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We are experiencing a lot of issues with your app. The latest one is it refuses to list certain SKU's
Dear Gamefish,
We appreciate your usage of our app since 2022 and are sorry to hear about the challenges you've faced.
Our support team is eager to assist you and resolve this matter promptly. You created a support ticket, we answered you to request additional details to better assist you, and you never answered, so it was not possible to help you.
We just sent you an email so you can book a call with our support team who will solve your issue.
Thank you for your understanding.
Ketrson, was fantastic, showed me how to work this great app, worked smoothly and easily.
L'application se distingue par une performance qui est à la fois excellente et remarquablement rapide, ce qui en fait un outil particulièrement efficace. De plus, elle est conçue de manière à être extrêmement facile à utiliser, ce qui permet aux utilisateurs de s'y familiariser sans aucune difficulté. En somme, c'est un travail exceptionnel qui rend l'expérience très agréable ! Je tiens à exprimer mes remerciements les plus sincères pour cette belle réalisation.
Thank you so much for this amazing review! This means a lot to our business!
Bad support
We apologize for the experience and the frustration this has caused. We have reached out to you via email to gather more information and assist you with your product listing concern. Rest assured, our team is diligently working on improving the sync of listings and overall customer satisfaction
Sadly this product is junk. Tried to sync orders and there's no way to select the Amazon products for which sales should sync to Shopify. Confusing and doesn't work. Save your time and skip this one.
We're sorry to hear about your negative experience and apologize for any frustration this has caused. We have reached out to your email to gather more information and assist you with your order import concern, or any other concerns that you may have. Rest assured, our team is diligently working on improving both our support documentation and overall customer satisfaction.
Estamos probando el modulo y la verdad que nos va genial.
Además la gente de soporte es muy amable y atienden las necesidades y dudas que van surgiendo.
Muy valorable y agradecido.
Slow customer service response, complicated instructions
We apologize for the experience and the frustration this has caused to you. We have reached out to you via email to gather more information and assist you with exporting your products or any other concerns you may have. Rest assured, our team is diligently working on our support instructions and overall customer satisfaction
Great app to integrate Amazon with Shopify, a lot of useful features and flexibility customizing it as the business need. In addition to a great support team, answer questions with a clear an direct to the point answers and actions. Thank you!
Thanks a lot for your nice review, and don't hesitate to inquire about our support whenever you need it, it also helps to improve the solution.
It's very easy to set up the app and connect our Amazon account with shopify. The support team was very helpful and the app works very well. We've been using this app for more than 3 years now, we've tried other apps as well but amazon app works really great comparing to others. When there are minor issues, support team is very responsive to take care of all issues. highly recommended.
I can't confirm the experience Kirana und Red Star had. The app works fine for us. It is much simpler than others I have tested. I had contact to the developer and he extended the logic for the inventory rules which I really appreciate. I plan to stay with the app as long as Amazon.de is not officially supported by Shopify.
Thank you a lot for your review, it has been a great pleasure to assist you. Do not hesitate to contact us at any time.