Amazon Integration Plus

Any application, no matter how feature rich or flexible, is only as good as support that comes with it. Well, for Amazon Integration Plus, the support used to be decent but lately it went down the drain. I have several cases opened, the oldest is almost for two month. The issues keep piling up. I can’t get a response from support on any on them. Not peep. Very frustrating.
Perhaps it is time to look for an alternative app.

sempre piena di bug e malfunzionamenti con la sincronizzazione...da 1 anno e mezzo.

Great amazon order import ant product listing app. Very helpful support team. Thanks for your support.

Great App. Helpful and responsive customer service. Automation is very goo. Takes a little bit getting used to the interface and understanding how some of it works. But once you do, you're good.

You must stay away from this app! I have used this for over 2 years. Worked great until last Summer. Completely stopped working for several weeks. Eventually was somewhat working again and in the last 2 months completely stopped again. Orders do not sync, shipping does not sync, inventory does not sync. I see errors in the logs "Developer is blocked from calling these apis". Even worse, they will never respond to any emails or tickets. They can offer an explanation here, but trust me this is a bad app. I have reported it directly to shopify as well as it is costing customers money.

The app is great. easy to synchronise products to multiple Amazon Accounts at one place with just a simple select. The app actually doesn't have any Problem but if you don't understand anything they are there to help you out. their 30 days free trials is like 60 days free trials. because after the 30 days they won't charge you they charge at the end of second month. all Features are availlable during the free trials. what may be a Problem is that during product matching make sure you match your product with the correct Amazon product. i made a mistake and i matched my products with wrong products i had almost 20 - 30 orders on the day i conected the app to Amazon. i was not having those products in my shop but i later found them on Aliexpress.. it was a good mistake i think. Make sure you know how selling on Amazon works. Don't synchronise more products on Amazon if you don't have enough start up capital..
just imagine pushing all your products to Amazon...The next day you will wake up and see 1000 orders if you don't have money what do you do?
also read Amazon selling policy so that you will not blindly synchronise a Prohibited product to Amazon. You may need Barcodes GS1 or applied GS1 exemption to list your own products else use product matching. There Videos to guide you synchronise your products

I use this app to sync inventory and orders between Shopify and Amazon and it seems to be working well so far.

This used to be a great app with outstanding customer service. No more. Too many bugs in the app and ZERO customer service. Maybe someone else owns the company now. It deserves no stars for complete disappearance of any customer support. Do not aggrevate yourself and waste hours. Get something else. CED Commerce is much better.

This app allowed us to simplify our amazon management process 10 fold. Its price is reasonable and allowed us to eliminate 3 other external tools for managing amazon orders. Their support is great and they always find a solution for any thing we come up with.

The app in the last month has had many bugs and the customer service that is being provided is slow, not effective (canned responses) and sometimes non existent. We have used this app for over a year and it used to work perfect. Around a month ago new items with matching SKU's on Amazon and Shopify would not sync inventory or product info. In the last two weeks the app had further problems and this lead to most of our catalog with matching SKU's to not sync products or Inventory. This has lead to us manually adjusting inventory on Amazon and Shopify. After around 8 emails and multiple weeks attempting to get the issue resolved, we have reached our breaking point and will need to change to a new app. Be weary of this app and be aware there may be problems. The other reviews below are accurate and we could not put our Amazon business at risk due to app issues. Think twice before choosing this app.