Omtaler (280)

Samlet vurdering
4,2
Antall per vurderingsnivå
  • 69 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 4 % av vurderingene er 2 stjerner
  • 20 % av vurderingene er 1 stjerner
17. april 2023

As others have stated, app is down pretty often and when it goes down, its easy to miss orders and shipping on time for Amazon. Right now it is not receiving orders from Amazon even when prompted manually through the actions-operations-receive orders from Amazon process. Its been down this time for about 24 hours so far. Received standard canned response from customer service.
"Hi Chris,

Thank ...

Cool Water Products
USA
Rundt 2 år bruker appen
Feed.Biz svarte 30. august 2023

Dear Cool Water Products team,

We apologize that you have experienced some issues while syncing to Amazon.
We have made tremendous improvement in our service and support.
Our ...

10. juli 2022

Simply doesn't work for me - I get access denied. Happy to change the review once the app is actually working.

Pride.Direct
Tyskland
Rundt 2 år bruker appen
Feed.Biz svarte 11. juli 2022

Dear Pride.Direct,

Thank you for your feedback.
Please accept our deepest apologies for the inconvenience.
Your feedback is very important to us ; be sure that our quality of ...

Redigert 30. mars 2023

Any application, no matter how feature rich or flexible, is only as good as support that comes with it. Well, for Amazon Integration Plus, the support used to be decent but lately it went down the drain. I have several cases opened, the oldest is almost for two month. The issues keep piling up. I can’t get a response from support on any on them. Not peep. Very frustrating.
Perhaps it is time to ...

Treshers
USA
Nesten 2 år bruker appen
Feed.Biz svarte 24. mai 2021

We are sorry that you got that feeling, our support is based in the Americas, Europe, and Asia. Regarding the SKU, there are many ways to make them match, as it is a huge App ...

16. januar 2024

We are experiencing a lot of issues with your app. The latest one is it refuses to list certain SKU's

Gamefish
Storbritannia
Nesten 2 år bruker appen
Feed.Biz svarte 19. januar 2024

Dear Gamefish,

We appreciate your usage of our app since 2022 and are sorry to hear about the challenges you've faced.
Our support team is eager to assist you and resolve ...

22. september 2023

sempre piena di bug e malfunzionamenti con la sincronizzazione...da 1 anno e mezzo.

Massive Music Store
Italia
Nesten 2 år bruker appen
Feed.Biz svarte 10. juni 2024

We're so sorry to hear about the issues you've had with the app. We understand this can be frustrating, and we truly apologize for the inconvenience.

We've reached out to you ...

15. februar 2023

You must stay away from this app! I have used this for over 2 years. Worked great until last Summer. Completely stopped working for several weeks. Eventually was somewhat working again and in the last 2 months completely stopped again. Orders do not sync, shipping does not sync, inventory does not sync. I see errors in the logs "Developer is blocked from calling these apis". Even worse, they will ...

PoolAndSpaFlow
USA
Nesten 2 år bruker appen
Feed.Biz svarte 30. august 2023

Dear PoolAndSpaFlow team,

We apologize that you have experienced some issues while syncing to Amazon.
We have made tremendous improvement in our service and support.
Our app ...

Redigert 4. mars 2023

This used to be a great app with outstanding customer service. No more. Too many bugs in the app and ZERO customer service. Maybe someone else owns the company now. It deserves no stars for complete disappearance of any customer support. Do not aggrevate yourself and waste hours. Get something else. CED Commerce is much better.

Doggylips.Com LLC
USA
Over 1 år bruker appen
7. april 2023

The app in the last month has had many bugs and the customer service that is being provided is slow, not effective (canned responses) and sometimes non existent. We have used this app for over a year and it used to work perfect. Around a month ago new items with matching SKU's on Amazon and Shopify would not sync inventory or product info. In the last two weeks the app had further problems and ...

Sockfly
USA
Over 1 år bruker appen
Feed.Biz svarte 17. april 2023

I am sorry you went through this trouble.
We've got to handle some major bugs, as you mentioned, including some issues with our support tools.
I understand that merchants ...

26. mars 2023

Just an incredibly frustrating experience. I have been holding off switching apps due to the amount of work it has taken us to set up Amazon integrations and the work involved in find the right one that works with what we are doing. Enough is enough, especially considering the magnitude of this new malfunction. The hardest part during all the glitches is the lack of communication; the app will ...

Solar Pool Supply
USA
Over 1 år bruker appen
Feed.Biz svarte 17. april 2023

I am sorry you went through this trouble.
We've got to handle some major bugs, as you mentioned, including some issues with our support tools.
I understand that merchants ...

26. mars 2023

TERRIBLE COMMUNICATION! See what I did there? I told you where we stand. Meanwhile the app goes down for days and they say nothing or they throw up a pop-up trying to make us feel bad for them because Amazon is making them do some work. DO NOT USE THIS APP.

All they had to do to avoid this 1 star review was tell us when the most recent problem would be fixed. They didn't and I couldn't wait any ...

Hand and Foot Remastered
USA
Over 1 år bruker appen
Feed.Biz svarte 12. juni 2024

We apologize for the experience and the frustration this has caused. We have reached out to you via email to make things right. Rest assured, our team is diligently working ...