리뷰 (264)

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2021년 10월 6일

Best Amazon App for a Shopify Integration. It just works and works well! We can sync all amazon orders into our usual shipping workflow through Shopify, which is exactly the solution we needed. Set up was a breeze and after using it for over a month I would definitely recommend it to others. The front end may not look as streamlined as some of the others (I think I've tried them all at this point.) But Codisto and one other had severe issues during setup and we could never get them working properly even after talking to support.

Litt Industries
미국
앱 사용 기간 대략 1개월
답글 Feed.Biz개 2021년 10월 6일

We really do appreciate your nice review, in addition, we were surprised you never inquired about our support, in general, reviews are only based on support! Do not hesitate to contact us anytime.

2022년 11월 29일

I used this App for over a year paying $29 a month. Had issues at the beginning and support tech named Olivier would fix it right away. Now over the past month inventory wasn't syncing with new items listed on Amazon. I put in a ticket a some new guy answers and asks a question. I would reply and then no answer. A week went by and I put in a new ticket and he would ask a question again and I would reply. Then I wouldn't hear from him again. At this point I'm getting frustrated. I put in another ticket and he asked another question again and I replied. Again no answer from him. Over 1 month of this goes by. The negative reviews are correct with this app. Customer Service is horrible. LOOK SOMEWHERE ELSE!

Nurdtyme
미국
앱 사용 기간 거의 3년
답글 Feed.Biz개 2022년 12월 7일

Hi Nurdtyme, we are really sorry to hear about your experience with the support on our app, indeed Olivier was a great problem solver unfortunately he passed away suddenly this year but we hired 3 new support agents to make sure we can back to you in English, French and Spanish 24/7. If our app worked for you for 29$/months for 3 years I am sure we can find a way to make it work for you longer.
We understand your frustration and are here to help.
Best regards from the Common-service team

2020년 6월 10일

Great support but a bit hard to set up without them. Glad there is a solution to connecting Amazon as a sales channel to Shopify. Support was prompt

Huon Salmon
오스트레일리아
앱 사용 기간 2년 초과
2023년 3월 20일에 편집됨

The app used to work great then errors kept creeping up, now their support won't even reply and hardly anything works. Absolutely awful.

Approved Vitamins
영국
앱 사용 기간 대략 1년
답글 Feed.Biz개 2022년 5월 9일

Thank you so much for your feedback.
It is a pleasure to accompany you in the development of your project and we do our best to offer you the best service quality.
Please feel free to contact us, should you have any question.
Best regards,

Eugénie
Quality service agent
Common Services

2023년 4월 27일에 편집됨

It is a great app and highly recommended. The support team and development are very professional where they took all our notes, improve the app and answer us in a reasonable time. Thanks for the whole team :)

Update: I'm sorry, but I have to change the review since we have to send many reminders for the support to reply to our submitted cases that related to critical issues in the account.
The reply is the same, that you will review the account, and we never hear from support again even after many reminders... and it is not the first time.

Noorart, Inc
미국
앱 사용 기간 2년 초과
답글 Feed.Biz개 2021년 10월 18일

Yes, we need all of you to improve the App and it's always a great pleasure to exchange with real pro merchants, thanks a lot for this very nice review, and don't hesitate anytime to contact us.

2022년 1월 6일

Excellent Service, i am very impressed with the app. I was able to import my product. I like the app. I recommend everyone to use the app

D'gees Services
영국
앱 사용 기간 대략 1개월
2021년 8월 17일

Really good quality service, thank you for your help Keterson Navarre ! He was always there when I need his help !

Passion Herbale Cosmétiques naturels
캐나다
앱 사용 기간 대략 1개월
답글 Feed.Biz개 2021년 8월 20일

Keterson and the entire team would like to thank you very much for your feedback. Please do not hesitate to contact us at any time, we will be happy to assist you again.

2021년 8월 31일

This is a great app. I have tried other Amazon apps and they always have faults from the start. So far this is the best I've used. Customer service seems very good so far. They reply within 12 hours and give very detailed descriptions on how to integrate the app.

Neverland Toys
네덜란드
앱 사용 기간 대략 1개월
답글 Feed.Biz개 2021년 8월 31일

Thanks a lot for this nice review Mickael, this is always a pleasure to deal with you, I wish you to have good sales on Amazon, best, Oliver.

2020년 4월 22일

Thank you Olivier for helping me set up the integration for Amazon, I had a few issues, not with the App just me! I was quickly guided through the issues and now we are selling products very fast all day :-)

SEWorkwear
영국
앱 사용 기간 대략 1개월
2021년 9월 23일

This app is great, especially for its help service. Thank Olivier Baquet(one of amazon's marketplaces specialist) a lot!

Heikn
중국
앱 사용 기간 대략 1개월
답글 Feed.Biz개 2021년 9월 23일

Thanks a lot, you are really a nice person, I enjoyed sharing with you and I'm very pleased that our App fits your needs. Do not hesitate to contact us anytime.