Amazon Integration Plus , 212 avaliações

Classificação geral
3,3
Número por nível de avaliação
  • 64% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 5% das avaliações são de 2 estrelas
  • 22% das avaliações são de 1 estrelas
17 de agosto de 2021

Really good quality service, thank you for your help Keterson Navarre ! He was always there when I need his help !

Passion Herbale Cosmétiques naturels
Canadá
Aproximadamente 1 mês usando o app
Feed.Biz deixou uma resposta 20 de agosto de 2021

Keterson and the entire team would like to thank you very much for your feedback. Please do not hesitate to contact us at any time, we will be happy to assist you again.

31 de agosto de 2021

This is a great app. I have tried other Amazon apps and they always have faults from the start. So far this is the best I've used. Customer service seems very good so far. They reply within 12 hours and give very detailed descriptions on how to integrate the app.

Neverland Toys
Países Baixos
Aproximadamente 1 mês usando o app
Feed.Biz deixou uma resposta 31 de agosto de 2021

Thanks a lot for this nice review Mickael, this is always a pleasure to deal with you, I wish you to have good sales on Amazon, best, Oliver.

22 de abril de 2020

Thank you Olivier for helping me set up the integration for Amazon, I had a few issues, not with the App just me! I was quickly guided through the issues and now we are selling products very fast all day :-)

SEWorkwear
Reino Unido
Aproximadamente 1 mês usando o app
23 de setembro de 2021

This app is great, especially for its help service. Thank Olivier Baquet(one of amazon's marketplaces specialist) a lot!

Heikn
China
Aproximadamente 1 mês usando o app
Feed.Biz deixou uma resposta 23 de setembro de 2021

Thanks a lot, you are really a nice person, I enjoyed sharing with you and I'm very pleased that our App fits your needs. Do not hesitate to contact us anytime.

3 de novembro de 2022

Very poor support no reply when in urgent need, no contact number - app failed, didnt allow changed settings to save

Gotraka
Reino Unido
8 meses usando o app
Feed.Biz deixou uma resposta 15 de novembro de 2022

Hello Amar, thank you for your feedbak, indeed there was a delay in our response and we apologize for this but this was due to a timezone difference at that very moment, now our support team is available on 4 different time zones 24/7 and I believe they have solved your issues and you are now able to save all your configurations? We take customer satisfaction very seriously and hope that your experience using our app is much more pleasant now. Best regards,

Data de edição: 15 de junho de 2023

Il y a malheuresement toujours un problème sur cette application. Si ce n'est pas la synchronisation de l'inventaire, c'est l'importation des commandes ou bien l'envoi des numéros de suivi. Mon compte Amazon a été bloqué plusieurs fois pour cause d'envois trop tardifs...et en fait l'envoi était fait dans les temps mais l'app n'avais pas confirmé l'envoi à Amazon et je ne reçois aucune alerte en cas d'erreur ou de panne.
Franchement cela prend beaucoup de temps et d'énergie, on se retrouve bloqué ou pénalisé, donc certes le prix est abordable mais il ne faut prévoir 20% de temps à dépenser sur la gestion quotidienne de l'app.

Les Copains Gourmands
França
Quase 2 anos usando o app
13 de janeiro de 2021

This app upload product from shopify to Amazon so quick, I have about 15000 and only takes about 3 days and all the product is on Amazon. and sync order, tracking number etc...also have a great customer service. Great team which help you, whenever you need help.thanks.

www.cronstores.com
Austrália
Aproximadamente 1 mês usando o app
Data de edição: 17 de novembro de 2022

Great app for listing Shopify's products on all Amazon marketplaces.
The app might seem a bit complicated to newbies at first, but hey, Amazon is complicated with all its defaults. But if you deal with it a little, you also understand the clear logic behind it. The idea with the models and rules is awesome and makes listing super easy.
Had previously worked with an app from the competition, but it was nowhere near as comfortable.
The support is great too. Keterson and Olivier do a great job helping out with any problem.
updated:
After I was initially enthusiastic, frustration always arises.
There have been many problems in recent months, which could also be due to the new specifications from Amazon. After everything was running reasonably well again, two months ago I had a total meltdown: all the matching groups suddenly disappeared and there was no help from support, no backup! So I was forced to recreate all matching groups :-( I can't imagine I was the only one with this problem either.
Well, because of all the hassle, I'll take off 2 stars for now

RockabillyM
Alemanha
Mais de 2 anos usando o app
Feed.Biz deixou uma resposta 25 de agosto de 2021

As you are saying, Amazon is complicated with all its defaults, this is why we are trying to make the integration as smooth as possible. Thanks a lot for this nice and objective review, all our team really appreciate it. Hope to talk to you soon.

29 de agosto de 2020

I'm using this to sync Shopify with Amazon
i already know CommonServices as i come from Prestashop and was using their module..
on Prestashop i had a lot of problems with the module and the support was not so fast... here it's look like they are supporting better.. also the app for shopify is much more better than the prestashop one..
5 stars for now

Gioielleria Capodagli
Itália
Aproximadamente 1 mês usando o app
30 de agosto de 2021

We had this app installed for a few months and it worked well until they decided to remove an option to receive inventory from FBA. Support responded that "nobody was using this option" as a reason for that. No email to let us know. Looks like our business is not valuable enough to send an email. Very unprofessional.

BodyJ4you
Estados Unidos
7 meses usando o app
Feed.Biz deixou uma resposta 31 de agosto de 2021

FBA, of course, *FBA is well supported by our App*, however, it wasn't mentioned in your support inquiry, your review is based on something that has never been asked. You also reproach us to have removed a feature that never existed and to do not communicate on this. We are sorry, we can't communicate on something that doesn't exist or never existed.