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Great help desk. they solve the problem quick
We're so happy to hear you had a fantastic experience with our support team! They're dedicated to providing excellent customer service, and it's rewarding to hear their hard work is appreciated.
Bad support
We apologize for the experience and the frustration this has caused. We have reached out to you via email to gather more information and assist you with your product listing concern. Rest assured, our team is diligently working on improving the sync of listings and overall customer satisfaction
Bonjour, impossible de connecter votre application au compte amazon
We deeply apologize for the trouble. We have reached out to you to assist you further with your concern. We are doing our best to continuously improve the overall customer experience, and this feedback helps us understand more about the troubles you face.
Please let us help you further by replying to the email we sent you. Thank you!
Slow customer service response, complicated instructions
We apologize for the experience and the frustration this has caused to you. We have reached out to you via email to gather more information and assist you with exporting your products or any other concerns you may have. Rest assured, our team is diligently working on our support instructions and overall customer satisfaction
Geweldig!
Thanks for the great review! We're thrilled to hear you're enjoying the app.
Sadly this product is junk. Tried to sync orders and there's no way to select the Amazon products for which sales should sync to Shopify. Confusing and doesn't work. Save your time and skip this one.
We're sorry to hear about your negative experience and apologize for any frustration this has caused. We have reached out to your email to gather more information and assist you with your order import concern, or any other concerns that you may have. Rest assured, our team is diligently working on improving both our support documentation and overall customer satisfaction.
Great app to integrate Amazon with Shopify, a lot of useful features and flexibility customizing it as the business need. In addition to a great support team, answer questions with a clear an direct to the point answers and actions. Thank you!
Thanks a lot for your nice review, and don't hesitate to inquire about our support whenever you need it, it also helps to improve the solution.
It's very easy to set up the app and connect our Amazon account with shopify. The support team was very helpful and the app works very well. We've been using this app for more than 3 years now, we've tried other apps as well but amazon app works really great comparing to others. When there are minor issues, support team is very responsive to take care of all issues. highly recommended.
Very supportive team, usually helped to solve the problems and gave useful tipps regarding Amazon Marketplace. If everything is set up neatly, the orders will sync with Shopify seamlessly. Recommend.
I can't confirm the experience Kirana und Red Star had. The app works fine for us. It is much simpler than others I have tested. I had contact to the developer and he extended the logic for the inventory rules which I really appreciate. I plan to stay with the app as long as Amazon.de is not officially supported by Shopify.
Thank you a lot for your review, it has been a great pleasure to assist you. Do not hesitate to contact us at any time.