Recensioner (253)

Helhetsomdöme
4,2
Antal per omdömesnivå
  • 68 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 4 % av omdömena har 2 stjärnor
  • 19 % av omdömena har 1 stjärnor
17 maj 2022

Great app, saving me a lot of time and equally important, great support!
The app allow me to easily synch FBM and FBA locations, inventory, orders, listings etc to Shopify. Once set up it just run s smooth.
And their customer support is just excellent and promt!

Nutra Nourished
Australien
4 månader användning av appen
Feed.Biz svarade 18 maj 2022

Dear Nutra nourished,

Thank you very much for your feedback.
Our quality of service is one of our priorities and we are glad to see that it is efficient.
It is a pleasure to accompany you in the development of your project.
Please feel free to contact us, should you have any question.
Best regards,

Eugénie
Quality agent

Redigerat 18 februari 2022

Usually fine but the past few weeks the scheduler has been failing which means we get no orders imported, and then today the entire app is down so we're going to fail all our Prime orders today. No way to contact Customer Support. I'm looking for a different app, it's so unreliable.

Nantwich Cheese
Storbritannien
Ungefär 3 år användning av appen
Feed.Biz svarade 12 september 2021

It has been a pleasure to implement the function you asked for, it is useful for all sellers, thanks a lot for this idea and your great feedback.

25 september 2020

This App help us a lot, with many tools that help the orders and listings on many Amazon sites, The support team like Olivier is note 10!

Growin Group
Brasilien
4 månader användning av appen
10 maj 2022

very good support, the app works great, I give five stars for the quick help. I use it to sync all European Amazon markets

Rinagym Poland
Polen
4 månader användning av appen
Feed.Biz svarade 10 maj 2022

Thank you very much for your feedback.
Our quality of service is one of our priorities and we are glad to see that it is efficient.
Please feel free to contact us if you need any help.
Kind regards,

Eugénie
Quality agent

Redigerat 26 juli 2023

** update 7/26/2023

Not sure what has happened to this company over the past 6-8 months but functions has gone to nothing. Sometimes orders do not import and other issues happen then their support does not respond for over a week or more with reply's that are not relevant. Then you have to wait another week when you reply back within minutes. If they can get back to the way they were prior would be a good app.
For now I am un-installing!
***
So far so good! This app has so many options and the support is outstanding! You will have to allow for a time difference but my questions were followed up on in a timely manner. Plus I was given help to set it up and to make sure it was working properly for my needs. Thanks for your help Oliver and team! Well done!

Ice 'N' Fire
Kanada
Nästan 3 år användning av appen
6 augusti 2021

After a long search I found the best integration App for Amazon & Shopify. it is easy to use, the connection is optimal between Amazon and Shopify. The support team answer quickly and solve issues immediately (only small issue occur because of OSS). I highly recommend it.

Moe Express
Tyskland
4 månader användning av appen
Feed.Biz svarade 9 augusti 2021

Thank you very much for this very positive feedback. Indeed, OSS has been integrated only recently and we thank you for pointing out this small problem which is now solved. Do not hesitate to contact us at any time, you are welcome.

22 februari 2021

What an absolute incredible support. Solves my problem, and the support is fantastic. Highly recommend.

Raskebriller Europe
Norge
3 månader användning av appen
13 januari 2021

Really good app especially for merchant fulfilled fbm orders on amazon! Highly recommended, we're yet to trial it for fba orders.

Wellness Lab®
Storbritannien
3 månader användning av appen
Redigerat 1 augusti 2022

The App has always been amazing until last 2 weeks. It does not work properly anymore. I have to execute manually all the tasks. I have sent several support mails and I always get a message telling me they are updating the server. Extremely frustrated as they have always been brilliant and their product used to work perfectly. I will be happy to change my review as soon as they fix it, as their product is really good, but I need a solution asap.

Híper Ocio
Spanien
Mer än 2 år användning av appen
1 juni 2022

I struggled at first however after speaking to Keterson everything makes sense, he is extremely helpful. The app is very easy to use, I just needed some assistance which was welcomed with open arms and we have got my products on Amazon. Very quick and easy

The GlamFactory Ltd
Storbritannien
3 månader användning av appen
Feed.Biz svarade 13 juni 2022

Dear The GlamFactory Ltd,

Thank you very much for your feedback.
Our customer service is one of our priorities and we are glad to know that it has been helpful for the development of your project.
We forward your opinion to Keterson, who will be delighted to take note of your satisfaction.
We would like to thank you again and please feel free to contact us if you have any question.
Good day to you,

Eugénie
Quality agent