Amazon Integration Plus

since yesterday it seems to have been able to import orders normally, I hope that in the future there will not be a similar situation, and the solution to the problem is also very long, but thank you very much for your help!

When this app works, it works well to do the things we need.

But the app frequently fails to automatically sync orders from Amazon to Shopify, requiring manual attention and intervention.

Support is usually responsive in writing back to say that an issue will be looked into, but this particular issue has been ongoing for months without resolution. Other reviews confirm that this issue is not limited to our account.

Another tip: during setup, watch that you don't accidentally allow the app to overwrite all of your existing Amazon listings. This happened to us, and we are still correcting product details.

I am using Amazon Integration Plus to sync my Amazon with Shopify store, so FBM can be fulfilled in all one place. When I set up the connection, the orders transferred across smoothly. I then had some issues around not knowing how to get the rules up and going, but reached out to the customer service team who jumped on a call with me straight away. Very good customer service, thank you Keterson for your help!

Great and intuitive app once you get to know it. Helps a lot with the process of getting started on Amazon. Amazon seemed impossible for us to start ourselves, but this app has helped a lot, and cut down a lot of time spent on product creation, translations and so on and so forth.

Apart from this i want to emphasize how incredible the customer service was. Keterson gave me a tour of the app, and took extra time out of his calendar to make sure that we were on the right track.

THANK YOU!

Keterson is great and very helpul is explaining how the app works - showed us features of the app we were not aware of.

Totally streamlines the process of getting your products into Amazon. The user interface is pretty straightforward if you're familiar with hour Amazon accepts listings, etc. Customer service was amazing as well. Easily scheduled a call to get my questions answered. Highly recommend.

Works good must of the time, but you have to watch it, just in case it stop upload to you website in shopify. This can be really bad if you miss it. They will not ussaly contact back about any thing its rare, not great service but price is good.

I received so much help and insight on how to sell and import my product on amazon. He did a great job taking his time teaching me. i was totally lost and did not know what i was doing. I was so close to giving up its crazy

App is fabulous, didn´t know it until now. And the customer service or the walkthrough is exceptional!!!! This customer service is what amazon should emulate.

Uninformative customer service and a lack of support documentation