolution. Other reviews confirm that this issue is not ...

Moments With The Book
États-Unis
Plus de 2 ans d’utilisation de l’application
Feed.Biz a répondu 5 juin 2024

We're sorry to hear about your negative experience and apologize for any frustration this has caused. We have reached out to your email to gather more information and assist ...

20 septembre 2021

The app is great and definitely an upgrade from any of the previous Amazon apps used in the past. Their support team, especially Keterson, is very knowledgeable, patient, & helpful. The only thing I'd say is that even with the tutorials provided to explain setup, it's still a bit difficult to do on your own. There's also A LOT of functionality so it can be overwhelming at times looking at the ...

MIZIZI
États-Unis
Environ 3 ans d’utilisation de l’application
Feed.Biz a répondu 23 septembre 2021

All the team is delighted about your review, we do appreciate it a lot, don't hesitate to come back to us anytime.

Modifié le 26 juillet 2023

** update 7/26/2023

Not sure what has happened to this company over the past 6-8 months but functions has gone to nothing. Sometimes orders do not import and other issues happen then their support does not respond for over a week or more with reply's that are not relevant. Then you have to wait another week when you reply back within minutes. If they can get back to the way they were prior would ...

Ice 'N' Fire
Canada
Presque 3 ans d’utilisation de l’application
10 octobre 2021

Great Amazon integration app! It has all the features needed to link Shopify & Amazon successfully - it's the perfect alternative to the Amazon Sales Channel app (which was depreciated). Amazon Integration Plus has been a life-saver. Olivier & the full support team have provided us with excellent guidance and support throughout the entire setup process. Highly recommend!

Mellogang
États-Unis
Presque 3 ans d’utilisation de l’application
Feed.Biz a répondu 10 octobre 2021

With a such good catalog, you can't imagine how has been our pleasure to help you to put it online. Don't hesitate to contact us anytime.

24 mai 2021

We started last week with a this app, and we paid for them to customize our products to upload to amazon. They just uploaded one category and they did it without any problem,they customized it as we requested. Customer service has being very friendly and fixed all the issues very fast I will update this review at the end.

Amalia J. & Boutique
États-Unis
Presque 3 ans d’utilisation de l’application
21 février 2021

App works as mentioned and price is relatively reasonable. I had some big troubles early on importing products lacking UPC as well as certain variants not being coded properly. An agent with the app helped me get everything straight and now all my listings are publishing perfectly. Now, this process took 20ish days to fully resolve. My rep was in contact with me often, but I never felt like it ...

BrycesDice
États-Unis
Presque 3 ans d’utilisation de l’application
29 novembre 2022

I used this App for over a year paying $29 a month. Had issues at the beginning and support tech named Olivier would fix it right away. Now over the past month inventory wasn't syncing with new items listed on Amazon. I put in a ticket a some new guy answers and asks a question. I would reply and then no answer. A week went by and I put in a new ticket and he would ask a question again and I ...

Nurdtyme
États-Unis
Presque 3 ans d’utilisation de l’application
Feed.Biz a répondu 7 décembre 2022

Hi Nurdtyme, we are really sorry to hear about your experience with the support on our app, indeed Olivier was a great problem solver unfortunately he passed away suddenly ...

21 avril 2021

I used this app to help sync our shopify website with Amazon. Once we got the app setup, it was easy to get all of our inventory sync'd and selling on Amazon. It was so easy it felt like it happened overnight!

Cripple Creek Backcountry
États-Unis
Plus de 2 ans d’utilisation de l’application
22 octobre 2021

The app works well in sending product information to Amazon.
The support team has also been amazing and willing to help.

August Berg
Singapour
Plus de 2 ans d’utilisation de l’application
Feed.Biz a répondu 23 octobre 2021

This is a please to host such a good brand and team, thanks a lot for your nice review, don't hesitate to contact us anytime.