Amazon Integration Plus

This app has a LOT of features, and you have a LOT of control over how your products and orders sync compared to other apps on the market. BUT the app stops working from time to time and does not import the orders, so if you have to constantly check amazon everyday to make sure orders got shipped out. I've reached out to support multiple times and I never get a response back and they NEVER notify you when the sync stops working. I originally gave them a 4 star but now I am changing it to a 1 star and looking to get off the app.

Great app for listing Shopify's products on all Amazon marketplaces.
The app might seem a bit complicated to newbies at first, but hey, Amazon is complicated with all its defaults. But if you deal with it a little, you also understand the clear logic behind it. The idea with the models and rules is awesome and makes listing super easy.
Had previously worked with an app from the competition, but it was nowhere near as comfortable.
The support is great too. Keterson and Olivier do a great job helping out with any problem.
updated:
After I was initially enthusiastic, frustration always arises.
There have been many problems in recent months, which could also be due to the new specifications from Amazon. After everything was running reasonably well again, two months ago I had a total meltdown: all the matching groups suddenly disappeared and there was no help from support, no backup! So I was forced to recreate all matching groups :-( I can't imagine I was the only one with this problem either.
Well, because of all the hassle, I'll take off 2 stars for now

Olivier at Amazon Integration Plus is very helpful at ensuring your integration is a success. He helped walk us through the set up process, as well as troubleshoot and answer and questions or concerns we had.

Brilliant support and app. Would Highly recommend to anyone looking to use for there amazon platform.

This app has been a great extension of my business linking to amazon and the team were extremely helpful to ensure the integration was linked properly and my coding was done correctly to do so.
Highly recommend this app to upscale your business

Keterson was SOOOO helpful! Thank you so much for helping me set up such a difficult and complicated configuration. I just hope you can also process refunds soon too! (Hurry up Amazon!)

it works perfect. brilliant support. higly recomended. work with this app more than one year, it is the best.

I am really impressed with this app workflow it reduce a lot of my technical frustration. I love this app and best of luck app developer team.

If you're looking for an app to connect your Shopify store with Amazon, no matter if fulfilled by yourself or fulfilled by Amazon, this app is a great choice. There are a lot of options which can be a bit confusing at first, but makes it all the more configurable to your needs. The support is also great and the devs very quickly implemented a feature, we desperately needed.

As others have stated, app is down pretty often and when it goes down, its easy to miss orders and shipping on time for Amazon. Right now it is not receiving orders from Amazon even when prompted manually through the actions-operations-receive orders from Amazon process. Its been down this time for about 24 hours so far. Received standard canned response from customer service.
"Hi Chris,

Thank you for your message.

We apologize for the inconvinience with our APP. We have reported your issue to the DEV Team. And we will get back to you as soon as possible.

We wish you a very pleasant day.

Kind regards,"