리뷰 (280)

전체 평점
4.2
평점 수준당 개수
  • 평점의 69%가 별 5개입니다
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  • 평점의 4%가 별 2개입니다
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2022년 8월 18일

This app has cost my company hundreds if not thousands of €. While their customer support (Keterson) does his best to help, it is beyond hopeless when he is trying to help you with a program which is completely broken. For the past 6 weeks now orders import to shopify spontaneously. I have contacted support endlessly to no avail, just told they're doing updates, which is highly unacceptable on ...

JRC Components
아일랜드
앱 사용 기간 1년 초과
답글 Feed.Biz개 2022년 8월 26일

Dear JRC Components,

Thank you for your feedback.
Please accept our deepest apologies for the inconvenience.
Your feedback is very important to us ; be sure that our quality ...

2023년 4월 25일

Do not waste your time and money with this app! Bad service and no help. Wasted 3 months trying to work with their support and even paid money to have them set it up for us, and finally, we gave up and switched to another app.

Mojito Collection
미국
앱 사용 기간 1년 초과
답글 Feed.Biz개 2024년 6월 10일

We deeply apologize for the negative experience and for any frustration this has caused. We have reached out to your email to gather more information on how we can make it up ...

2023년 3월 8일

Cost me HUNDREDS OF THOUSANDS of dollars this past Q4. Syncing went off, didn't import orders and customer support made a pop up banner that apologized for this issue rather than ever contacting me. Biggest piece of crap app and support I've dealt with in 15 years of using shopify.

Goat Guns
미국
앱 사용 기간 대략 1년
답글 Feed.Biz개 2024년 6월 12일

We apologize for the inconvenience you've experienced. Your feedback is important to us, and we've reached out via email to correct our mistakes and make it up to you. We're ...

2023년 3월 20일에 편집됨

The app used to work great then errors kept creeping up, now their support won't even reply and hardly anything works. Absolutely awful.

Approved Vitamins
영국
앱 사용 기간 대략 1년
답글 Feed.Biz개 2022년 5월 9일

Thank you so much for your feedback.
It is a pleasure to accompany you in the development of your project and we do our best to offer you the best service quality.
Please ...

2024년 7월 21일

Bonjour, impossible de connecter votre application au compte amazon

Wellkitch
프랑스
앱 사용 기간 대략 2개월
답글 Feed.Biz개 2024년 7월 23일

We deeply apologize for the trouble. We have reached out to you to assist you further with your concern. We are doing our best to continuously improve the overall customer ...

2022년 11월 3일

Very poor support no reply when in urgent need, no contact number - app failed, didnt allow changed settings to save

Gotraka
영국
앱 사용 기간 8개월
답글 Feed.Biz개 2022년 11월 15일

Hello Amar, thank you for your feedbak, indeed there was a delay in our response and we apologize for this but this was due to a timezone difference at that very moment, now ...

2021년 8월 30일

We had this app installed for a few months and it worked well until they decided to remove an option to receive inventory from FBA. Support responded that "nobody was using this option" as a reason for that. No email to let us know. Looks like our business is not valuable enough to send an email. Very unprofessional.

BodyJ4you
미국
앱 사용 기간 7개월
답글 Feed.Biz개 2021년 8월 31일

FBA, of course, *FBA is well supported by our App*, however, it wasn't mentioned in your support inquiry, your review is based on something that has never been asked. You ...

2021년 5월 13일

Not ready for Prime time or Business at any scale... We started out great with this plugin. Super helpful support, but as time went on, developers would make changes to how orders were imported (without notice), stuff would fail and support took well over 24 hours. This plugin and team are not up to the task of supporting businesses with any significant volumes. I suggest you search elsewhere for ...

Harmless Harvest
미국
앱 사용 기간 7개월
답글 Feed.Biz개 2021년 5월 24일

Nothing else to say that the trouble has been fixed at the same moment you were writing this review. Our apologies if your support time didn't correspond to your expectations ...

2023년 2월 7일

The app's hard to use, but it gets easier over time if you're okay with tech (if you're not, choose something simpler). The main issue is that the product syncing to Amazon has been broken for 2 weeks straight now. While trying to contact customer support there has been no response from them on when the app will be fixed or anything else to let customers know that the app will be usable. Would ...

ACME Jeans
미국
앱 사용 기간 6개월
답글 Feed.Biz개 2023년 8월 30일

Dear ACME Jeans team,

We apologize that you have experienced some issues while syncing to Amazon.
We have made tremendous improvement in our service and support.
Our app ...

2022년 2월 7일

App is completely glitchy/unpredictable and customer service is MIA - I have had no Amazon orders come through for 24 hours now and I've only received one response back from customer service over the last 12 hours in which they only asked for more details when my first request was plenty detailed that NOTHING is working. I'd give 1/2 a star if I could, customer service is literally nowhere to be ...

brows by bossy
미국
앱 사용 기간 6개월
답글 Feed.Biz개 2024년 6월 20일

We are very sorry for the inconvenience that you have experienced. We are continuously doing our best to improve the app, especially the app's overall functionality. With ...