리뷰 (259)

전체 평점
4.3
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2023년 1월 13일

Worse app. Does not exclude collections which I dont want to export to Amazon. Rules or no rules it shows the same number of products. I contacted support team and it seems dead people out there.
And now when I checked in payment section then it sows $79 despite of the fact I choose free trial and this is the 3rd day. Pure scammers!!!!

Mohanjo
네덜란드
앱 사용 기간 1일
답글 Feed.Biz개 2023년 1월 14일

Good Day, I do apologize for the inconvenience you have experienced.
When downloading the app, you have the option of choosing which collections to sync under Workflow > Collections.
The app is fully configurable and able to exclude products from syncing to Amazon. I would be happy to give you a call and go over the configuration with you. We do online onboarding sessions for you, to make sure you fully use all the features of the app and that they are all activated on your account. With regards to the charges, it seems to be a fee related to your Amazon Seller Account please contact us so we can have further clarification.
I am sorry you were unable to reach support previously, our customer service is one of our priorities and I would like to offer full assistance to you.
We invite you to contact us by email : support.amazon-app@common-services.com
We hope to hear from you soon.

2021년 10월 11일

Been waiting all day to help install and sync this app with Amazon, I have had no response so I'm erasing this app. If your running a business you need support this is not what you get with this app so shop around find a company that will help your business grow.

American Desserts
영국
앱 사용 기간 대략 11시간
2020년 5월 27일

Lost a lot of listings on my live amazon account due to the installation of this , Poor non existant support !

Kirana Store
영국
앱 사용 기간 대략 8시간
답글 Feed.Biz개 2020년 5월 30일

Thanks for this poor review. We answered to your message to our support but due to a timezone difference, there was a 17h gap.

2022년 12월 12일

Our online Shopify Store was unable to connect to our Amazon Seller Central- There must be an glitch between shopify and Amazon. We try reaching out to both Shopify and Amazon with no return calls or emails assistance. So we are deleting this app and removing from our 14 day free Trial that we just started yesterday. 12/11/2022

Lovely Fun PETS
미국
앱 사용 기간 대략 6시간
답글 Feed.Biz개 2022년 12월 12일

Dear Lovely Fun PETS team

I sincerely apologize for the inconvenience. We are here to assist you.
Connecting your Amazon account is virtually a 2-click process. Very simple.
We have a tutorial video for that in the app.

We would love to have a chance to assist you successfully connect your Amazon account, and complete the whole integration process. Our support is available 24/7. We respond to ticket/email requests within 1 to 12 hours.

We also offer free live onboarding sessions to all new merchants.
Please respond to our request to schedule a live session.

Best regards,

2022년 3월 9일

Contacted support on 2 occasions waited 2 hours no reply..im not paying for an app which only exported 1 product out of 170 AWFUL.....

Knot 2 Shabby
영국
앱 사용 기간 대략 3시간
답글 Feed.Biz개 2024년 6월 20일

We appreciate your feedback, and we're sorry for the experience. We sent you an email on how we can further assist you. Our developers have worked really hard to improve the app, especially the app's overall function and customer satisfaction. We're looking forward to hearing from you again!

2023년 6월 7일

Salve per sbaglio ho fatto un pagamento alla vostra app l'ho disinstallato per avere i miei soldi cosa devo fare

PICONE'S SHOP
이탈리아
앱 사용 기간 35분
2020년 12월 28일

I don't have a seller account on Amazon. To integrate with Amazon do I have to first pay fee for seller account then for this integration? I don't understand why we have to pay double times ? EBay is not like this.

Smartchoice To Buy
영국
앱 사용 기간 32분
답글 Feed.Biz개 2020년 12월 31일

Yes, you need to have a Pro Seller account, and Amazon charges this subscription, we don't have any influence on this fact. On our side we are charging for the App what is normal, you don't pay 2 times, you are paying for 2 different services...

2020년 7월 30일

App is not working at all. I did all according to tutorial, but it is not allowing to integrate even a single products.

Siulii
캐나다
답글 Feed.Biz개 2020년 7월 31일

You don't have barcodes neither an exemption from Amazon, we explained to you how to do to obtain it. It takes time for Amazon to grant an exemption and only patience brings to success on their marketplace.

2024년 7월 24일

Celebrity Skin Chicago
미국
앱 사용 기간 대략 2개월
답글 Feed.Biz개 2024년 7월 29일

We're sorry to hear you had a negative experience. While we don't have any details to work with, we'd love the opportunity to learn more and see if we can improve. We sent you an email to assist you further and we'd appreciate your response so we can support you further.

2023년 12월 22일

Betty McKnit
미국
앱 사용 기간 2개월
답글 Feed.Biz개 2024년 6월 7일

We sincerely apologize for the frustration you've experienced with your order import. We understand how upsetting this must be, and we're truly sorry it didn't go as smoothly as we intended.

We've contacted your email to learn more about your situation and offer our assistance in resolving this issue. We're committed to ensuring your satisfaction and always looking for ways to improve our support service and overall customer experience. Please don't hesitate to let us know if there's anything else we can do to help.