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It is a great app and highly recommended. The support team and development are very professional where they took all our notes, improve the app and answer us in a reasonable time. Thanks for the whole team :)
Update: I'm sorry, but I have to change the review since we have to send many reminders for the support to reply to our submitted cases that related to critical issues in the account.
The reply is the same, that you will review the account, and we never hear from support again even after many reminders... and it is not the first time.
Yes, we need all of you to improve the App and it's always a great pleasure to exchange with real pro merchants, thanks a lot for this very nice review, and don't hesitate anytime to contact us.
Excellent Service, i am very impressed with the app. I was able to import my product. I like the app. I recommend everyone to use the app
Really good quality service, thank you for your help Keterson Navarre ! He was always there when I need his help !
Keterson and the entire team would like to thank you very much for your feedback. Please do not hesitate to contact us at any time, we will be happy to assist you again.
This is a great app. I have tried other Amazon apps and they always have faults from the start. So far this is the best I've used. Customer service seems very good so far. They reply within 12 hours and give very detailed descriptions on how to integrate the app.
Thanks a lot for this nice review Mickael, this is always a pleasure to deal with you, I wish you to have good sales on Amazon, best, Oliver.
Thank you Olivier for helping me set up the integration for Amazon, I had a few issues, not with the App just me! I was quickly guided through the issues and now we are selling products very fast all day :-)
This app is great, especially for its help service. Thank Olivier Baquet(one of amazon's marketplaces specialist) a lot!
Thanks a lot, you are really a nice person, I enjoyed sharing with you and I'm very pleased that our App fits your needs. Do not hesitate to contact us anytime.
This app upload product from shopify to Amazon so quick, I have about 15000 and only takes about 3 days and all the product is on Amazon. and sync order, tracking number etc...also have a great customer service. Great team which help you, whenever you need help.thanks.
I'm using this to sync Shopify with Amazon
i already know CommonServices as i come from Prestashop and was using their module..
on Prestashop i had a lot of problems with the module and the support was not so fast... here it's look like they are supporting better.. also the app for shopify is much more better than the prestashop one..
5 stars for now
a very complex but useful app. the support and response time is very good compared to amazon feed competitors. keterson is a very nice guy and very supportive. in my opinion 4,5 stars out of 5 (because of the support) only 4 stars because i would wish a more intuitive UI
Yes, complex and this is the goal indeed, we want to provide to merchants all that is possible. Thanks a lot for your nice review, we are here, with you, forever. Best ;)
Great app for listing Shopify's products on all Amazon marketplaces.
The app might seem a bit complicated to newbies at first, but hey, Amazon is complicated with all its defaults. But if you deal with it a little, you also understand the clear logic behind it. The idea with the models and rules is awesome and makes listing super easy.
Had previously worked with an app from the competition, but it was nowhere near as comfortable.
The support is great too. Keterson and Olivier do a great job helping out with any problem.
updated:
After I was initially enthusiastic, frustration always arises.
There have been many problems in recent months, which could also be due to the new specifications from Amazon. After everything was running reasonably well again, two months ago I had a total meltdown: all the matching groups suddenly disappeared and there was no help from support, no backup! So I was forced to recreate all matching groups :-( I can't imagine I was the only one with this problem either.
Well, because of all the hassle, I'll take off 2 stars for now
As you are saying, Amazon is complicated with all its defaults, this is why we are trying to make the integration as smooth as possible. Thanks a lot for this nice and objective review, all our team really appreciate it. Hope to talk to you soon.